SEGBO Reviews

Name: SEGBO
Rating: 4.08

4.1 Rating 478 Reviews

77 %

of reviewers recommend SEGBO

Company Reviews

Metrics

4.1

Based on 478 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 76%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0333 234 4665

Email:

support@segbo.co.uk

Location:

United Kingdom

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product and delivered within the expected dates. Order updates and auto-tickets are a bit disjointed, but maybe temporary due to Covid”

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Posted 3 years ago

“I ordered a piece of equipment from SEGBO. When this item didn't arrive, when expected, I wrote an inquiring email. Response was instant explaining how the pandemic had slowed up all their orders. Kept me informed until unit arrived. A very professional outfit. Would highly recommend.”

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Posted 3 years ago

“Segbo were great, even in the current Covid situation they were friendly and helpful when answering all question! Supplied a great product which made for some happy children”

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Posted 3 years ago

“Delayed delivery by a month but kept reasonably informed by Segbo. Otherwise granddaughter delighted by receipt of birthday gift. Appreciate Covid problem affecting all aspects of life.”

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Posted 3 years ago

“Was very disappointed that the product arrived very late but due to the recent situation with COVID I understood!! When the product arrived I was very pleased with it!! My girls were overjoyed!! They have SO much fun every day and so far we’ve had no problems!”

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Posted 3 years ago

“We had a super long wait for the Segbo Hover board and Hover kart due to Covid-19. The team kept me updated and we are happy with the 2 we received. I’m not sure if we had a faulty batch of strapping to attach the hover karts to the board but they have broken on both of my twins karts within a week. I have emailed Segbo for support and hoping that they rectify this issue. The actual Hover boards are great!”

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Posted 3 years ago

“Even through the wait was long, I absoloutly love my hover board and it was a great purchase. It worked really well and I would highly recommend it.”

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Posted 3 years ago

“Amazing hoverboard and go kart attachment that my son loves. Great quality and really speedy! Only downside was delivery was really late and I was panicking it wasn’t going to come but the customer service I received was reassuring just didn’t realise it would take 3 weeks to come so make sure you buy it with plenty of time.”

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Posted 3 years ago

“Delivered in time and in good condition. Was enjoyed for a few months and then it went wrong. Used the simple return process and it was back and was returned. Unfortunately it has failed again just waiting them to re open the return process so i can send back.”

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Posted 3 years ago

“Web site was easy to use and make my purchase. My item was not dispatched on the agreed date and I had to ring for updates. Staff was very friendly when I rang. Item arrived and was a gift for Xmas no issues and my daughter loves it”

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Posted 3 years ago

“Great gadget that by boy loves, especially the go kart attachment. The go kart is of lesser quality with the front caster wheel developing a fault / common wobble which shakes the kart at anything over walking pace. Easy transaction with really quick delivery.”

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Posted 3 years ago

“Excellent Segway- son loves it...prompt delivery and quality product. Only issue is that Go cart is rubbing and taking the paint of the Segway in places...otherwise v happy 😃”

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Posted 4 years ago

“My daughter loved this product absolutely over the moon. Delivery a little delayed but wasn’t a problem as this was a Christmas present. There is a fault with the product but the customer service team have replied quickly and yes I have had to pay the return but at least they are willing to repair the product which up to now I am happy with”

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Posted 4 years ago

“Had a problem with the delivery to begin with as the one I ordered wasn’t in stock but they did offer a different one when I contacted them and they sent it the next day”

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Posted 4 years ago

“Service and delivery of my order was good with no delays.”

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Posted 4 years ago

“Happy with the product and the replacement parts”

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Posted 4 years ago

“We bought our two boys one each for Christmas, they absolutely love their segbo. The delivery was very quick they are quite an expensive purchase but I think that is reflected in the quality. We did have a problem with one of the go carts but the problem was quick and easily dealt with.”

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Posted 4 years ago

“Ordered an e-scooter, it's very fast and so was the delivery 🚚.. Having a lot of fun riding up and down on the scooter which arrived in good working order.”

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Posted 4 years ago

SEGBO is rated 4.1 based on 478 reviews