Scarf Room Reviews

Name: Scarf Room
Address: 37 Clifton St, Lytham St Annes
Rating: 4.88

4.9 Rating 5,892 Reviews

98 %

of reviewers recommend Scarf Room

4.9

Based on 5,892 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

Phone: 01253 468967

Email:

info@scarfroom.co.uk

Location:

37 Clifton St
Lytham St Annes
FY8 5ER

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Scarf Room 5 star review on 12th March 2024

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very short returns policy - particularly for Christmas gifts - 30 days is the norm, not 14.”

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Posted 3 months ago

“Sent as present! Returned for replacement so hopefully sorted your end”

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Posted 4 months ago

“You will not answer the phone. You are shopping my order to an incorrect address. I do not know why you have it stored like this- never ordered from you before. I do not live in Ashford. Please do not ship. I have sent 3 emails, all ignored.”

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Posted 6 months ago

“Order placed and paid for several days ago as a birthday present. BUT IT HAS NOT ARRIVED!!!”

Scarf Room 1 star review on 16th October 2023

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Posted 6 months ago

Hi Please note Royal Mail is showing your item as being delivered. We would be grateful if you would amend your review - the item was delivered within 48 hours of your order. I have posted photographic evidence on the review. Kind regards Scarf Room

Posted 6 months ago

“I have not yet received the pashmina I ordered so how can I review your service?”

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Posted 1 year ago

“I have been invited to write a review. If only they were as quick to deliver the scarf I ordered as them are to solicit reviews they may have received more than one star. If product ever arrives, I may amend the rating.”

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Posted 1 year ago

“NOT ARRIVED”

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Posted 1 year ago

“Still haven’t received the scarf so not that happy!”

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Posted 1 year ago

“The pashmina I ordered has not yet arrived”

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Posted 1 year ago

“Tried to cancel my order as it was needed before the weekend and it would not arrive in time due to the Royal Mail strikes. I was then told by someone called Christina in customer service that they would then ensure the order was shipped with Evri to ensure that it arrived in time, to which I then agreed to go ahead with the order…only for me to get an email from Royal Mail the next day to say they had received my parcel! 🤦🏻‍♀️ Needless to say I didn’t get the scarf in time”

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Posted 1 year ago

“Hi thanks for email, I am still waiting for my scarf!, can you please have it delivered as soon as possible. Thanks Ann Fletcher”

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Posted 1 year ago

“Sadly I ordered for next day delivery as I had a wedding to go too 2 days later. It was delivered whilst away, so sadly I didn’t even get to look at it but sent it back 😢”

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Posted 1 year ago

“This is the first time I have purchased from you. I was very disappointed in the quality. It was for a gift and I had to return it. There are no free returns or delivery which doesn’t encourage shoppers.”

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Posted 1 year ago

“I still haven’t received my parcel anc your asking for a review !!!”

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Posted 1 year ago

“It says cream but I received yellow”

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Posted 1 year ago

“Haven't received my scarf. I will be contacting scarf room as not good!”

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Posted 2 years ago

“I haven’t received my order yet!!”

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Posted 2 years ago

“I received goods that I did not order that came with the tracking code allocated to my pistachio green pashmina - I returned items to sender - you -with a letter! I have still not got the scarf I paid for and my 94 year old mother is without the gift she chose for her birthday in 2 days time. Not good enough - if it doesn’t appear for her birthday - I am going straight to Rogue Traders and see if they can sort it out for me !”

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Posted 2 years ago

“Placed an order sent an email to see when it will be delivered. Response back was order cancelled and money refunded ???”

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Posted 3 years ago

“I returned a scarf weeks ago for an exchange, I had emails confirming from the scarf room that I can exchange. I have not received the exchanged scarf and I cannot get in contact with anyone, I have called there is no answer, many emails with now no response! Unfortunately I have had a bad experience. No scarf and still been charged for it!! Terrible customer service. I had great communication via email when asking about the exchange and now I have had no contact from them since I sent the scarf back for exchange!”

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Posted 3 years ago

Scarf Room is rated 4.9 based on 5,892 reviews