“Service is fine, pricing is good. They have a weird checkout system for SSL certs, have to go thru it twice for it to complete. Sort of a pain and lots of weird functionality in their customer portal - maybe designed more for employees or specific customers.”
Thank you for your feedback. You shoudl not have to complete the checkout process twice. You do complete the checkout to purchase a certificate then you have to configure the certificate. This is possibly the two steps you refer to. It is like this becuase we have customers who purchase multiple certificates in a single transaction and so we provide the ability to buy them all at once.
With regards to the customer portal we welcome any additional direct feedback you want to give. Feel free to email team@servertastic.com or leave feature requests on our discussion portal: https://docs.servertastic.com/discuss.
The portal is going through continual improvement process based on feedback.
