SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,704 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service helped me in all the process”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Staff very helpful and the whole process relatively straightforward”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“The whole process is complicated and could be simplified quite easily. As a sole trader, I found that some of the information requested was not applicable to me but the questionnaire did not allow n/a as an answer therefore causing unnecessary paperwork. I need the accreditation for the company I carry out work for but I would not seek accreditation if it wasn't needed. Health and Safety is paramount to any small business but I do feel that consideration should be given to experienced Electricians when assessing their applications and treating sole traders/small businesses/companies in proportion to their overall activities.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. As part of awarding our UK-leading accreditation annually, our team of expert auditors need to ensure that all contractors have the relevant documentation in place to comply with health and safety legislation. Our audit team try to ensure that they make any outstanding documentations very clear, however if at any point you have any queries about how these requirements apply to your business then please do not hesitate to contact your auditor directly, who will be happy to support you.

Posted 5 years ago

“Professional accreditation service, great communication with friendly, polite & thorough staff!”

Helpful Report

Posted 5 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“The process was much more involved this time than previous years and with Covid it took longer to get accredited that usual as I was working from home. The help given was good but there were a few times that an email attachment was mentioned that I did not receive so I felt a bit out on my own. It was a bit of a case of 'that's not what we want, try again', not 'this is not right but here is what you can do to make it right'. In the I got an a good set of instructions on email that helped a lot.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation. Our audit team try to ensure that they make any outstanding documentations very clear, however if at any point you have any queries about how these requirements apply to your business then please do not hesitate to contact your auditor directly, who will be happy to support you.

Posted 5 years ago

“The assessment is thorough and in depth, but we have always had a helping hand when required, the staff at SafeContractor, either with the info gathering process to the final audit have also been 1st class.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that you had such a great experience with our team supporting you through to successfully achieving accreditation.

Posted 5 years ago

“My experience was good. There were a couple of times when I could not contact one of your colleagues. Once I made contact, I received all the assistance and support I required. We achieved the accreditation speedily.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation quickly.

Posted 5 years ago

“Staff from Alcumus were friendly and helpful throughout the complete process. The assigned auditor was extremely helpful and assisted where he could”

Helpful Report

Posted 5 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“Process is generally ok but I think more notice for renewing needs to be given.”

Helpful Report

Posted 5 years ago

Thank you for your review, and congratulations on your SafeContractor accreditation. Our standard audit time taken from all documents being submitted is 4 weeks for an auditor to complete your h&s assessment. To make the process faster next year, we recommend updating your documents throughout the year via our online portal, ready for when the questionnaire can be submitted 30 days before expiry. If you have any further queries about how this works then please don't hesitate to get in touch with our team directly.

Posted 5 years ago

“Very helpful and good advice given”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Examiners are courteous and helpful and the questionnaire was realistic to our business.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process realistic to your business and our team helpful and courteous. Congratulations on your accreditation!

Posted 5 years ago

“Although gaining accreditation seemed a difficult task, the SafeContractors team were very helpful and offered guidance throughout, thank you for your assistance.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“very helpful staff”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“All very straight forwrd”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“SafeContractor are very helpful and provide an excellent service in the best interest of everyone.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation and give you a great service.

Posted 5 years ago

“I thought the assistant I got via the auditor was excellent Very helpful and understood what we were discussing.”

Helpful Report

Posted 5 years ago

Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.

Posted 5 years ago

“Brilliant service , very helpful & efficient”

Helpful Report

Posted 5 years ago

We're so pleased that you've had such a positive experience gaining your accreditation. Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“Used the fast turn around service - very impressed and very slick process. All SC’s should go through this process as it demonstrates that they take Health & Safety seriously and are safe to be around.”

Helpful Report

Posted 5 years ago

We're so pleased that you've had such a positive experience gaining your accreditation with our express service. Thank you for leaving us a review and congratulations on your accreditation!

Posted 5 years ago

“Easy to use site and staff efficient”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased that you found the process straight-forward. Congratulations on your accreditation!

Posted 5 years ago

“Thank you for all of your help”

Helpful Report

Posted 5 years ago

Thank you for the review and congratulations on your accreditation!

Posted 5 years ago

SafeContractor is rated 4.3 based on 2,704 reviews