Servicing Stop Reviews

Name: Servicing Stop
Address: Refuge House 9-10,River Front, London
Rating: 1.89

1.9 Rating 3,497 Reviews

22 %

of reviewers recommend Servicing Stop

Company Reviews

Metrics

Info

1.9

Based on 3,497 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 74%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0 800 970 9046

Email:

help@servicingstop.co.uk

Location:

Refuge House 9-10,River Front
London
EN1 3SZ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I changed pick up address at the last minute with the garage. Collected it no problem but when it was returned the driver was very rude. He said I was lucky to get the car back as the paper work still had the top line if the address as the original pick up, only the post code was correct. This was not my fault as the garage did not change the address properly. Driver made out it was my fault. Poor customer service.”

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Posted 7 years ago

“The quickness they brought the car back”

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Posted 7 years ago

“The service was ok. I was informed and asked for payment at 2pm. I was told the car was ready and would be dropped off. I had to call the garage at 1730hrs to be told the car had left at 1700hrs. I work 10 mins from the garage. The car was not dropped off until 1835hrs. I had to arrange for my child to be collect from afterschool because of this delay. I still have not had an explanation why it took so long to drop off my car. Poor after service.”

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Posted 7 years ago

“I used servicing stop yesterday and the service was decent enough; they'll still get you to try and buy things you don't really need which is rather annoying. My biggest gripe is that my car was collected having been valeted on Sunday and was returned like it had been in Rally GB; how on earth they managed to get it so filthy is beyond me, looks like another day being spent cleaning again”

Helpful Report

Posted 7 years ago

Hello. Sorry for the late response to your comments. We’d like to investigate your booking. Would you mind providing us with your vehicle registration or booking ref. If you email either to us at hello@servicingstop.co.uk - a member of our Customer Care team will be in touch. Best regards, Dean

Posted 7 years ago

“Was a bit of a faff to get this MOT booked - good to start with but then the garage couldn’t pick my car up... not a problem, I asked for a time slot to go down and wait whilst the mot was done... no call back but an email two days later to say I had now been booked into another garage in the opposite direction... I went there, they did the mot but didn’t know it was a servicing stop job, as they don’t use them anymore!”

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Posted 7 years ago

“Good service in terms of booking, collection and drop off. Very expensive for any extra work required though.”

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Posted 7 years ago

“No regard for ones car. The minute payment was made. The driver barely even knocked on my door even though I was in and on top of that he parked my car with full steering lock while my wheels were fully turned to the right facing the road. Unsatisfactory service, even a 5yr old would have parked the car better.”

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Posted 7 years ago

“Did the job I think!”

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Posted 7 years ago

“A nice warm waiting room, friendly staff . A quick service and hot tea while you wait.”

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Posted 7 years ago

“nothing much”

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Posted 7 years ago

“I did not think it would take ten hours from collection to delivery.”

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Posted 7 years ago

“Collection & delivery were very good! Not so happy being charged for oil. Synthetic oil is standard on 90% of new cars, so is not a special oil!”

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Posted 7 years ago

“Generally efficient with a good - if expensive service. Be aware that the price may appear reasonable at first sight, but there are always add one. The usual one is an engine flush and specialist oils which can add £70 plus to the price! Even their own garages admit that this is a usual scam. Beware!”

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Posted 7 years ago

“agaergaergeargeargh”

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Posted 7 years ago

“I would say happy with the servicing stop but not happy with the work done by the garrage people. They didn't even wipe the excess grease and not happy with the overall service. Servicing stop need to have a word with the garrage probably. Otherwise vehicle collection and returning were all perfect”

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Posted 8 years ago

“I booked for a mot and he failed it on headlamp alignment costing me £45 + vat a close friend said I was ripped off it a simple thing possibly £10 job I'm very disappointed and won't be using you again...”

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Posted 8 years ago

Servicing Stop is rated 1.9 based on 3,497 reviews