Delta Services Reviews

Name: Delta Services
Address: 7 Caldbeck Road, Wirral, Brombourough
Rating: 4.79

4.8 Rating 3,686 Reviews

95 %

of reviewers recommend Delta Services

Company Reviews

Metrics

4.8

Based on 3,686 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Email:

sales@deltagb.com

Location:

7 Caldbeck Road, Wirral
Brombourough
CH62 3PL

Delta Services 5 star review on 27th April 2025

168

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High delivery charges -£10 in my case. It took 5 days for scaffolding direct to deliver. The order- scaffold planks to instal as shelves arrived dirty and wet. If looks like the company stores the boards outdoors, they were in a very poor state when delivered. The order wasn’t even properly wrapped. I’m still drying the boards and haven’t been able to instal them. Poor, poor service.”

Helpful Report

Posted 6 years ago

Hi Asha, Thank you for your feedback. We do not have our own vans and use couriers, therefore based on the weight and size of your order (22kg and 1.2m long), the £10 delivery is very reasonably priced compared to our competitors. Your order was placed on 02/10/18 and we despatched it on 04/10/18 (within our 2-3 day margin). This was delivered on 05/10/18 to your neighbour. These boards are rated for scaffold use, not for aesthetic use. If you give us a call when you place the order then we can make sure we pick the nicest looking ones available from our stock. Likewise, we can also increase any packaging as required. However, as it stands we were not aware that this was being used for anything other than for scaffolding. If there is anything further that we can do for you, please give us a call on 01516787997, or email us at sales@deltagb.com. Thanks Ben Delta Services

Posted 6 years ago

“Great service and I would use again however goods were delivered later than required but received excellent customer service from Michael.”

Helpful Report

Posted 6 years ago

Hi Karen We apologise for the late delivery of your goods, unfortunately we were let down by our courier on this occasion as they had misrouted one of your parcels. This is an extremely rare occurrence, so we hope that this has not ruined any opportunity for us to do business together in future. If there is anything else that we can do for you, please do give us a call on 01516787997 or email us at sales@deltagb.com. I have passed your comment on to Michael, who appreciates the feedback, as we all do. Thanks Ben

Posted 6 years ago

“Good”

Helpful Report

Posted 6 years ago

Hi Mohammed Thank you for your feedback, it is always appreciated. If there is anything that we can do to improve your experience please let us know on 01516787997, or on sales@deltagb.com. Thanks Ben

Posted 6 years ago

“Good service but the boards have a fair amount of black mould running through them. I bought them for an internal project so got new rather than reclaimed boards. I was expecting rough cut but not the mould staining. I wouldn't buy again and instead would purchase from somewhere I could see the quality of the product first, I think even reclaimed would have been less work to restore.”

Helpful Report

Posted 6 years ago

Hi Sara Apologies that you were unhappy with the boards. We do not have any record of you getting in contact with ourselves following the delivery, we would have been more than happy to replace these boards for you. Should you require anything else please call our team on 0151 678 7997 Thanks Delta

Posted 6 years ago

“Ordered late on a Monday evening and delivery arrived Wednesday afternoon so very pleased with that. Unfortunately the wrong size fence posts had been delivered but as they were sufficient for the job i needed them for,i didnt bother to exchange them.”

Helpful Report

Posted 6 years ago

“Same as last time deliveries take way to long”

Helpful Report

Posted 6 years ago

“The order came very quickly and efficiently, however, I emailed last week to enquire about a return and refund and still no one replied even though I’m sure the website said I should get a response in one business day. There is not a fault with them, they were just ordered incorrectly so I need to return them and have a refund. They are still in their original packaging. I have just sent a further email chasing this.”

Helpful Report

Posted 7 years ago

Hi Cath. I apologise that you have not heard back. I have just spoken with our customer services team who have now emailed you. They will also give you a call later on to arrange a refund. Thanks, Delta.

Posted 7 years ago

“Disappointed with quality, it's certainly not heavy duty and the eyelets on the edges are poor quality and come out of tarpaulin too easily.”

Helpful Report

Posted 7 years ago

Delta Services is rated 4.8 based on 3,686 reviews