SafeContractor Reviews

Name: SafeContractor
Address: Axys House Heol Crochendy, Nantgarw, Cardiff, Wales
Rating: 4.27

4.3 Rating 2,756 Reviews

81 %

of reviewers recommend SafeContractor

Company Reviews

Metrics

4.3

Based on 2,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The standards are very high this time around, but the help given was top draw. Although some of the information required seemed quite complex for a small company such as ours it was made clear and concise by the auditor and was quickly dealt with.”

Helpful Report

Posted 2 years ago

Good Afternoon A&J House Building Contractors Ltd T/A A&J Housebuilders, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We're pleased to hear that while the standards were challenging this time, our assistance and support were of top quality. We understand that some of the required information might have seemed complex, especially for smaller companies like yours but we're glad that our auditor was able to provide clear and concise guidance, which were actioned and quickly resolved. In addition to gaining your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Simple, well explained and good communication”

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Posted 2 years ago

Good Afternoon Tawi UK Ltd, Thank you very much for taking time to leave a review and Congratulations on gaining your accreditation! It's great to know that our process was simple and well-explained, and that our communication met your expectations. Providing clear and effective communication is one of our goals, and we're glad it made your experience with us a positive one. In addition to gaining your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Safe Contractor application is easy to use and if you do have any issues the staff help you through the issues till the end of the process.”

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Posted 2 years ago

Good Afternoon NCI Services Ltd, Thank you for your wonderful review and Congratulations on gaining your accreditation! We're thrilled to hear that you found our SafeContractor Portal easy to use. Our team takes pride in providing excellent customer support, and we're glad to have been able to assist you through any challenges you encountered during the process. In addition to gaining your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Everything was easy, had to use the online chat and the operator was extremely helpful”

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Posted 2 years ago

Good Afternoon Primero Contracts Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We're delighted to hear that your experience with us was smooth and hassle-free! Our goal is to make everything as easy as possible for our customers. It's great to know that our online chat support was there to assist you effectively. In addition to gaining your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Process is a little slow but that’s expected as Im a 1 man operation so have to sort things out after I finish for the day”

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Posted 2 years ago

Good Afternoon Planned Access Maintenance, Firstly, Congratulations on gaining your accreditation! Secondly, we wanted to thank you for taking the time to share your feedback with us. We understand that as a one-person operation, your time is valuable and often limited. We appreciate you taking the time to work with us for you to gain the accreditation once more. In addition to gaining your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Perfect partners for contractors show their professionalism and commitment to rhealth and safety”

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Posted 2 years ago

Good Afternoon A J Bartlett Garden Services, We sincerely appreciate your feedback! Firstly, Congratulations on gaining your accreditation! Secondly, It's fantastic to know that our partnership with contractors has demonstrated professionalism and a strong commitment to health and safety. Safety is a top priority for us, and we are dedicated to maintaining a high standard of professionalism in all aspects of our collaboration. In addition to gaining your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Great service. Very helpful.”

Helpful Report

Posted 2 years ago

Good Afternoon , Thank you so much for your kind words and Congratulations on gaining your accreditation! We're thrilled to hear that you had a positive experience with our service and found our team to be helpful. Providing excellent service and assistance is our top priority, and we're glad that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Best Wishes, Rhys

Posted 2 years ago

“Excellent - the team are great! Massive shout out to Jodie Rosewell - what a member of staff! Credit to the organisation”

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Posted 2 years ago

Good Afternoon Aztec Communications Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! It's fantastic to hear that you've had such a positive experience with the team and specifically with Jodie Rosewell, I will be sure to pass your feedback on to her managers. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“I think the actual questionnaire should be clearer - sometimes it doesn't not ocver what needs to be submitted and also allow for multiple document upload. I also think having ISO accreditations should significantly reduce the H&S questions, as these are covered under the ISO audits. We only complete the Safecontractor process for a few customers, it is a lot of requests just for a desktop audit.”

Helpful Report

Posted 2 years ago

Good Afternoon Mobile & Separation Equipment Ltd t/a MSE Hiller, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! I am sorry to hear that in this instance you felt our service fell short of your expectations in regard to the questionnaire being clearer and document upload. Our questionnaire should allow for multiple documents to be uploaded onto a particular question, however time occur when you are trying to upload a file and the system does not let you. The reason for this could be the file type/size as we only allow for certain file types/size on the questionnaire. There is a way to reduce the amount of questions that you have, this is through a process called "deem to satisfy". This process means that you can use any SSIP provider's certificate in order to gain another. Looking on the SSIP portal your current ISO is not broadcasted onto the SSIP portal so we would not be able to use this certificate for the deemed to satisfy process. The feedback you have given will be passed onto the relevant teams to review. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“I found the process quite straightforward. The team at Safecontractor have been really helpful (as usual)”

Helpful Report

Posted 2 years ago

Good Afternoon Promosol Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and correspondence that you had during your renewal. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“The process in the past has been quite lengthy due to the delay in auditors looking into the application. I'm happy to say the process was simple and quick this year”

Helpful Report

Posted 2 years ago

Good Afternoon Safety and Health Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process and turn around that you had during your renewal. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“It was a deem to satisfy verification so the time scales for accreditation should not be the same as a normal verification - otherwise what is the point of the organisation you consistently promote SSIP?”

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Posted 2 years ago

Good Afternoon Ellis Electrical Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! In terms of our timeframes they are always measured on the package you take out with us, not based upon the type of questionnaire you complete. The advantage of competing a deem to satisfy questionnaire is that it shortens the question set, as particular questions have already been answered within your full accreditation. Also, you can also obtain certain discounts with certain providers - please use this link to view the discounts offered - https://ssip.org.uk/ssip-deem-to-satisfy-chart/ In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“Great service from everyone I dealt with. Good communication and kept up to date at all stages of accreditation.”

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Posted 2 years ago

Good morning Complete Coachwork Solutions Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the experience and communication you had with us throughout the journey to gaining your accreditation. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Please don't lie, my feedback means nothing to Safe Contractor.”

Helpful Report

Posted 2 years ago

Good morning, thank you for taking the time to leave a review. Congratulations on becoming accredited! I am sorry to hear that you are so unhappy with our product, however I can assure you that we take on all feedback seriously and all comments left are read and responded to. I am more than happy to arrange a call with one of our team who might be able to discuss this with you further. You can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Kind Regards Charlotte

Posted 2 years ago

“Excellent service from the begginng we are happy to become a safe contractor”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a review! Congratulations on gaining your accreditation! We are so pleased you were happy with the support you were given to gain accreditation! We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Quick and efficient response to my query and easy instructions on how to proceed to fulfill requirements”

Helpful Report

Posted 2 years ago

Hi Marlow 2016 Limited t/a WCS Services Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the support and overall experience you had while going through the process to gain accreditation this year. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“On the whole, the process was straightforward. The only issue we experienced was being asked repeatedly for information already supplied. This delayed the process and took valuable time.”

Helpful Report

Posted 2 years ago

Good morning Solar Sun and Air Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with process and that you found it was simple and straightforward to gain the accreditation. We will certainly pass your feedback on in regards to the information being requested. In the meantime, Please feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Always very professional and thorough”

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Posted 2 years ago

Hi Allclean Office & Windows Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the process to gain accreditation this year. We will certainly pass your feedback on. Feel free to take advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Charlotte

Posted 2 years ago

“Our experience was very positive”

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Posted 2 years ago

Good Morning Spanclad Construction Limited, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased to know that you had a positive experience while working with us this year, we hope to continue this in the future. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

“They were very helpful and thorough.”

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Posted 2 years ago

Good Morning MLI Controls Ltd, Thank you very much for taking time to leave a review. Congratulations on gaining your accreditation! We are so pleased you were happy with the way that we conducted our process. In addition to your accreditation you can take also advantage of some great member benefits, they can be found here - https://www.safecontractor.com/benefits/ Best Wishes, Rhys

Posted 2 years ago

SafeContractor is rated 4.3 based on 2,756 reviews