SG Petch Reviews

Name: SG Petch
Rating: 4.74

4.7 Rating 5,021 Reviews

95 %

of reviewers recommend SG Petch

4.7

Based on 5,021 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good selection of brands and vehicles to view at showroom. Helpful sales staff to discuss products, aid selection and negotiate deal. Only improvement would be more customer parking.”

Helpful Report

(Darlington) - Posted 1 month ago

Dear Michael,Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We hope to have the opportunity to serve you again in the future.

Posted 1 month ago

“Motability car arrived on time and handed over by Roy their motability salesman. Everything explained very clearly and in a professional and friendly manner.”

Helpful Report

(Sunderland) - Posted 1 month ago

Hi Karen, Thank you for your feedback, we are pleased Roy helped you in a professional and friendly manner. We look forward to seeing you again in the future.

Posted 1 month ago

“Pleased with the care and attention we received from SG Petch and to Tomasz for his help.”

Helpful Report

(York Sales) - Posted 1 month ago

Dear Alan,Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We're delighted that you were pleased with the care and attention you received, and we'll make sure to pass on your appreciation to Tomasz for his valuable help.

Posted 1 month ago

“Excellent service from beginning to the end . Thank you Georgia .”

Helpful Report

(Darlington) - Posted 1 month ago

Dear Paul,Thank you so much for giving SG Petch a 5-star rating! We greatly appreciate your kind words and positive feedback. We are thrilled to hear that you received excellent service from beginning to end. We look forward to serving you again in the future.

Posted 1 month ago

“Excellent service from the team.”

Helpful Report

(South Bank) - Posted 1 month ago

Dear Gary,Thank you so much for awarding SG Petch with a fantastic 5-star rating! We truly appreciate your support and feedback. We look forward to serving you again in the future.

Posted 1 month ago

“Very good x the man I dealt with explained everything clearly and made my experience flawless x”

Helpful Report

(Sunderland) - Posted 1 month ago

Dear Trisha, Thank you so much for your wonderful 5-star rating of SG Petch! We truly appreciate your feedback and your kind words. We're delighted to hear that the man you dealt with explained everything clearly and made your experience flawless. Thank you once again for choosing SG Petch. We appreciate your support!

Posted 1 month ago

“We were very satisfied with our experience from initial browsing to driving away in our new Kia EV6.”

Helpful Report

(York) - Posted 2 months ago

Dear Suzanne,Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Once again, thank you for choosing SG Petch and for taking the time to share your wonderful review. We look forward to serving you in the future.

Posted 1 month ago

“Rey good customer service”

Helpful Report

(Durham) - Posted 2 months ago

Thanks for your review Timothy, we are pleased you were happy with the service.

Posted 1 month ago

“This is the second brand new car that we have purchased from SG Petch and have to say we are delighted with the service and professionalism given by the team. We once again dealt with Tony Hills as we were more than happy with our first purchase through him. We can't recommend this dealership enough for the service and after care received. Oh and we love the car”

Helpful Report

(Middlesbrough) - Posted 2 months ago

Hi Ken,Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your support and kind words. If there's anything else we can assist you with, please don't hesitate to reach out.

Posted 1 month ago

“Excellent service.”

Helpful Report

(Darlington) - Posted 2 months ago

Thanks for your 5-star rating, its great to know you received an excellent service.

Posted 2 months ago

“Sales rep was friendly, helpful and remembered us from previous purchases. Collecting the car was quick and seamless.”

Helpful Report

(Middlesbrough) - Posted 2 months ago

Thank you so much for your fantastic 5-star rating of SG Petch! We truly appreciate your kind words and ongoing support as a loyal customer. We are thrilled to hear that our sales rep was friendly, helpful, and even remembered you from your previous purchases. It's always our goal to provide seamless and efficient service, and we're delighted that collecting your car was a quick and seamless process for you.

Posted 2 months ago

“A fantastic vehicle that sells itself but the sales team provide fantastic support and advice and brilliant after sales help when required. Our fourth car from Petch and not the last.”

Helpful Report

(Durham) - Posted 2 months ago

Thank you so much for your outstanding 5-star rating of SG Petch! We truly appreciate your loyalty as a customer and are thrilled to hear that you found our sales team to be incredibly helpful and supportive throughout your journey with us. Your comment about our fantastic after-sales assistance is deeply appreciated.

Posted 2 months ago

“Professionalism and honest dealing characterises the way in which SG Petch salespeople do business. This is the third car in succession , that we've bought from SG Petch and I'm sure , when the time comes, we'll return for a fourth purchase”

Helpful Report

(South Bank) - Posted 2 months ago

Thank you so much for your glowing 5-star rating of SG Petch! We are thrilled to hear that professionalism and honest dealing have been the hallmarks of your experience with our salespeople. Your continued trust in SG Petch is truly valued and we are delighted to have served you for the third consecutive car purchase. Should you ever need any assistance in the meantime, please do not hesitate to reach out.

Posted 2 months ago

“We were looked after by Nicky at the Sunderland branch from picking our car to picking it up”

Helpful Report

(Sunderland) - Posted 2 months ago

We were thrilled to hear that you were looked after by Nicky at our Sunderland branch, from selecting your car to the smooth pick-up process. It's wonderful to know that Nicky took excellent care of you. Thanks again for leaving us you're feedback.

Posted 2 months ago

“Great service throughout & no pressure sales tactics. Helpful, friendly & would definitely recommend.”

Helpful Report

(Middlesbrough) - Posted 2 months ago

Thank you so much for your amazing 5-star rating of SG Petch! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Thank you for recommending us, and we look forward to serving you again in the future.

Posted 2 months ago

“excellent friendly experience”

Helpful Report

(Darlington) - Posted 2 months ago

“We have just bought a car from S.G Petch York our salesperson was Thomas Bardy who gave us excellent service he was friendly, professional and informative. He sourced a car which was exactly what we wanted. The whole process from beginning to end was faultless. We are happy with the car and would definitely return in the future. Thank you Thomas for your help with our car purchase”

Helpful Report

Posted 2 months ago

“My experience with the sales person was very professional and attentive. The process was explained and very informative, nothing was to much for the sales person to go through the control's of the car.”

Helpful Report

(Darlington) - Posted 2 months ago

“Very helpful from start till finishing”

Helpful Report

(Middlesbrough) - Posted 2 months ago

Thank you so much for your fantastic 5-star rating of SG Petch! We greatly appreciate your feedback and are delighted to hear that our team was very helpful from start till finishing. We look forward to seeing you again soon.

Posted 2 months ago

“Very helpful pleasant staff”

Helpful Report

(Middlesbrough) - Posted 2 months ago

Thank you so much for your wonderful 5-star rating of SG Petch! We greatly appreciate your kind words about our very helpful and pleasant staff. Once again, thank you for taking the time to leave leave us a review. We look forward to seeing you again in the future!

Posted 2 months ago

SG Petch is rated 4.7 based on 5,021 reviews