Septimus Spares Reviews

Name: Septimus Spares
Rating: 4.84

4.8 Rating 994 Reviews

98 %

of reviewers recommend Septimus Spares

Company Reviews

Metrics

4.8

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Didn't checj price elsewhere but service in line was excellent the chat box popped up and I was given full assistance the delivery was also if note All in all a very pleasant experience”

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“Good professional service, fast delivery.”

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“Quick response. Easy to use website. Fast delivery. Would use again.”

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“following an issue trying to find the part you gave me the part number which I then ordered. The part number was incorrect as the items do not fit, we are still trying to resolve the matter”

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Good afternoon Jayne, I am very sorry about the inconvenience & confusion caused with your order. We are expecting the correct part to arrive from Karcher on Tuesday and we will arrange for the collection of the incorrect item you have received. It is a rare occurrence that a customer receives the wrong part following our experts advise so please do not let this experience tarnish your view of Septimus Spares. We will not let you down again, of that I am extremely certain. Sincerley -Joe

“Very good service and excellent advice. Thank you.”

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“Thought delivery would take three to five days, but arrived in two. Very pleased and both purchased items were exactly what I ordered. Pump working beautifully now. Thanks”

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“They made me laugh and sent an excellent pen to write my memoirs for posterity. Great communication, thank you.”

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“First class service, part arrived in 3 days and very well priced. Will certainly recommend and use again.”

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“quick delivery”

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“The Quality of the product and The delivery time”

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“Good website to enable location of the exact Karcher spares I was looking for and at a reasonable price when compared to other sites. Very efficient service.”

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“So happy to have found the part for my Karcher Carpet Shampooer, after all the appliance was pretty expensive, so pleased to still be able to use it.”

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“2nd time I have used and both times without fail speedy delivery,,great free item as well,,thank you...”

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“Looking for a specific part for a Karcher Professional pressure washer that had suffered frost damage. Septimus Spares was about the only place I could find that provided full parts diagrams of the pressure washer in question which made finding the exact part a simple task. Most other places wanted to send an engineer out as the part was not a simple bit to get off and replace but I was quite capable of changing it myself. Ordering from there simple and easy to use website was hassle free. Very pleased, reasonably priced as well, have bookmarked for future use.”

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“just what I ordered”

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“Clear picture giving confirmation of parts required price good item good top people thankyou 👌”

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“It sounds like a cliche but I really did receive the best service at the best price. My order arrived in less than 24 hours.”

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“Very helpful man on phone and delivered in two days,excellent service”

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“Karcher hose was supplied in 48 hrs and saved £40.00 compared to the Karcher price. Excellent value and service.”

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“Easy to find the correct part and reasonably priced. All the bits I needed were included. Quick delivery too.”

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Septimus Spares is rated 4.8 based on 994 reviews