SEGBO Reviews

Name: SEGBO
Rating: 4.08

4.1 Rating 479 Reviews

77 %

of reviewers recommend SEGBO

Company Reviews

Metrics

4.1

Based on 479 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 234 4665

Email:

support@segbo.co.uk

Location:

United Kingdom

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and really helpful staff. My son is very happy with his birthday present. Thank you”

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Posted 3 years ago

“Amazing communication, definitely deserve a customer service award . My son absolutely loves his hover board and his little sister loves the go kart kit. Everyone happy all round !”

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Posted 3 years ago

“Really recommend segbo. Such good quality and great package for our son he’s so pleased with his purchase. Great communication we were really well informed.”

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Posted 3 years ago

“Delivered precisely on time according to date shown- think I ordered much later than previous reviewers and the site now informs you of the dispatch date. Brilliant quality hoverboards and amazing price with free hoverkart Included. Great fun and our kids love them! Would buy from again and have recommended to a friend.”

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Posted 3 years ago

“Excellent service delivery on time. Good prices. Early Xmas presents so not yet opened but I know the grandkids will have endless fun!”

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Posted 3 years ago

“Delivered with efficiency! Yet to trail them both as they are a Christmas present for the kids. But overall so far is A1 service”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“Order was delayed by 4 weeks. Not ideal but judge a company by how they deal with problems too. Offered a free drone, kept me updated on when the shipment will come in and delivered when they said they would (following the delay). COVID is affecting us all and folks are running businesses trying to make a living. My son loves his board and cart. Would recommend - just accept that we live in a strange times now where what was taken for granted (universal next day deliveries) sometime gets disrupted. Would buy from Segbo again.”

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Posted 3 years ago

“Good product at a good price and also with what is going on constant update would recommend all day long”

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Posted 3 years ago

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Posted 3 years ago

“Segbo went above and beyond from the moment I messaged them to get my daughter a board and kart. Customer service was amazing and cant thank the staff enough”

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Posted 3 years ago

“My 6 year old son absolutely loves it!!! He has so much fun on it & loves that u can play music through it”

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Posted 3 years ago

“Remay in customer services went out of his way to help speed up delivery in time for our son’s Birthday. Thank you so much! Fingers crossed it does arrive in time now.”

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Posted 3 years ago

“Our order arrived promptly and our son loves his hoverboard and the kart was a great bonus. The hoverboard is good quality and we have had no real issues with it. Getting the app to communicate with it hasn't been the easiest but we don't really use that aspect so isn't an issue for us. I would definitely recommend Segbo.”

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Posted 3 years ago

“Fast delivery grandson loves it was a good price from a name you can trust . have seen others that have been purchased online but not a patch on this. Would recommend I was more than happy”

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Posted 3 years ago

“Excellent segway and service from segbo quick service and quick response. Highly recommended.”

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Posted 3 years ago

“We bought one at Christmas for our 11 year old He loved it and we have all had a go, our 11 year old took tp it like a duck to water and has not looked back. The adults in the house have also had a lot of fun. Thoroughly recommend.”

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Posted 3 years ago

“I brought 2 at Christmas for my boys and brought the bundles with the go karts! delivered on time and have had great use since! These have been a blessing in lockdown as they've used them so much on the local field when we were allowed out for an hour a day! love them! definitely recommend the bundle packages too!”

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Posted 3 years ago

“Great product and very easy to attach the kart . Strong and sturdy and my grandson has had hours of fun with it already ! Friends have bought this as a result of seeing ours . Customer service was brilliant and helped with all my questions including a change of colour at the last min”

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Posted 3 years ago

“Great service arrived very quickly would highly recommend 😄”

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Posted 3 years ago

SEGBO is rated 4.1 based on 479 reviews