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Shadow Foam Limited Reviews

4.8 Rating 1,690 Reviews

94 %

of reviewers recommend Shadow Foam Limited

Company Reviews

Product Reviews

4.8

Based on 1,690 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Shadowfoam Review I was impressed with how quickly it arrived during the current situation I have enclosed a video and I got my inspiration from your video of your tool wall

Visit Website

Phone:

08081682878

Email:

hello@shadowfoam.com

Location:

Unit 34 - 36, Cosgrove Business Park, Daisy Bank Lane, Anderton, Northwich
Cheshire
CW9 6FY

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Shadow Foam Limited 5 star review on 6th May 2024

Shadow Foam Limited 5 star review on 6th May 2024

Shadow Foam Limited 5 star review on 6th May 2024

Shadow Foam Limited 5 star review on 6th May 2024

Shadow Foam Limited 5 star review on 6th May 2024

Shadow Foam Limited 5 star review on 6th May 2024

Jonathan Catchpole

Shadow Foam Limited 5 star review on 6th May 2024

Jonathan Catchpole

1207

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant idea & easy to fit to whatever tools you have. Also great that they are design to fit what whatever brand of power tools cases you own.”

Shadow Foam Limited 5 star review on 10th March 2024

Posted 1 month ago

“So happy with my recent purchase - It was perfect for the job. I used just half a sheet for the purpose of protecting my latest tool. I have loads left for future projects. Great stuff :)”

Shadow Foam Limited 5 star review on 19th February 2024

Posted 2 months ago

“Easy to cut and fit, used it in my hole saw box to organise it. I found that if you turn the saws backwards they bed in easy and neat, I glued the extra lump in to hold the arbours in place.”

Posted 4 months ago

“This was my first attempt and first draw out of my Snap On tool chest. See attached picture. Draw 1 of 6 I’m eventually going to do. The foam was easy to cut with the supplied cutting kit. Was surprised how after several cut out shapes that the blade lost its sharpness but there were plenty of spare blades to keep cutting. Overall it’s a great product and can't wait to start on Draw 2, which will include various Pliers and cutters etc.”

Shadow Foam Limited 5 star review on 14th November 2023

Posted 5 months ago

“Das Material ist einfach super 👌 Die Lieferung kam sehr schnell an. Die Ideen und Anregungen von SHADOWFOAM sind echt klasse. Es benötigt keine Übung um das Material zu schneiden, es ist wirklich Kinderleicht.”

Shadow Foam Limited 5 star review on 4th November 2023

Shadow Foam Limited 5 star review on 4th November 2023

Shadow Foam Limited 5 star review on 4th November 2023

Shadow Foam Limited 5 star review on 4th November 2023

Shadow Foam Limited 5 star review on 4th November 2023

Shadow Foam Limited 5 star review on 4th November 2023

Shadow Foam Limited 5 star review on 4th November 2023

Shadow Foam Limited 5 star review on 4th November 2023

Posted 6 months ago

“Arrived next day and fitted within an hour and looks the business 😎”

Shadow Foam Limited 5 star review on 16th September 2023

Posted 7 months ago

“Product is great, however international shipping options and pricing is terrible! I know you guys are from the UK, but to charge £90 for a standard box to be shipped with one shipping supplier but then ACTUALLY using a different shipping supplier is a BIG NO GO! We are in 2023, one would think every online store has figured worldwide or at least europe-wide shipping out, but doesn’t seem to be the case herr.”

Posted 1 year ago

“It's good for home use, but I personally next time will pay the extra to get CNC cut foam inlays.”

Posted 1 year ago

“I didn't get it and I didn't get a refund until now! No more words for that!”

Posted 1 year ago

Hi Tommy So sorry to read this, I have been trying to contact you for a week. Your order was returned to us due to non-payment of import taxes which I messaged you about on 9th February as soon as it came back to us and we knew about it. I asked if you wanted it refunding or re-shipping but then a week later when we hadn't heard back from you we just went ahead and refunded you anyway. Really sorry it didn't work out for you on this occasion, perhaps if you could check your emails from us and respond if you have any further queries on this? Thanks

Posted 1 year ago

“Great products, easy to use, arrives quickly and simple to order.”

Posted 1 year ago

“Great product but ive ordered some foam on saturday and still not recieved it even had next day delivery”

Posted 1 year ago

“I used Shadow foam because I like to try and use the best on anything on the market however after using the 1st couple of sheets from a pack of 5 I found the rest to be covered in bubbles and unusable which was really disappointing. After being told by Shadow foam to “turn them up side down and use them” (which means it would have been red instead of black) not what I paid for or the look I wanted. All I wanted to do was return those sheets and get a refund on the 3 sheets I’ve now put in the bin (I wasn’t that impressed by the product so I didn’t want a replacement). They gave me a 30% refund and basically said we’ve done everything we can which left me disappointed with the product and their customer service, I definitely won’t be using or recommending again which is a shame.”

Posted 1 year ago

Hi Kenton Really sorry you feel this way, but we did offer you the opportunity to return everything to us for an exchange. As you know we didn't have the colour you wanted in stock at the time so couldn't have replaced it, but you declined both a replacement in a different colour and a replacement in a different size sheet. It was only some time later that you came back again and advised that you had already used much of the foam and asked to just return what was left from the pack and get a refund. We can't accept back part-orders or split packs hence our suggestion for to you to try using the other side of the foam to try and come up with something that was going to work for you. We can only accept returns in their original, unused condition which I'm sure you'll appreciate and which is in line with most other retailers. We are glad you managed to use most of the product, and that you got the goodwill refund we applied for you though. Thanks again for the feedback, Shadow Foam

Posted 1 year ago

“Not the best , foam is glued together making cutting out very difficult, the overall finish , was not what I expected, i took my time , measured my items , used decent knife and tools , but tearing the foam out was very difficult and the end result looked messy,”

Posted 1 year ago

Hi Ant We definitely never glue the layers together, and I can absolutely help you out in getting the most out of your product. Perhaps initially if you check out the 'how to' guides on our website here: https://www.shadowfoam.com/how-to/ But if you are still struggling after that, drop us a line at hello@shadowfoam.com and let us know exactly what the issue is, and we'll help you out as best we can. Thanks!

Posted 1 year ago

“Excellent product, fast delivery and good value. The only thing that let it down and stopped me giving 5 stars was the fact that the foam is not 'easy-peel' by any stretch of the imagination. If you could make it so that the layers did separate more easily the product would be perfect. Having said that, it's an excellent product/concept and I'm looking for further applications.”

Posted 1 year ago

“I never receive my package so my experience is not good at all”

Posted 1 year ago

Hi Robert So sorry to hear this - it's the first you've mentioned about not having received your order. I'll email you separately with more details and to check we have the right contact details for you as your order never cleared customs as they were unable to contact you, so your order is being returned to sender. Let us know how you want to proceed with this once the goods land back with us and we can get this sorted for you. Many thanks!

Posted 1 year ago

“Ordered several pre-cut inserts for my Dewalt toolbox, plus one sheet of 70mm thick for other storage. The foam is robust and easy to cut with a good craft knife or the knife supplied in the cutting set. If you plan to cut out larger areas in the foam (say for power tools etc.) it's worth having the base cutting disc set to smooth the bases of the cut areas out. If you're just cutting out for hand tools you probably don't need these. I would give a five star rating, however, when I ordered the foam the website showed I would receive a free cutting kit including the hand protection no-cut gloves. Delivery arrived, received the knife and spare blades, but no protective gloves.”

Posted 1 year ago

“This product is the best thins since apple pie! It’s absolutely wonderful! I love it! Looks great and works well. Thank you!”

Posted 1 year ago

“Amazing stuff would recommend to anyone a +++”

Posted 1 year ago

“I like your product it does what it says on the tin 👍”

Posted 1 year ago

“Inexpensive, great range of colours, easy to get custom-sized pieces and really easy to mark and cut to the correct size and depth. What's not to love. I'll be getting plenty more when I reorganise my workshop.”

Posted 1 year ago

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Shadow Foam Limited is rated 4.8 based on 1,690 reviews