SG Petch Reviews

Name: SG Petch
Address: McMullen Road, Darlington, County Durham
Rating: 4.75

4.8 Rating 5,343 Reviews

95 %

of reviewers recommend SG Petch

4.8

Based on 5,343 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how SG Petch made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

SG Petch 5 star review on 14th July 2025

Megan Dobbin

Natalie Ablewhite

Anthony Edward Mcclelland MBE

SG Petch 5 star review on 22nd April 2025

George Williams

SG Petch 5 star review on 16th April 2025

Lauren Rafferty

184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn't fault the customer service we received from the minute we walked in. Carl was the sales assistant we dealt with nothing was to much for him great service..thanks ..LOVE MY HYHUNDI TUCSON ULTIMATE”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you so much Stephen for your 5 star rating of SG Petch! We are so pleased to hear that you and your partner had a great experience with Carl. We really appreciate you taking the time to share your experience with us and we are glad that you love your Hyundai Tucson Ultimate!

Posted 1 year ago

“Amazing service from start to finish”

SG Petch 5 star review on 18th December 2023

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you for the 5-star rating, Joseph! We are glad that you had an amazing experience from start to finish with us here at SG Petch and thank you for being a loyal customer.

Posted 1 year ago

“3rd new car bought since 2019 says it all. You don't go back to somewhere with bad customer service. S G Petch must be getting it right. Keith Prior”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you Keith for your 5-star rating! It is great to know that we have been providing you with quality customer service which keeps you returning. We are glad to have been a part of your car-buying journey and look forward serving you in the future.

Posted 1 year ago

“Alan Copeland looked after us from the start. Nothing was a problem he went well beyond. Everyone we dealt with on the phone was very professional and helpful.”

Helpful Report

(Durham) - Posted 1 year ago

Thank you for your 5 star rating of SG Petch, Alec! We are delighted to hear that Alan Copeland looked after you from the start, and that nothing was a problem. We hope you enjoy your new car and enjoy the rest of your day.

Posted 1 year ago

“Excellent service from start to finish”

Helpful Report

(York) - Posted 1 year ago

Thank you so much Jane for your review. We are so glad you had an excellent experience.

Posted 1 year ago

“Very good 10out of teen”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you for your 5-star rating, Philip! We appreciate your kind words and feedback.

Posted 1 year ago

“We are so happy that the company has helped us alot and most thanks to indi”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thanks, Dominik.

Posted 1 year ago

“Great service”

Helpful Report

(Durham) - Posted 1 year ago

Thank you so much for your 5 star rating Lynn! We're glad to hear that you had a great service experience at SG Petch.

Posted 1 year ago

“Excellent service would recommend”

Helpful Report

(Darlington) - Posted 1 year ago

Thank you, Jack, for your 5-star rating! We appreciate you taking the time to provide us with your feedback and are thrilled to know that you had an excellent experience with SG Petch! We are grateful for your recommendation.

Posted 1 year ago

“Excellent, sufficient service, salesman wad fantastic”

Helpful Report

(Durham) - Posted 1 year ago

Thank you for your 5 star rating of SG Petch, Debra! We are delighted to hear that you found our service to be excellent, our selection to be sufficient and the salesman to be fantastic. Your feedback is very much appreciated.

Posted 1 year ago

“Great customer service 👏”

Helpful Report

(Durham) - Posted 1 year ago

Thank you so much for giving SG Petch a 5-star rating Raymond! We are grateful for your support.

Posted 1 year ago

“Excellent car nice and quiet running the salesman was excellent in selling me the car got new car very quick was no hassle with filling in the forms nice and friendly salesman 😀”

Helpful Report

(Durham) - Posted 1 year ago

Thank you, Paul, for giving us a 5-star rating! We're happy to have been a part of your car buying experience and wish you all the best in the future.

Posted 1 year ago

“Really good service would strongly recommend.”

Helpful Report

(York) - Posted 1 year ago

Thank you, Ian, for your 5-star rating. We're glad you had a pleasant experience with us. Thanks again!

Posted 1 year ago

“After a bit of a wait l finally have my ...new Hyundai Ultimate i20 ..absolutely love it . Big thank you to Tony for keeping me updated on progress as well as his advice when buying, plus helping set up Bluelink 👏🏻. This is my second car l have purchased and l have found all the staff to be very approachable and friendly Thank you ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

(Middlesbrough) - Posted 1 year ago

Thank you very much Athalie for your kind 5-star rating of SG Petch. I'm so glad to know you're enjoying your new Hyundai Ultimate i20, and that you found the staff very approachable and friendly. We appreciate your support and your kind words, and we look forward to serving you in the future. Thanks again for your 5-star rating.

Posted 1 year ago

“Efficient,friendly and answers all questions.”

Helpful Report

(Durham) - Posted 1 year ago

Thank you so much Helen for the 5 star rating! We are delighted to learn that your experience with us was efficient, friendly and that all your questions were answered - we really appreciate your kind words!

Posted 1 year ago

“Friendly service”

Helpful Report

(South Bank) - Posted 1 year ago

Thank you Ian for your 5 star rating! We are so glad to hear that you enjoyed your experience with us and the friendly service that you received. Thank you for taking the time to leave us your feedback!

Posted 1 year ago

“Great service from Carl Wade, kept in touch and kept me updated over 5 months of waiting for car. Car is lovely , very happy with everything thankyou”

Helpful Report

(South Bank) - Posted 1 year ago

Thank you for your kind words and 5 star rating, Katie! We are delighted to hear that you had an overall positive experience with our SG Petch team, especially with Carl Wade! We value customer satisfaction and are glad to hear that your car is lovely and you are happy with everything. Thank you for your patience over the 5 month wait for the car!

Posted 1 year ago

“Great service from sgpetch Middlesbrough we were kept informed while waiting for our new car and it arrived when expected.Staff were helpful and courteous I feel confident about returning if we have any problems.”

Helpful Report

(South Bank) - Posted 1 year ago

Thank you, Jeffrey, for your five-star rating! We are so pleased to hear that you had great service from SG Petch Middlesbrough and that you felt comfortable and confident when your new car arrived. We appreciate your feedback and we hope to see you again soon!

Posted 1 year ago

“Could not fault SG PETCH no problems what so ever and very good salesman ROB COSTELLO very good at his job will be using PETCH again and ROB COSTELLO.”

Helpful Report

(Durham) - Posted 1 year ago

Thank you Thomas for your wonderful 5-star rating of SG Petch! We appreciate you taking the time to provide such positive feedback; it's always nice to hear that our customers experience was so great! We're so glad to hear that everything went so smoothly. It's great to know that you'll be using SG Petch and Rob Costello again. Thank you!

Posted 1 year ago

“Bought a picanto from petch Great service Michael a great salesman Perfect 2 free services Recommended”

Helpful Report

(Sunderland) - Posted 1 year ago

Thank you so much, John! We are very pleased to hear that you had such a positive experience with us here at SG Petch. We are especially grateful to hear that Michael provided you with fantastic service, and that you were pleased with the two free services. We appreciate your kind words and 5-star rating!

Posted 1 year ago

SG Petch is rated 4.8 based on 5,343 reviews