Scarf Room Reviews

Name: Scarf Room
Address: 37 Clifton St, Lytham St Annes
Rating: 4.88

4.9 Rating 7,026 Reviews

98 %

of reviewers recommend Scarf Room

4.9

Based on 7,026 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

Phone: 01253 468967

Email:

info@scarfroom.co.uk

Location:

37 Clifton St
Lytham St Annes
FY8 5ER

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Scarf Room 5 star review on 24th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very pleased with my purchases! The colours matched my outfits and the quality was good. They were delivered on time!”

Helpful Report

Posted 7 years ago

Dear Sandra Thank you so much for your lovely feedback. It is always so encouraging to hear from happy customers! Love Scarf Room.

Posted 7 years ago

“There was no problem when the pashmina I ordered was not quite the colour I wanted. The lady on the phone was so helpful and arranged to send out a replacement, one which was very much cheaper than the original but turned out to be a softer colour. Thank you”

Helpful Report

Posted 7 years ago

Dear Veronica Thank you for such a lovely review. We always try to ensure that our customers are as happy as possible with their choice and as you were looking for a particular colour this product, although cheaper, was much more suitable. Our pleasure to have helped you. Kind regards Scarf Room

Posted 7 years ago

“Beautiful colour, soft and warm. Just perfect for this winter”

Helpful Report

Posted 7 years ago

Thank you for your review. Yes, they are a stylish way to keep warm in the colder months, aren't they? Kind regards Scarf Room

Posted 7 years ago

“The scarves are a little different from the shops and they have been good quality. They normally come beautifully wrapped but the last 4 I bought arrived in one bundle. A shame as that was part of the presentation for gifts. Just ordered some more, I hope this was a one off.”

Helpful Report

Posted 7 years ago

Thank you for your review. Yes, it was as we always do try to wrap up the scarves individually as far as possible. It is so encouraging to know that our customers love the way the products are presented. Kind regards Scarf Room

Posted 7 years ago

“It was fine. Colour as expected. Quality seems good.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to post a review. Kind regards Scarf Room.

Posted 7 years ago

“I have only given 4 stars because of the problems with trying to place initial order. Once the order was placed, the service was quick and smooth. The scarf purchased is beautiful and soft and much bigger than anticipated.”

Helpful Report

Posted 7 years ago

Dear Sally I am sorry to hear that you had problems trying to place the initial order. That is why we have a help line so that we are available to help customers if they are experiencing any problems. Our friendly team is available from Monday to Friday from 9am to 5pm. So pleased you loved your pashmina though and that it exceeded your expectations. Kind regards Scarf Room

Posted 7 years ago

“The scarves are very good quality and delivery is prompt.”

Helpful Report

Posted 7 years ago

Thank you so much! It is great to hear from happy customers. Kind regards Scarf Room.

Posted 7 years ago

“fringe quite short”

Helpful Report

Posted 7 years ago

Dear Patrea Thank you for your review. The cashmere pashminas have a very understated fringe. However, if you were looking for a pashmina with tassels then our Made in Italy classic pashminas are a lovely alternative. Kind regards Scarf Room.

Posted 7 years ago

“The scarf is fabulous and it arrived early would definitely recommend.”

Helpful Report

Posted 7 years ago

Thank you so much. As far as possible, we do aim to send out orders on the day that we receive them as we know how important it is for customers to receive their items quickly! Kind regards Scarf Room

Posted 7 years ago

“Lovely scarf, bought for my daughter in-laws birthday which is in December I am sure she will really like it”

Helpful Report

Posted 7 years ago

Thank you so much. I am sure your daughter-in-law will appreciate such a thoughtful gift. Kind regards Scarf Room.

Posted 7 years ago

“Beautiful pashmina and just the right colour. Looking forward to wearing it at a family wedding😊”

Helpful Report

Posted 7 years ago

Thank you so much. Have a lovely wedding! Kind regards Scarf Room.

Posted 7 years ago

“Excellent service. The wedding throw I ordered didn't match, but it wasn't a problem for them,they offered a colour match, they are so kind and patient, nothing is too much trouble to them. The quality of the throw is excellent.I highly recommend the Scarf Room”

Helpful Report

Posted 7 years ago

Dear Jennifer Thank you so much. It was our pleasure to help you. We appreciate that when customers are buying a pashmina online their first choice may not be quite the right shade and so we are happy to offer an exchange if need be. And, as you say, we also offer a complimentary colour match service for those who need help. Thank you again. Kind regards Scarf Room.

Posted 7 years ago

“This is the second Pashmina i have bought from the Scarf Room and i love it. The goods are excellent quality and the delivery very quick.I would highly recommend this company they are excellent and their goods are beautiful.”

Helpful Report

Posted 7 years ago

Dear Christine Thank you for taking the time to post a review - we really do appreciate it. It's good to know that our customers are happy with the quality of our products as our buyers spend time ensuring they are sourced from reputable suppliers. Thanks again and look forward to you shopping with us in the future. Love Scarf Room.

Posted 7 years ago

“Love the pashmina. Beautiful colour and quality, delivered on time. Thank you!”

Helpful Report

Posted 7 years ago

Our pleasure! Thank you for such a positive review. It's great to know that customers are happy with the products and service we provide! Love Scarf Room.

Posted 7 years ago

“Very quick and efficient and a good quality product. Thank you.”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to post a review! Kind regards Scarf Room.

Posted 7 years ago

“I am really pleased with my choice of scarf and after it has been admired by friends & family l have passed details of Scarf Rooms fantastic range on.”

Helpful Report

Posted 7 years ago

Dear Sheila Thank you for such a lovely review. It really is so good to know that our customers are recommending us to their friends and family. Kind regards Scarf Room.

Posted 7 years ago

“Excellent product in both designs and materials. delivered promptly and well wrapped with tissue paper instead of simply being shoved into a padded envelope. Certain materials will shed pile and should be washed before wearing. Only negative - many of my first choices were 'out of stock'.”

Helpful Report

Posted 7 years ago

Dear David Thank you so much for such a positive review. It's encouraging to hear from happy customers. Sorry that some of your first choices weren't in stock. We have had a fantastic response to our Black Friday discount (now on at 20% off site-wide) and so one or two items are temporarily out of stock. However, please do message our helpful customer services team at info@scarfroom.co.uk or call us on 01253 733870 as we may well be able to source these items for you. Look forward to hearing from you. Kind regards Scarf Room

Posted 7 years ago

“I bought a pashmina from yourselves last year and was so pleased with it I was back again this year. A little disappointed that the colour I particularly wanted wasn't in stock but love the one I have chosen. Good quality, service and delivery times. Thank you”

Helpful Report

Posted 7 years ago

Dear Maureen Thank you for your review. It's always good to know that customers are returning to purchase from our website. So sorry that the colour you wanted wasn't in stock. We have had a fantastic response to our Black Friday discount (now on at 20% off site-wide) and so one or two items are temporarily out of stock. However, please do message our helpful customer services team at info@scarfroom.co.uk or call us on 01253 733870 as we may well be able to source it for you. Look forward to hearing from you. Kind regards Scarf Room

Posted 7 years ago

“I was very disappointed in the way the £40 scarf was packaged. It came in a plastic envelope that was stuffed into my letter box. The scarf its self looks ok however I have been unable to remove it from its other plastic sleave as it is a Christmas gift and it already doesn't look very good and I done want to hand it over looking like I pulled from my own wardrope.”

Helpful Report

Posted 7 years ago

Dear Claire Thank you for your review. I am sorry that your scarf was stuffed into your letterbox. You will see from the majority of our reviews that we always take great care to wrap our scarves very carefully in tissue paper and then place them in a strong waterproof bag to keep them protected during their journey to the customer. They are pristine when they leave our office! There is also a section on our checkout page where customers can leave more specific delivery requests for when they are not in and would rather not have their items put through the letterbox. I would suggest that you also have a word with your local delivery office asking that post be put through your letterbox more carefully in future. I hope this helps. Please do let us know if we can help further. Kind regards Scarf Room

Posted 7 years ago

“Easy to order. Speedy response and delivery. Well packaged.”

Helpful Report

Posted 7 years ago

Dear Sharon Thank you so much! KInd regards Scarf Room

Posted 7 years ago

Scarf Room is rated 4.9 based on 7,026 reviews