Servertastic Reviews

Name: Servertastic
Address: WoodendThe Crescent, ,, Scarborough
Rating: 4.77

4.8 Rating 442 Reviews

96 %

of reviewers recommend Servertastic

Company Reviews

Metrics

Info

4.8

Based on 442 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Servertastic:

Provider of Website and Cyber Security Services.

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Anonymous

Anonymous // 01/01/2019

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“I have been using servertastic for over a dedcade and during this time always found their support to be quick and knowlegeble at resolving issues.”

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“My SSL certificate was due to expire on June 18. I got an email at the beginning of May, and another at the beginning of June telling me of the expiration. There was then no other message, and my certificate expired on June 18. It was my own fault, but it's the only time in my 25 year history of managing websites that ididn't get an expiration notice soon before expiration. There absolutely should be anther warning perhaps three days before the customer is cut off. What happened next was inexcusable, though. There was no option to renew, nor to preserve any information from my previous purchase. I had to waste a good hour entering information, activating the certificate, and finally verifying. I had an ongoing conversation with your tech personnel due to the confusing instructions. Please address this issue.”

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“Always great service & price, I only use Servertastic for my certificates”

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“Good, but would be nice to be able to buy smaller packages. Shelling out $100 when we only needed a $15 cert and were 2 credits shy is regrettable. Would be nice if we could just buy what we needed. Otherwise love servertastic's interfaces, products, and support!”

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“The customer service team helps me a lot.”

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“The help desk that hosts my site recommended using you for SSL certification and you made it a pleasant and easy experience, thanks!”

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“Great pricing, easy to use, and excellent customer service. Would recommend.”

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“Always a pleasure to generate a quick cert for the websites.”

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“Ticket #: 8255974 Department: Cyber Security Team Status: Open - New Priority: Normal Please provide DNS files for www.Data-Clear.com and www.MeridianDataPro.com. Thanks.”

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Thank you for taking the time to leave a review and I am sorry you do not feel you have received adequate service. I have located your ticket and responded to your query. When raising tickets in future please ensure you select the 24/7 support team. They respond in less than 60 minutes and are available 24/7.

“Individual (also helped in the past) who helped made things easier.”

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“No fuss ordering process, smooth validation for the certificate.”

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“Everything went smooth, as it always should.”

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“It would be better service if there was a full detailed "Lay-man's terms tutorial". Thank you.”

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“Good services, professional advice, prompt response and patience, Especially thanks to Mr Nick Beswick.”

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“Everything is ok”

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“Decent experience, the website has definitely improved. Only complaint was not being able to correct the secondary DNS for the SSL cert. It forced me to add www to the front so I had to remove the add-on domain name.”

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“Servertastic has always been honest and fair, been dealing with them for many years!”

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“I have used servertastic for many years and for many different companies. The whole process has always been a great experience.”

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“the best service!”

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“servertastic trusted company for many years, It's always a good experience when purchasing with servertastic.”

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Servertastic is rated 4.8 based on 442 reviews