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SafeContractor Reviews

4.3 Rating 2,756 Reviews
81 %
of reviewers recommend SafeContractor
4.3
Based on 2,756 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 52%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
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7
Anonymous
Anonymous  // 01/01/2019
quick, efficient, helpful
Helpful Report
Posted 6 years ago
Thank you for leaving us a review and congratulations on your accreditation!
Posted 6 years ago
Very thorough process and plenty of help when we asked for it
Helpful Report
Posted 6 years ago
Thank you for your feedback! Pleased that our team were able to support you through to successfully achieving accreditation.
Posted 6 years ago
Good support provided, although there was disagreement over the content required for the company's HS&E policy
Helpful Report
Posted 6 years ago
Thank you for your review and congratulations on achieving accreditation! We're pleased that our team were able to support you throughout the process and to explain what documents are required for the audit to be passed and accreditation to be awarded. Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. To make the process easier next year, we recommend updating your documents throughout the year via our online portal so that when the questionnaire is released 30 days before expiry you can re-submit your up to date documents quickly. Our team are available via email and telephone to provide any assistance you need throughout the process.
Posted 6 years ago
Helpful Independent HSSE Accreditation, swift to respond.
Helpful Report
Posted 6 years ago
Thank you for your review. We're pleased that our team were able to support you through to successfully achieving accreditation!
Posted 6 years ago
the process for updating /renewing our certificate was fairly straight forward and not as complicated
Helpful Report
Posted 6 years ago
Congratulations on your accreditation and thank you for your feedback!
Posted 6 years ago
At first we found it difficult at the Audit stage but buying into your assistance option was a good decision
Helpful Report
Posted 6 years ago
Thank you for your review - we're pleased that our Assisted Package was able to meet your needs for support throughout the process. Congratulations on successfully achieving accreditation!
Posted 6 years ago
Not Good, the people are polite and considerate but what they are asked to do by the company is both bureaucratic and needlessly pedantic. This is not good for customer relations
Helpful Report
Posted 6 years ago
Thank you for your review, and congratulations on your SafeContractor accreditation. Clients choose to work with us because we enable them to have greater visibility of the health and safety compliance of their supply chain. Our system ensures that all contractors they work with have the relevant documentation in place to comply with health and safety legislation. When completing the audit process, if you require any assistance our team are available via email and telephone and happy to support you.
Posted 6 years ago
Pretty straight forward as i use my CHAS SSIP to avoid most of the duplications. My ony gripe is the associated cost applied this year however when i called and mentioned my CHAS accreditation i was then applied a reduced cost saving us £182.00!
Helpful Report
Posted 6 years ago
Thank you for your feedback and congratulations on your accreditation. I have noted your SSIP accreditation on our system. To ensure that your discounted price is applied, at renewal please ensure that your CHAS accreditation is still active and request a 'SSIP - Deem to Satisfy' route to SafeContractor accreditation.
Posted 6 years ago
Much easier process this year. Auditors kept me up to date with how our application was going.
Helpful Report
Posted 6 years ago
Thank you for your feedback - pleased that our team were able to support you through to successfully achieving accreditation!
Posted 6 years ago
paying for the premium service is good value as this seems to speed the accreditation process
Helpful Report
Posted 6 years ago
Thank you for your feedback - pleased that our premium service was beneficial to you and that our team were able to support you through to successfully achieving accreditation!
Posted 6 years ago
Pretty good Not to sure if the pre audit is required before it goes to audit proper, feels like an unnecessary extra step
Helpful Report
Posted 6 years ago
Thank you for your review and congratulations on your accreditation! Our pre-audit process was introduced to reduce the time that the full audit takes and to ensure that the initial information submitted it correct prior to sending through to the audit team. If you need any assistance with the audit process or documentation at any point then our team are always on hand to help.
Posted 6 years ago
Thorough review.
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Posted 6 years ago
Thank you for your feedback and congratulations on your accreditation!
Posted 6 years ago
Quite helpful throughout the process. Thank you.
Helpful Report
Posted 6 years ago
Thank you for your feedback - we're pleased that our team were on hand to support you through to a successful accreditation!
Posted 6 years ago
Easy to deal with as all can be managed remotely/online.
Helpful Report
Posted 6 years ago
Congratulations on your accreditation and thank you for your feedback!
Posted 6 years ago
Overall everyone I had contact with was very helpful
Helpful Report
Posted 6 years ago
Thank you for your feedback, we're pleased that our team were available to help you. Congratulations on your accreditation!
Posted 6 years ago
As always the staff at SafeContractor were excellent and easy to work with. Our application was dealt with in a timely manner which hasn't been the case in previous years. It seems the process has become more streamlined and seems much easier to complete to application. Many thanks to all the staff involved.
Helpful Report
Posted 6 years ago
Thank you for your feedback, and we're thrilled that you've noticed a measurable improvement in our service levels, which we are always working toward improving. Congratulations on your accreditation!
Posted 6 years ago
The process is fairly straight forward and customer service is very helpful.
Helpful Report
Posted 6 years ago
Thank you for your review, we're pleased that our team were on hand to support you through to a successful accreditation!
Posted 6 years ago
were kept informed of progress throughout
Helpful Report
Posted 6 years ago
Thank you for your feedback and congratulations on your accreditation!
Posted 6 years ago
very professional and helpful
Helpful Report
Posted 6 years ago
Thank you for your feedback - pleased that our team were able support you through to a successful accreditation!
Posted 6 years ago
Very helpful, conversed by email mostly. Knew what was being asked for, if I had a query, very quick to respond
Helpful Report
Posted 6 years ago
Thank you for your review and congratulations on your accreditation!
Posted 6 years ago
SafeContractor is rated 4.3 based on 2,756 reviews