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Ruka Hair Reviews

4.4 Rating 290 Reviews
84 %
of reviewers recommend Ruka Hair
4.4
Based on 290 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
6 - 12 Hours
Read Ruka Hair Reviews
Ruka Hair 5 star review on 8th November 2024
Paula
Ruka Hair 5 star review on 6th October 2024
Anonymous
Ruka Hair 5 star review on 6th October 2024
Anonymous
Ruka Hair 5 star review on 6th October 2024
Anonymous
Ruka Hair 5 star review on 6th October 2024
Anonymous
Ruka Hair 5 star review on 6th October 2024
Anonymous
Ruka Hair 5 star review on 6th October 2024
Anonymous
173
Anonymous
Anonymous  // 01/01/2019
The wig is well made! The hair was very soft and smelt really good so v happy :) Would definitely buy again!
Helpful Report
Posted 3 years ago
Hair came quickly and it was full, only needed 2 packs and I have a big head.
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Posted 3 years ago
Still working on my hair! I love the versatility.
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Posted 3 years ago
Fast delievery. Beautiful quality hair
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Posted 3 years ago
Look no further! This hair is what they said, believe the hype! It blenders perfect with my 4b,c hair. So much that the beautician over 30 years was amazed, and got lost a few times while sewing in my tracks doing braidless method. Customer service is professional, courteous AND they left a personalized thank you note with my package. I purchased FourAyy. I've blown out and strengthened this hair and reverted back with ease. Thank you, Ruka and team, yall the bomb and more! KeepRising! This will be my choice for any hair purchases goingforward.šŸ¹šŸ™šŸ½šŸ’œ
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Posted 3 years ago
Excellent for taming hair that has a mind of its own. Great to have a hair perfume that is a delight to use.
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Posted 3 years ago
I love this company. A huge upgrade in terms of my customer experience compared to every other African hair merchant I have dealt with. I'm delighted to see that they are run by people who use the products themselves, and - a huge plus - they are UK based; we've waited so long for this. Thank you Ruka and keep on doing what you're doing.
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Posted 3 years ago
I have been waiting for a company to fully match my curl pattern. I am a 3C and I am so thankful that I ordered from you. I am truly a fan now. Also thank you for making the combs in the ponytail much better than the crappy ponytails we buy at the store. Your product is truly elite. I order the coils on coils drawstring ponytail in 20"
Ruka Hair 5 star review on 4th June 2022
Helpful Report
Posted 3 years ago
Love these, they keep the texture pattern well and can hold a curl! They get a bit thinner towards the ends so if you want to cut them got for a longer length, if not, and you want them to look more natural, get the length you want. They are amazing quality and a perfect match texture wise! X
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Posted 3 years ago
I received the wrong item, and because I needed it for a wedding I had to use it. But it was definitely not the corks crew. It was more coiled and Afro like. I still love the ponytail and good quality!!! But a little disappointed that it wasn’t what was expected…..****UPDATE, a representative reached out and sent me a similar ponytail. They were attentive and kind enough to ensure I was happy. Anxiously waiting for my next purchase!
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Posted 3 years ago
Good delivery, cute packaging
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Posted 3 years ago
Before I bought silk press pony I had quite a few synthetic ones that would always get so tangled or I’d constantly have to be brushing and washing so often so decided to invest in a Ruka one and it’s 100% been worth it. It looks amazing, feels amazing and I got so many compliments on it, as well as it being able to keep tidy and put in easily I couldn’t recommend it enough!
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Posted 3 years ago
Brilliant customer service - hair arrived within 48 hrs from date of order! Excellent quality and hair looks so natural. Just love it and would highly recommend!
Ruka Hair 5 star review on 25th May 2022
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Posted 3 years ago
Best purchase ever. Can't stop wearing her, would 100% repurchase.
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Posted 3 years ago
Bought my products in the Westfield pop-up and the staff were friendly and helpful, even towards the end of the day! The products themselves are such good quality for the price- can't wait to buy more Ruka products!
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Posted 3 years ago
The staff at Westfield were very professional, friendly with great people skills.
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Posted 3 years ago
I love this pony tail. The hair is soft and great quality. I’m super happy with my purchase.
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Posted 3 years ago
Loved the quality of the hair, the hair smelt great also.
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Posted 3 years ago
Very good customer service can’t wait to see the other products from this unit the hair perfume was lovely .
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Posted 3 years ago
Amazing hair matches very well with Afro hair types and having tried other ponytails my only issue is that I didn’t find this one first because I bought two ponytails from a different company and I think the drawstring to tighten the ponytail around your hair on Rukas products is really good for Afro/Caribbean hair 😊
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Posted 3 years ago
Ruka Hair is rated 4.4 based on 290 reviews