Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 941 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 941 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was able to do what I wanted and was pleased with the outcome.”

Helpful Report

Posted 1 year ago

Hi Mervyn, Thank you for sharing your experience and feedback with us! Please let us know if we can be of any further help. Kind regards, Becca

Posted 1 year ago

“What a friendly experience my call was with Sheffield mutual so professional and really took the time to answer my questions also really good at reframing some of the questions as I'm no financial expert”

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Posted 1 year ago

Hi Steven, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone, so we're glad to hear you found us friendly and professional. I’ll be sure to pass on your positive review to the team! Best wishes, Emily

Posted 1 year ago

“Very professional and clear. Forms and information was sent promptly and efficiently. Brilliant manner and approach by the lovely people I spoke to when changing my address and taking a new product for my little one.”

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Posted 1 year ago

Hi Suhel, It’s great to hear that you had a positive experience, thank you so much for sharing this in your review! If we can help with anything else, please do not hesitate to get in touch. Thank you for choosing Sheffield Mutual. Emily

Posted 1 year ago

“A most helpful telephone conversation about changing my Investment ISA to a Sustainable ISA. Everything went very smoothly and the documents arrived promptly by post. Thoroughly recommended”

Helpful Report

Posted 1 year ago

Hi Gordon, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that you would recommend us. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Becca

Posted 1 year ago

“I have always found the staff very friendly, knowledgeable and professional. The application process is straight-forward too The bonuses seem very good and I am very pleased.”

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Posted 1 year ago

Hi, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. Kindest regards, Becca

Posted 1 year ago

“When you phone Sheffield mutual the call is answered by a human being not a machine. They are always friendly and helpful. The returns on investments are good and have suited my needs for the several years I have been saving with them.”

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Posted 1 year ago

Hi Bob, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. If we can be of any further help, please don't hesitate to get in touch. Best wishes, Emily

Posted 1 year ago

“Just opened an account and found it very straightforward and good service”

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Posted 1 year ago

Hi Alistair, Thank you for your review! We're glad to hear you've had a positive experience. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Emily

Posted 1 year ago

“Just opened my third account here, great service as always. Happy to return and recommend Sheffield Mutual.”

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Posted 1 year ago

Hi, We’re glad to hear about your good experience with us, and we’re delighted that you would recommend us! Thank you for sharing your thoughts and experiences. Best wishes, Emily

Posted 1 year ago

“Excellent”

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Posted 1 year ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Many thanks, Emily Sheffield Mutual

Posted 1 year ago

“I opened a new children’s savings plan with Emily this morning. She was very nice , knowledgeable and completely professional. We also discussed life insurance and she was very informative and will be sending me some details in the post. She said she would ring me in a week to discuss”

Helpful Report

Posted 1 year ago

Hi Zina, Thank you for your great review. At Sheffield Mutual we work hard to offer high-quality service to everyone. We made sure to share this feedback with Emily to give her the recognition that she deserves. Kind regards, Becca

Posted 1 year ago

“Emily, whom I spoke with this morning and opened a policy for me was very well manered, explained everything (in simple terms for me). Would give her 5 stars all day long and would recommend her and Sheffield mutual to friends and family . Karla”

Helpful Report

Posted 1 year ago

Hi Karla, Thank you for the positive feedback, we will be sure to pass this on to Emily and the team! Please let us know if we can be of any further help. Kind regards, Becca

Posted 1 year ago

“Emily was excellent. Provided helpful information to help me make an informed decision”

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Posted 1 year ago

Hi Bev, We're glad to hear that Emily provided a good service. Thank you for positive review and feedback! Best wishes, Becca

Posted 1 year ago

“Good service”

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Posted 1 year ago

Hi, Thank you for taking the time to leave us a fantastic review! Kind regards, Becca

Posted 1 year ago

“Very helpful, friendly, professional and efficient”

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Posted 1 year ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Best wishes, Becca

Posted 1 year ago

“Very good service from Emily, she was very helpful and gave me the information I needed in an efficient and concise way. Thank you”

Helpful Report

Posted 1 year ago

Hello, Thank you for leaving us a review! I'll be sure to pass your feedback on to Emily and the team. If we can help with anything else, please do not hesitate to get in touch. Kind regards, Becca

Posted 1 year ago

“Megan was very helpful and took me through everything really quickly and simply”

Helpful Report

Posted 1 year ago

Hi Chris, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. Best wishes, Sheffield Mutual

Posted 1 year ago

“Very helpful staff. We live in Australia and the issue we had was sorted out very. Thank you very much”

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Posted 1 year ago

Hi Garry and Zoe, Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us at Sheffield Mutual. Best wishes, Sheffield Mutual

Posted 1 year ago

“From start to finish everything was clear and concise. Highly recommend Sheffield Mutual.”

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Posted 1 year ago

Hi Rob, Thank you so much for leaving us a review! We're glad to hear you had a positive experience and would recommend us! Kind regards, Becca

Posted 1 year ago

“Very easy to apply for a product and quick turn around after posting documents back.”

Helpful Report

Posted 1 year ago

Hi, Thank you for sharing a review of your recent experience. Our team here at Sheffield Mutual is committed to providing high-quality service, and we’re thrilled to hear that you experienced it. Thank you for choosing Sheffield Mutual Best wishes, Becca

Posted 1 year ago

“Extremely efficient and friendly service. Would recommend”

Helpful Report

Posted 1 year ago

Hi, Thank you for your positive comments and feedback! We are glad to hear you've had a good experience with us. Please let us know if we can be of any further help! Best wishes, Becca

Posted 1 year ago

Sheffield Mutual Friendly Society is rated 5.0 based on 941 reviews