“Your interface needs help. Not very user friendly. I did get thru it, but could have been so much easier if certain details were given along the way.”
Feedback is welcome on the issues you experienced. If you could email team@servertastic.com with further details hen we can look to see what can be done to improve the process.
“The purchasing is easy and quick. It is a little weird that the process involved multiple websites and I understood that ServerTastic is a reseller. So that is fine.
I got the certificate in a zip file, which is very nice. That is all I needed to set up a website for web access.
However, to get Android to get to the site, a chained certificate, which is not included, is needed. Since my other certificates I previously bought already had the chains in the certificates, it got a little tedious to run around to find out how I could generate the right certificate for Android to be happy. Mind you, the Android web browser was okay with the certificate, but my Android mobile app did not. All the documentation I found was for Windows. I am on Linux.
After I got the chained certificate generated from somewhere else, it all worked correctly.
So, it would be nice if the chained certificate was included, so that I did not have to figure out what to do with the weird Android error.
Over all, it did not take me much time to set up everything.”
“Love your products, services, and customer support! You are the best! And thanks for bringing back the expiring product reminders. Extremely helpful!”
“I've used Servertastic for SSL certificates for many years because they have a simple and flawless process for ordering and obtaining certificates. Their prices are highly competitive which is also a considerable factor. I only needed to contact them for support once a couple of years ago.”
