Sheffield Mutual Friendly Society Reviews

Name: Sheffield Mutual Friendly Society
Address: 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, 3 Maple Park Maple Court, Wentworth Business Park, Tankersley, Barnsley
Rating: 4.95

5.0 Rating 973 Reviews

99 %

of reviewers recommend Sheffield Mutual Friendly Society

Company Reviews

Metrics

5.0

Based on 973 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company to deal with in every aspect. Good returns and security of investment.”

Helpful Report

Posted 6 years ago

Hi Donald, Thank you for your positive review. If we can help with anything further, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 6 years ago

“I already have an ISA with Sheffield Mutual which is doing very well so I phoned to enquire about the best options for my children's savings. Just one phone call, to one person, and I was given different options about savings and they helped me decide which would suit us best. The paperwork arrived in the post shortly after and it was simple to fill in. Some follow up emails and another phone call, all with the same person and my children now have a guarantee of decent interest on their savings. It couldn't have been easier and it was great to have that personal support that is missing from most things nowadays. Many thanks and I'd highly recommend.”

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Posted 6 years ago

Hi Celeste, Thank you for your positive review. Our members are at the forefront of everything we do, so this is great to hear. If we can help with anything else, please don't hesitate to get in touch. Kind Regards, Sheffield Mutual

Posted 6 years ago

“I found Sheffield mutual had very good reviews as a great savings company with a proven solid growth record.My savings product information was very clearly explained with the risks and benefits which encourages investor confidence. When I contacted them I was straight through to someone who sorted my query very efficiently. I am saving an affordable amount each month for my future. Highly recommended. Very impressed.”

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Posted 6 years ago

Hi, Thanks so much for your positive review. Our members are our number one priority, so this is great to hear. Kind Regards, Sheffield Mutual

Posted 6 years ago

“Exactly the product I was looking for. Very easy and quick to set up. I've never had to call customer service, never had any reason to.”

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Posted 6 years ago

Hi, Thank you for your five star review. Kind Regards, Sheffield Mutual

Posted 6 years ago

“The Investment ISA provides a good return for minimum risk with the knowledge the investment is managed by a responsible team.”

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Posted 6 years ago

Hi Mike, Thank you for your review. If we can be of any further assistance, please get in touch! Kind Regards, Sheffield Mutual

Posted 6 years ago

“Very pleased with the customer service especially on follow-up. Professional and polite.”

Helpful Report

Posted 6 years ago

Hi, Thanks so much for your review. Our members are at the forefront of everything we do, so this is great to hear. If we can be of any further assistance, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 6 years ago

“The whole experience was explained fully and in detail. The service was efficient and completed without fuss. I would definitely use Sheffield Mutual again.”

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Posted 6 years ago

Hi Thomas, Thanks for your review and for choosing Sheffield Mutual. Kind Regards, Sheffield Mutual

Posted 6 years ago

“Easy to understand. No jargon.”

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Posted 6 years ago

Hi Ruth, We really appreciate your five star review. Our members are the people we care about the most. Kind Regards, Sheffield Mutual

Posted 6 years ago

“Really friendly, helpful, knowledgeable staff. The feeling you're dealing with a safe, reliable and confident friendly society, keen to care for its members money. What more could you ask for!”

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Posted 6 years ago

Hi Phil, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 6 years ago

“Great company to deal with, good investment products with decent returns following years of low interest rates, staff are very helpful polite and friendly on the telephone, especially Curtis who I mainly talk to, who explains everything in such detail and answers all my questions. Its a pleasure dealing with this company.”

Helpful Report

Posted 6 years ago

Hi Raiche, Thank you for your review, reviews are crucial in helping the Society grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual

Posted 6 years ago

“After an initial enquiry and telephone conversation, I booked an appointment and visited Sheffield Mutual's office to discuss investments with Curtis. He was an incrediblely knowledgable person who took me through the various options whilst expertly answering my questions on the products. He showed me previous performance statistics and explained in such detail to enable me to make an informed decision with regards to the investment that I felt suite my needs best . I was recommended Sheffield Mutual by a friend, I can now see why. Professional, outstanding financial performance in recent years and Ive already recommended them to a friend ! Highly recommended”

Helpful Report

Posted 6 years ago

Hi Anthony, Thank you for your five star review. Our members are at the forefront of everything we do, so this is great to hear. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 6 years ago

“Sheffield Mutual have great customer service, they are always friendly and provide clear information about their products. I have invested with them for years and they are very helpful in meeting my financial requirements. Thank you Curtis and Debra.”

Helpful Report

Posted 6 years ago

Hi Peter, Thank you for your five star review. Our members are at the forefront of everything we do, so this is great to hear. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 6 years ago

“My enquiry this morning was dealt with in the most friendly, efficient and professional manner. All the information was given in a straightforward way and I received a follow-up call very shortly afterwards to explain a slight complication in setting up the product I was interested in. I very much like the fact that I'm dealing with a local company who have a stated intention to invest in an ethical way and who are very accessible by telephone.”

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Posted 6 years ago

Hi Susan, Thank you for your fantastic review. If we can be of any further assistance, please feel free to get in touch! Kind Regards, Sheffield Mutual

Posted 6 years ago

“Curtis is fantastic to deal with, ive took out 4 policys to pay for my Cryonic preservation. Im helping my friend deal with his wifes policy as she recently passed away. After looking at the endowment pay outs there are among the very best in this sector. They also offer a service second to none. Regards Stephen.”

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Posted 6 years ago

Hi Stephen, Thank you for your five-star review. Our members are at the forefront of everything we do, so this is great to hear! Kind Regards, Sheffield Mutual

Posted 6 years ago

“Very ethical organisation. Good northern outfit despite being the wrong side of the pennines. Highly recommended for their many services. You'll not go far wrong using them.”

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Posted 6 years ago

Hi Michael, Thank you for your five-star review. Our members are our number one priority, so this is great to hear. Kind Regards, Sheffield Mutual

Posted 6 years ago

“Dealt with Curtis and he answer my questions and also gave me some background to these questions. I felt happy with what he told me and I will be invested more with SMFS later in the year.The returns have been great. Your team gives excellent customer service. Alistair”

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Posted 6 years ago

Hi Alistair, Thank you for your fantastic review. If we can be of any further assistance, please feel free to get in touch! Kind Regards, Sheffield Mutual

Posted 6 years ago

“Fabulous staff, great investment products, but the website is so confusing.....definitely needs for user friendly terms - searched for 'Optical Claim form' - took me 29 minutes to find it :(”

Helpful Report

Posted 6 years ago

Hi, Thank you for your fantastic review. I'm sorry that you have had difficulty finding our optical claim form. We are just in the process of making the form easier to find on our website. If we can be of any further assistance, please feel free to get in touch! Kind Regards, Sheffield Mutual

Posted 6 years ago

“Very friendly and efficient service from staff especially from Curtis and Andrew straight talking a pleasure to do business with 👍”

Helpful Report

Posted 6 years ago

Hi, Thank you for your five-star review. We pride ourselves on helping our members, so this is fantastic to hear. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 6 years ago

“Curtis dealt with my question most efficiently. Response time was faster than a speeding bullet!”

Helpful Report

Posted 6 years ago

Hi Jim, Thank you for your five star review. Our members are at the forefront of everything we do, so this is great to hear. If we can be of any further assistance, please do not hesitate to get in touch. Kind Regards Sheffield Mutual

Posted 6 years ago

“So refreshing.... Immediate answer to telephone calls. Excellent and informed staff. I have invested with Sheffield Mutual for some time and find returns we’ll above average. Any queries I have had have been dealt with swiftly and professionally. I have total trust and respect in this friendly society.”

Helpful Report

Posted 6 years ago

Hi Mike, Thank you for your five star review. Our members are our number one priority, so this is great to hear. Kind Regards, Sheffield Mutual

Posted 6 years ago

Sheffield Mutual Friendly Society is rated 5.0 based on 973 reviews