Ruka Hair Reviews

Name: Ruka Hair
Address: RUKA HAIR, 203/213 Mare St, Studios, RUKA HAIR, 203/213 Mare St, Studios, Louisiana
Rating: 4.41

4.4 Rating 290 Reviews

84 %

of reviewers recommend Ruka Hair

4.4

Based on 290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours

Ruka Hair 5 star review on 8th November 2024

Paula

Ruka Hair 5 star review on 6th October 2024

Anonymous

173

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was amazed by the customer service and how timely I got a response from the team when I had a query. My order came in a timely manner with a handwritten note which I really appreciated as it just added that extra special personalised finish.”

Helpful Report

Posted 3 years ago

“I didn't realise I needed these products! The smell - amazing! The consistency - easy to work with. The amount you get - loads! The innovation - abundance!”

Helpful Report

Posted 3 years ago

“As always, Ruka delivers!! I absolutely adore the brand and the team are just so responsive and community-centred.”

Helpful Report

Posted 3 years ago

“I received my clip ins literally the very next day after ordering, it was such a pleasant surprise, I opened the box to find a beautiful hand written note to myself and a leaflet explaining the hair texture I ordered and another showing other products available with RukaHair. The hair itself is so so soft, it doesn’t shed when you comb/brush it and it smells good, also a lot more hair came than what I was expecting, I was able to plait quite a lot of my hair and leave a small amount of hair out at the front and it still gave me a full looking style, the hair matches my natural hair extremely well, the texture of the clip ins are very similar to my hair texture a few days after being straightened out which is perfect for me as I try to avoid the amount of times I straighten my hair, the texture of the clip ins when straightened matches my straightened hair perfectly also. Overall I’d 10000% buy from RukaHair again, and I’ve already been throwing out recommendations to my friends and family as I’ve never been so in love with hair ever! (For reference I have 4b curly/coily hair texture and a medium/average sized head).”

Ruka Hair 5 star review on 8th August 2022

Helpful Report

Posted 3 years ago

“Love the hair, came very quickly and it’s and full.”

Helpful Report

Posted 3 years ago

“I love my hair, it came right on my birthday- thank you for posting it (lovely touch). I love the marketing e-mails they are personable. I love everything about Ruka, keep up the good work and the quality of the hair is great. I want to say don't change anything yet but I know there is always room for improvement. I love it!!!”

Helpful Report

Posted 3 years ago

“Speedy delivery. Lovely packaging. Beautiful values.”

Helpful Report

Posted 3 years ago

“Excellent service, delivery was quick. Hair did not disappoint.”

Helpful Report

Posted 3 years ago

“Excellent! Very competitive prices, delivery with time stated and tbr product was amazing.”

Helpful Report

Posted 3 years ago

“The hair is fantastic quality however the spray bottle doesn't work. Can I have another one please Many thanks.”

Helpful Report

Posted 3 years ago

“Communication is great, got immediate response on my enquiries. I am not able to comment on the product as I haven't used it yet. I would love to see non human hair wigs and hair for braids.”

Helpful Report

Posted 3 years ago

“I love my ponytail! Shipping was quick and it was well packaged. The hair is very full and high quality. I got the 18inch think ponytail and it not only matches my hair texture but it is a good length. The hair is virgin hair and hasn't been dyed so it looked more like colour 2 however when I emailed about this I got sent a lot of information about how I could dye the hair safely and with pictures of others who had done it too so that made me feel way more comfortable before I tried it myself. All in all, it has been a positive experience and I would recommend shopping at Ruka.”

Helpful Report

Posted 3 years ago

“Took a while for items to come back in stock, but it was well worth the wait.”

Helpful Report

Posted 3 years ago

“Very Happy with this purchase Hair is very good quality and will definitely will be purchasing again.”

Helpful Report

Posted 3 years ago

“Lovely service. Lovely hand written note accompanied with the order.”

Helpful Report

Posted 3 years ago

“Will be wearing the ponytail for my wedding, but gosh I didn't expect what I got. A lovely silk storage bag, love the branding and even the notes that came with it. Website is a pleasure, customer service is a pleasure as is actually receiving the item! Hair does shed a little bit, but I only intend to use it for the big day.”

Helpful Report

Posted 3 years ago

“I emailed the team about prioritising my order as I needed desperately for an event and they very kindly escalated it for me. Out of the packet the hair is so soft and full which is great. Usually I’d go to Aliexpress or another cheap site and buy bad quality bundles which would last a couple months if lucky. I definitely see these bundles being a great investment and can’t wait to install. If I can update my review after wearing I will do so.”

Ruka Hair 5 star review on 28th July 2022

Helpful Report

Posted 3 years ago

“Products AMAZING Delivery Time AMAZING Everything AMAZING”

Helpful Report

Posted 3 years ago

“Great products, great customer service. lovely to receive high quality products where it's clear the company cares about its customers. I would deffo recommend.”

Helpful Report

Posted 3 years ago

“Fantastic product, delivery was fast as well. .”

Helpful Report

Posted 3 years ago

Ruka Hair is rated 4.4 based on 290 reviews