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Sheffield Mutual Friendly Society Reviews

5.0 Rating 1,082 Reviews
99 %
of reviewers recommend Sheffield Mutual Friendly Society
5.0
Based on 1,082 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
We applied online foe a savings account for our new grand-daughter, the service we received was excellent, we subsequently received a personal telephone call from a member of staff who was also excellent and attentive. Our application was processed without delay or issue. We were very pleased to have chosen Sheffield Mutual.
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Posted 5 years ago
Hi, Thank you for your positive review. Reviews help significantly in helping the Society grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 5 years ago
This firmnis amazing. Andrew Bonner in particular is a pleasure to deal with.
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Posted 5 years ago
Hi Fiona, Thank you for your positive review, I have passed on your review to Andrew. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 5 years ago
I’ve been with them for a long time prior to the lock down used to call at the office staff very friendly and helpful during lock down very thing was done by email and again the staff very helpful and friendly I would definitely recommend Sheffield Mutual Society
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Posted 5 years ago
Hi John, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 5 years ago
been with you a while now always sorted anything out I need usually make an appointment and the staff sort things for me very helpful and friendly
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Posted 5 years ago
Hi, Thank you for your positive review. If we can help with anything else, please feel free to get in touch, Kind Regards, Sheffield Mutual
Posted 5 years ago
Always been satisfied with your company reccommended to family and friends who have been very happy
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Posted 5 years ago
Hi Marilyn, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 5 years ago
this company helps me to save for the future.You can put a little away at a time and when the policy matures you can enjoy something special.
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Posted 5 years ago
Hi Judith, Thank you for your positive review. Kind Regards, Sheffield Mutual
Posted 5 years ago
Having faced a large loss when Fidelity suffered the same major n loss as many other similar operators we turned to our well known advisor for advice. We have been trusting Kerry for many years so it was really a no-brainer to choose Sheffield for our an ISA. What was really interesting is how quickly and professionally that both Sheffield Mutual and Kerry swifltly made it all happen .
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Posted 5 years ago
Hi Richard, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 5 years ago
In retirement and searching to find somewhere to invest our money we approached Sheffield Mutual where we received sincere advice from experienced and friendly staff and a sensible return on our investments. We would gladly recommend the society.
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Posted 5 years ago
Hi, Thank you for your positive review. Kind Regards, Sheffield Mutual
Posted 5 years ago
A no nonsense company , everything so easily done and straightforward. Great service too from staff who you can easily contact and rely on . If only all companies were like them .
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Posted 5 years ago
Hi, Thank you for your review. Reviews help significantly in helping us grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 5 years ago
You guys have been in existance a long time and are a mutual-there for its members. So far ive had no reason to complain and am very happy with the service.
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Posted 5 years ago
Hi Joseph, Thank you for your positive review. Kind Regards, Sheffield Mutual
Posted 5 years ago
Helpful service from staff and Curtis
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Posted 5 years ago
Hi Linda, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 5 years ago
This my first experience with Sheffield Mutual,and to say i am impressed would be an understatement. many thanks.
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Posted 6 years ago
Hi Geoffrey, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 5 years ago
A friendly efficient professional organisation. I've got numerous policies with Sheffield and so have all my family members. Would recommend without hesitation.
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Posted 6 years ago
Hi Adrian, Thank you for your positive review. Reviews help significantly in helping the Society grow. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 6 years ago
Great service, helpful n fast, plain simple easy to understand information
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Posted 6 years ago
Hi Ian, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 6 years ago
I have always received excellent customer service. I emailed to set up an account for my new Grandson, Curtis replied he was prompt, very efficient, polite and professional. He explained everything to me and advised how he would set the account up at this very difficult time (coronavirus). I am often put off making these types of calls because I sometimes feel barriers are put in the way with some companies, but not with Sheffield Mutual.
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Posted 6 years ago
Hi Eileen, Thank you for your positive review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 6 years ago
My family have several investments with Sheffield Mutual and have reaped the rewards of better returns than banks! The customer service is very good and nothing is too much trouble. There is also a non contributionary members benefit scheme!
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Posted 6 years ago
I have saved with Sheffield Mutual all my life through my parents from when I was a child and now as an adult. As well as providing good financial products they do so efficiently and with a personal touch. I would recommend Sheffield Mutual to everyone.
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Posted 6 years ago
Hi Simon, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 6 years ago
Excellent company to deal with. Very helpful, friendly and efficient staff. Spoke to Curtis on a number of occasions. He was a pleasure to work with. No problem was too much for him. Keep up the good work.
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Posted 6 years ago
Hi Jacqueline, Thank you for your review. If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 6 years ago
Don’t think it’s very fair to members introducing a market value reduction on I.s.a accounts without letting them know first and request to be notified when it is removed so I can start re investing again
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Posted 6 years ago
Hi David, Thank you for your comments and feedback. As I am sure you can appreciate, the current climate is unprecedented for not only us as a Society, but for everyone. I would like to reassure you that the decisions we arrived at were not made lightly and were implemented to ensure a level of protection and fairness for our members. If we can help you with anything else, please do not hesitate to get in touch. Kind Regards, Sheffield Mutual
Posted 6 years ago
SMFS is great. Helpful friendly staff. Nine out ten. If it had an app I’d give it ten.
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Posted 6 years ago
Hi Dave, Thank you for your review. We understand the need for our members to be able to access their policies and account details on the go, so it is something we are working hard to provide our members with - watch this space! For the latest updates, please make sure you're signed up to our My Sheffield Mutual e-Newsletter - https://bit.ly/34W2DKd If we can help with anything else, please feel free to get in touch. Kind Regards, Sheffield Mutual
Posted 6 years ago
Sheffield Mutual Friendly Society is rated 5.0 based on 1,082 reviews