SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,343 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,343 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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SG Petch 5 star review on 14th July 2025

Megan Dobbin

Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

George Williams

SG Petch 5 star review on 16th April 2025

Lauren Rafferty

184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“wayne denton was so helpful when sorting out a new car,his knowledge of the product was just very good.”

Helpful Report

(York) - Posted 9 months ago

Hi Christopher, Thank you so much for your incredible 5-star rating of SG Petch! We truly appreciate your feedback and are thrilled to hear about your positive experience with us. We look forward to serving you again in the future.

Posted 9 months ago

“Excellent customer service in both sales and servicing departments.”

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(Durham) - Posted 9 months ago

Thank you so much for taking the time to leave a 5-star rating for SG Petch! We greatly appreciate your positive feedback and are thrilled to hear that you had such a wonderful experience with us. We look forward to assisting you with all your automotive needs in the future.

Posted 9 months ago

“Great garage Great customer service from Roy and the team”

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(Sunderland) - Posted 9 months ago

Thank you so much for your amazing 5-star rating of SG Petch! We truly appreciate your support and loyalty to our garage. We're thrilled to hear that you had a great experience with our team, especially Roy. We look forward to serving you again in the future.

Posted 9 months ago

“All the staff are very professional and friendly and explain everything clearly from servicing to reception to sales I would recommend SG Petch to purchase a car wholeheartedly”

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(Middlesbrough) - Posted 9 months ago

Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your loyalty as our valued customer. It brings us immense joy to hear about your positive experience with our staff.

Posted 9 months ago

“Everybody that helped me buy my car was really helpful. Any questions were dealt with quickly and efficiently.”

Helpful Report

(South Bank) - Posted 9 months ago

“Ray the salesman at S G Petch could not have been more helpful.”

Helpful Report

(Durham) - Posted 9 months ago

“Amazing service, quick and easy, Daniel Court was a great salesman!”

Helpful Report

(Darlington) - Posted 9 months ago

Hi Madeline, Thank you so much for leaving us a 5-star rating! We really appreciate your feedback and are thrilled to hear that you had an amazing experience with us. We look forward to serving you again in the future!

Posted 9 months ago

“Lovely staff and coffee !!”

Helpful Report

(Middlesbrough) - Posted 9 months ago

Thank you so much for your wonderful 5-star rating of SG Petch! We are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

Posted 9 months ago

“Fast and efficient service”

Helpful Report

(Darlington) - Posted 9 months ago

Thank you so much for leaving us a wonderful 5-star rating! We truly appreciate your kind words and support for SG Petch. Once again, thank you for your amazing review. We look forward to serving you again in the future.

Posted 9 months ago

“Delighted with easy but professional and efficient way car purchase was dealt with. Nothing but praise way process conducted”

Helpful Report

(Durham) - Posted 9 months ago

Thank you so much for taking the time to rate SG Petch with five stars! We are absolutely thrilled to hear that you had a delightful experience with us. Your kind feedback regarding the easy, professional, and efficient manner in which your car purchase was handled is greatly appreciated. We look forward to serving you again in the future!

Posted 9 months ago

“Good transaction.”

Helpful Report

(Middlesbrough) - Posted 9 months ago

Thank you so much for your fantastic 5-star rating of SG Petch! We really appreciate your kind words and are thrilled that you had such a positive experience with us. We hope to see you again in the future.

Posted 9 months ago

“Excellent customer service.”

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(York) - Posted 9 months ago

Thank you so much for taking the time to leave a 5-star rating for SG Petch! We truly appreciate your support and feedback. We look forward to serving you again in the future.

Posted 9 months ago

“Very helpful staff in Mazda sales department with special thanks to Peter McConnell and Charlie Tufton for their help and advice.”

Helpful Report

(Durham) - Posted 9 months ago

Thank you, Gordon, for the fantastic 5-star rating of SG Petch! We are thrilled to hear that you had such a positive experience with us. We appreciate your kind words, and we hope to have the opportunity to serve you again in the future. Thank you for choosing SG Petch!

Posted 9 months ago

“Would highly recommend SG Petch, great customer service from start to finish.”

Helpful Report

(Durham) - Posted 9 months ago

Dear Aaron,Thank you so much for giving SG Petch a 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Thank you once again for your fantastic rating and for being a valued customer.

Posted 9 months ago

“Great service from Liam Clark brand manager and follow up to make sure everything was ok”

Helpful Report

(South Bank) - Posted 9 months ago

Thank you so much for giving SG Petch a 5-star rating! We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

Posted 9 months ago

“Very friendly, helpful and professional service provided by Alan.”

Helpful Report

(Durham) - Posted 9 months ago

Dear Lauren,Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We value your business and look forward to serving you again in the future.

Posted 9 months ago

“Nice service from Petch,Richmond,nth Yorks.Lovely new car”

Helpful Report

(Richmond) - Posted 9 months ago

Dear Diana, Thank you so much for awarding SG Petch with a fantastic 5-star rating! We truly appreciate your feedback and are delighted to hear that you had a nice experience with our dealership in Richmond, North Yorkshire. Your kind words about our service and your lovely new car have made our day! Thanks again for choosing SG Petch!

Posted 9 months ago

“Recently purchased a new Hyundai i10 from Petch, my fifth car since 2011, all purchased from you. Your salesman, Anthony Nelson, was really excellent, never patronising (which often happens when you are a woman and elderly!) He was patient and explained everything I needed to know. We share a birthday although many years apart, so we got on just fine.”

Helpful Report

(Darlington) - Posted 9 months ago

Dear Joyce, Thank you so much for your fantastic 5-star rating of SG Petch! We genuinely appreciate your kind words and your continued loyalty as a customer. It makes us incredibly proud to know that you have chosen us for your fifth car purchase since 2011. We're thrilled to hear that Anthony Nelson, our salesman, provided you with excellent service. Should you have any further questions or require assistance, please don't hesitate to reach out.

Posted 9 months ago

“Customer service was brilliant polite and on time”

Helpful Report

(Durham) - Posted 9 months ago

Dear George,Thank you so much for taking the time to give us a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with SG Petch. Should you need any assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

Posted 9 months ago

“Was really happy with the service I received from the Durham branch . Everything was explained to me when I picked up my new car and the salesman made sure I knew everything before I left the garage Thankyou”

Helpful Report

(Durham) - Posted 9 months ago

Thank you so much for your amazing 5-star rating! We really appreciate your kind words and are thrilled to hear that you were really happy with the service you received from our Durham branch. It's great to know that everything was explained to you and our salesman made sure you knew everything before you left the garage. We value your feedback and look forward to serving you again in the future. Thank you!

Posted 9 months ago

SG Petch is rated 4.8 based on 5,343 reviews