Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 1,008 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,008 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As always a friendly helpful member of staff took my details and sorted my request out.”

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Posted 5 years ago

Hi Derek, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 5 years ago

“Very easy to deal with.”

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Posted 6 years ago

Hi Steven, Thank you for your review. Reviews contribute significantly in helping the Society grow. Kind Regards, Sheffield Mutual

Posted 6 years ago

“I have taken out three policies for grandchildren. Everything went very well, except when there was a problem with direct debit Sheffield Mutual asked me to solve, when the customer cannot set up direct debits as they are set up by the company. This took a great deal of time to sort.”

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Posted 6 years ago

Hi Jenni, Thank you for your review. Apologies you have experienced difficulty in arranging and setting up your direct debits. I just want to confirm that everything has now been set-up sufficiently? Kind Regards, Laura

Posted 6 years ago

“Information was very helpful especially the phone conversations. There was no pressure and, plenty of time to consider all the facts before making a decision.”

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Posted 6 years ago

Hi Patricia, Thank you for your positive review. Kind Regards, Sheffield Mutual

Posted 6 years ago

“Very prompt and helpful”

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Posted 6 years ago

Hi Nicola, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 6 years ago

“I recently requested an application to invest with Sheffield Mutual, which arrived within a couple of days. They are very friendly and can answer any question you may have.”

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Posted 6 years ago

Hi Helen, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 6 years ago

“Very helpful. Friendly service and explained all benefits to me. Also no harressing. They were there if I needed extra help. Otherwise left me to decide for myself.”

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Posted 6 years ago

Hi, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 6 years ago

“Not much of hassle”

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Posted 6 years ago

Hi Anand, Thank you for your review. If we can help with anything else, please feel free to contact us. Kind Regards, Sheffield Mutual

Posted 6 years ago

“Quick and good service,would recommend you to all our friends.”

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Posted 6 years ago

Hi Ken, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 6 years ago

“Fabulous staff, great investment products, but the website is so confusing.....definitely needs for user friendly terms - searched for 'Optical Claim form' - took me 29 minutes to find it :(”

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Posted 6 years ago

Hi, Thank you for your fantastic review. I'm sorry that you have had difficulty finding our optical claim form. We are just in the process of making the form easier to find on our website. If we can be of any further assistance, please feel free to get in touch! Kind Regards, Sheffield Mutual

Posted 6 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,008 reviews