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Sensu Reviews

4.8 Rating 197 Reviews
97 %
of reviewers recommend Sensu
4.8
Based on 197 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Sensu 5 star review on 24th April 2019
Zayden
Sensu 5 star review on 17th January 2019
Anita
Sensu 5 star review on 18th August 2018
Nancy
Sensu 5 star review on 14th July 2018
Chinniel
Anonymous
Anonymous  // 01/01/2019
Having just finished my treatment with Sensu I am extremely happy, not only with the end result but with the whole process. From start to finish the team were efficient and friendly. My appointments were always on time, which was really important as I often visited before work or on my lunch break. At each appointment I was made to feel comfortable and given the information relevant to my treatment to ensure that I was always kept informed. I was really happy with my progress throughout, and when my original invisalign braces ran out there was no hesitation for them to order more as my teeth still had a little way to go. I couldn't be happier with the end result, by far the best money that I have spent. MY only small down point was that I didn't realise that I would be given the whitening to do at home, I thought that this would be done in an appointment. I am very grateful to the whole team at Sensu for their service throughout my treatment and would highly recommend them.
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Dear Taylor, thank you for your lovely review! We will take all of your comments on board. Thank you for being a fantastic patient :)
Have recommended Sensu to all my friends who have asked about my new brilliant smile! All the staff are lovely and so helpful. So happy I made the decision to get Invisalign through Sensu. Thankyou!
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Thank you for your lovely review and recommendations. We're so pleased to hear that you had such a positive experience :)
I was able to always reschedule my appointments when I was not able to attend. For each appointment I felt very comfortable with the staff as they made me feel welcomed and reassured. At the end of my results I was extremely satisfied with the major difference from before and after.
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Thank you very much for your kind feedback :)
Amazing service and care given by Dr Shah and the team, really happy with the results!! Thank you!
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We're so pleased, thank you :)
Best orthodontist practice! I have just finished my Invisalign treatment and can't thank Dr K. Shah and his team enough. The journey was slightly longer then expected but totally worth it, I can finally smile on pictures :) Very friendly and professional staff, excellent customer care and always happy to help and provide further clarifications. Want to praise Arthur for looking after me and be so attentive in each appointment, I am truly grateful and delighted with the end result!! I would definitely recommend Sensu to anyone looking for quality and value for money orthodontic service.
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Thank you for such a lovely review! It was a pleasure to have you as a patient :)
The service has been excellent. The only negative I have is the lack of evening appointments available when you’re due for your next visit. Appointment times were slightly unsociable for the journey I had to make to the practice. Very pleased with the outcome though! Thanks!
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Thank you, Ifran :) We appreciate your feedback and will take this on board.
Excellent service and even better team. My whole journey ran smoothly and easily. I was kept up to date throughout my journey and well informed about all the procedures. I would highly recommend this place! Also, it is very clean and well maintained which is a major plus. Very happy with my results :)
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Thank you, we're so pleased to hear that you had such a positive experience :)
Very friendly staff, accommodating, and helpful. Very happy with results :)
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Thanks, Kieran :)
Extremely friendly and professional service. Was always made to feel at ease and kept informed with every step of the process. Excellent results at the end of my treatment.
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Hi Rebecca, thanks so much for your lovely comments :)
Very thorough and clear process; made me feel at ease over any concerns that I had. I didn't feel pressured to take up the treatment after my initial consultation. The receptionists always ensured that I was given an appointment time that was suitable-tricky as I am a teacher! Very happy with the results of my teeth.
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Hi Rebecca, thanks so much for sharing your experience. It was a pleasure having you as a patient :)
You were punctual with appointments and offered me great customer service.
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Thanks so much for your kind feedback :)
Very polite staff who were always able to fit me in even though I could only do very specific dates and times
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Thank you, Darcey - we're glad we could accommodate you :)
Completely changed my smile! I hated the front 2 of my teeth and now I can smile in confidence. Thanks to the amazing staff for all their efforts! :)
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Hi Zaynab, thank you for your lovely feedback – so glad we could help :)
Understood exactly what I wanted done to my teeth. Great communication and excellent care given by all the staff in Sensu.
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Thank you, Jade – it's been a pleasure providing your treatment :)
It changed what I was unhappy about, and I'm glad I chose Sensu to deliver results.
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Thank you, Shukri :)
Sensu was amazing! The clinic is always well kept and welcoming. The staff and dentists are so lovely and friendly and always explained the procedures or treatments they were carrying out. I have never had so much confidence in my smile since finishing my journey with sensu. I no longer cover my mouth when I laugh and in every picture my smile is from ear to ear! I can't thank them enough!
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Thank you, Jannah! Your new smile is well deserved. It was a pleasure to provide your treatment :)
So quick and efficient. No trouble at all and that makes a big difference. No stress.
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Thanks, Alice :)
Feel much more confident to smile now. Especially happy with the way they shaped my teeth
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Thanks for your kind feedback, Nathan :)
I couldn't be happier with the results! Following some serious concerns with the health of my gums and teeth, I did some research and came across Sensu as a recommended practice. From my first consultation with Dr Vishal Shah to my most recent session with Dr Krupal Shah, I have received a professional service from the whole team. I have been with Sensu coming up to a year now, and every consultant I have worked with has taken great care of me and provided me with advice and guidance through each session. I was a little sceptical about getting Invisalign; however, they were the best choice for me regarding lifestyle - I was able to wear these discreet braces with confidence. I recommend this for anyone looking to get that perfect smile. It is worth the cost and team make it a natural process. Thank you team Sensu for helping me gain my confidence and for taking care of me. You have educated me on how to take care of my gums and teeth moving forward, and I will no longer dread going to the dentist.
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Dear Trupti, thank you so much for your kind words. We're very happy to hear that you had such a positive experience :)
Very efficient, professional and helpful staff. Everything thoroughly explained, so I knew what to do and when. At every stage I felt supported and well informed. Very happy with the result. I had discussed Briefly additional work on two teeth needed, would be grateful if doctor could call me to discuss prices and when this work could be done. My number is XXXXXXXXXXXX.
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Dear Sandra, thank you for your kind review. If someone hasn't been in touch already they will be very soon to discuss further treatment :)
Sensu is rated 4.8 based on 197 reviews