Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 1,006 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 1,006 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick effective solutions to the problems. Sorted.”

Helpful Report

Posted 6 years ago

Hi, Thank you for your review. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 6 years ago

“It is so good to talk to real people who are always polite, helpful and knowledgeable. I have other policies with SM and have been very satisfied with their performance. I have great confidence in SM.”

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Posted 6 years ago

Hi, Thank you for your five star review. Our members are at the forefront of everything we do, so this is great to hear. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 6 years ago

“May I thank Curtis for engaging with me on esoteric financial questions. It proves deep training and supposed staff staying for a good number of years with SM. Hope that bonus structure rewards them as they make all the difference. May I thank Curtis again for supporting me whilst I tried to make a new payment. It made all the difference between me pursuing my goal and giving up!!! I was only sorry that my bank was unaware of your friendly society. Nothing too much trouble - miles away from robotic responses elsewhere. May I suggest an annual lottery with small prices for clients who stay beyond 5 years, then 10 years etc..compete with NSAnd I! Lots of other ideas available here to support those who are in financial need.”

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Posted 6 years ago

Hi Marylise, Thank you for your five star review. Our members are at the forefront of everything we do, so this is great to hear. Also, thank you for your suggestions and feedback - we will take these on board for the future. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 6 years ago

“Even though I applied for a recent ISA application very close to the deadline it was dealt with very promptly, efficiently and with upmost professionalism in order that it was processed in time.”

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Posted 6 years ago

Hi Mark, Thank you for your positive five star review. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 6 years ago

“Excellent customer service, prompt response to all phone calls and any queries dealt with speedily and efficiently. I would heartily recommend Sheffield Mutual.”

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Posted 6 years ago

Hi Barbara, Thank you for your positive five star review. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 6 years ago

“A helpful, professional, accessible service providing good financial returns. Staff are very helpful. The company was recommended to me by a friend and I am happy to recommend Sheffield Mutual to others.”

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Posted 6 years ago

Hi Rod, Thank you for your five star review. Our members are at the forefront of everything we do, so this is great to hear. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 6 years ago

“I have been very happy with the results of investments I have made with Sheffield Mutual friendly Society. Very helpful staff, in easy reach, knowledgeable about products. I have had 3 investments with them and would not hesitate to do it again. Happy with the extra money I have received a lot better the a bank account”

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Posted 6 years ago

Hi Patricia, Thank you for your five star review. We pride ourselves on helping our members, so this is fantastic to hear. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 6 years ago

“I have held an account with this company for a few years now and the staff have always been very polite and very helpful whenever I have contacted them! Nothing appears too much trouble, at all! We receive their periodic newsletter which keeps members up to date with any improvements to the service, I.e, benefits, returns and offers!”

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Posted 7 years ago

Hi Paul, Thank you for your five star review. We pride ourselves on helping our members, so this is fantastic to hear. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 7 years ago

“I've saved with Sheffield Mutual for a few years now and they are a pleasure to deal with. They are a very traditional organisation and are so friendly and so unlike any other financial company. When you ring them it's like dealing with friends and or your neighbours. In a nice way, really old fashioned. Check them out.”

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Posted 7 years ago

“Well managed society with good financial products for those prepared to look past the obvious choices!”

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Posted 7 years ago

“Smashing organisation. Keep in touch without being overbearing. Also help when they can with a contribution towards optical and dental bills. Highly recommended.”

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Posted 7 years ago

“I HAVE JUST RECENTLY TAKEN OUT A INVESTMENT JUNIOR ISA FOR MY SON, THEIR CUSTOMER SERVICE HAS BEEN SECOND TO NONE, AND MY FINANCIAL ADVISER HAS BEEN EXCELLENT. HIGHLY RECOMMENDED”

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Posted 7 years ago

“I wish I had known about Sheffield & Mutual a few years ago. I am recamending them to everyone I know.”

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Posted 7 years ago

“Great company with top pro' staff for any advice you may require for your savings and investments.”

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Posted 7 years ago

Thank you for your five star review. Just for the benefit of anyone reading this review, I feel we should explain that all our staff are fully trained on our products and whilst we cannot offer financial advice, we can talk you through our products and provide some general guidance to help you make your own decision on how to proceed.

Posted 7 years ago

“"Happy to recommend Sheffield Mutual to anyone" Fantastic company to deal with, admin staff are very efficient and nothing is too much trouble. Been investing/saving with them for many years and will be doing so on into the future!”

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Posted 7 years ago

“The best company I have ever dealt with !! Everything I have asked them to do for me has been done immediately and without any fuss. When I asked for funds to be returned from my previous ISA it was returned the same day with a mere £3 charge. Other companies charge around £20. Website brilliant, investment returns brilliant and staff brilliant. I will be investing with them for many years to come.”

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Posted 7 years ago

“Friendly person to speak to on the phone. Good returns with investments”

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Posted 7 years ago

“Excellent to deal with over the phone as you are not dealing with a call centre. Service swift and efficient. Excellent returns on investments. I am always recommending Sheffield Mutual to friends and family.”

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Posted 7 years ago

“Helpful people. Easy to deal with. Good return on investment that feels secure.”

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Posted 7 years ago

“Prompt friendly service. Important for people who are not financially literate. Clear information that does not promise the earth.”

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Posted 7 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 1,006 reviews