“Didn't checj price elsewhere but service in line was excellent the chat box popped up and I was given full assistance the delivery was also if note
All in all a very pleasant experience”
“following an issue trying to find the part you gave me the part number which I then ordered.
The part number was incorrect as the items do not fit, we are still trying to resolve the matter”
Good afternoon Jayne,
I am very sorry about the inconvenience & confusion caused with your order. We are expecting the correct part to arrive from Karcher on Tuesday and we will arrange for the collection of the incorrect item you have received.
It is a rare occurrence that a customer receives the wrong part following our experts advise so please do not let this experience tarnish your view of Septimus Spares. We will not let you down again, of that I am extremely certain.
Sincerley
-Joe
“Thought delivery would take three to five days, but arrived in two. Very pleased and both purchased items were exactly what I ordered. Pump working beautifully now. Thanks”
“Good website to enable location of the exact Karcher spares I was looking for and at a reasonable price when compared to other sites. Very efficient service.”
“So happy to have found the part for my Karcher Carpet Shampooer, after all the appliance was pretty expensive, so pleased to still be able to use it.”
“Looking for a specific part for a Karcher Professional pressure washer that had suffered frost damage. Septimus Spares was about the only place I could find that provided full parts diagrams of the pressure washer in question which made finding the exact part a simple task. Most other places wanted to send an engineer out as the part was not a simple bit to get off and replace but I was quite capable of changing it myself. Ordering from there simple and easy to use website was hassle free. Very pleased, reasonably priced as well, have bookmarked for future use.”
