Run and Become Reviews

Name: Run and Become
Address: 3 Colonnade Walk, 123 Buckingham Palace Road, Victoria, London, London
Rating: 4.88

4.9 Rating 3,541 Reviews

98 %

of reviewers recommend Run and Become

4.9

Based on 3,541 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email

Run and Become 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rathika was so helpful with my order - checking my address and then ensuring that you had the stock for an exchange. It was lovely to deal with a person who was available on the phone, rather than a bot and automated system. My running shoes were sent out quickly and arrived on time. All good!”

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Posted 9 months ago

“Very prompt delivery and great customer service.”

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Posted 9 months ago

“Large selection of bigger sizes and widths ,all top brands stocked, delivery was very quick”

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Posted 9 months ago

“Excellent service. Great product.Really quick delivery.thankyou Run and become”

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Posted 9 months ago

“My order was delivered on time. Rathika was very helpful in getting my order sent. She contcted me both by phone and email to make sure my post code was correct because I forgot one of the numbers when filling out the online form. Really great customer service and will order from them again.”

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Posted 9 months ago

“Orders were delivered promptly and refunds given quickly. Excellent customer service.”

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Posted 9 months ago

“I live independently run running stores! This one is excellent and they have great customer service and a top notch loyalty program! Five stars”

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Posted 9 months ago

“Run and Become are always a trusted go to. Love the compression socks, perfect, comfy, and stabilising.”

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Posted 9 months ago

“Excellent!”

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Posted 10 months ago

“Good range of running kit, good service and plenty of helpful advice on the website.”

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Posted 10 months ago

“Great service as always.”

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Posted 10 months ago

“Good service, no probs at all.”

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Posted 10 months ago

“Good price fine do deal with.”

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Posted 10 months ago

“I come to your shop every year for my trainers! I won’t go anywhere else, as you are such a helpful group, and running outside is an absolutely fabulous. I also rate the 28 day trial as there’s nothing worse than doing your first few runs and finding out that they’re not right for you! I always look forwards to visiting your store and I’ve had many different types of trainers which have all been 100% right for me. This year my trainers where posted as I wanted a specific colour and they phoned me one on arrival to the shop, then delivery to my door the next day! I’m currently very happy with my new purchase of the Hylo Athletic trainers and have already started my marathon training for next year! Thankyou Run and Become”

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Posted 10 months ago

“Excellent service time after time. My 'go to' shop for running shoes. Thank you”

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Posted 10 months ago

“Delivery was quick. Thank you.”

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Posted 10 months ago

“Excellent - arrived in less than 24 hours”

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Posted 10 months ago

“Quick delivery at a good price”

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Posted 10 months ago

“The ladies in the shop were so helpful. I really enjoyed the experience of picking up then exchanging my new Hoka shoes. Thank you”

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Posted 11 months ago

“very freidnly and efficient service”

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Posted 11 months ago

Run and Become is rated 4.9 based on 3,541 reviews