Ruby UK Reviews

Name: Ruby UK
Address: Ruby UK LTD, Burdon Lane, Highampton, Beaworthy, Devon
Rating: 4.73

4.7 Rating 1,299 Reviews

93 %

of reviewers recommend Ruby UK

4.7

Based on 1,299 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

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Ruby UK 5 star review on 20th September 2026

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been looking for a large planter for ages and I've finally found one, in this trough for my shady side return. I can't wait to fill it with ferns and hosta's. Thanks Ruby UK for creating the perfect planter. Definitely going to invest in the other sizes.”

Ruby UK 5 star review on 26th February 2021

Helpful Report

Posted 5 years ago

“Excellent service. Products were exactly as described and precisely what I wanted. Delivery was as planned and on time. Prices were very competitive as well.”

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Posted 5 years ago

“Ordered shiplap timber in various lengths for a workshop project on a Thursday and it was delivered on the Saturday. The delivery driver was great he unloaded the van by himself in order to observe social distancing which was really appreciated. The timber appears to be of good quality although I have not yet had a chance to unpack the bundles. I am already plannung a further project and would certainly order from them again.”

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Posted 5 years ago

“Very easy to deal and very professional. Fast delivery and the product is 1st class top quality. Very pleased!”

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Posted 5 years ago

“Excellent product and price. Delivered promptly, some of the wood was wrong and they sorted out a new delivery ASAP and gave me some extra. Fantastic customer service, highly recommend.”

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Posted 5 years ago

“excellent quality, impressive customer service really pleased with the planters”

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Posted 5 years ago

“Great quality and super fast delivery! Thankyou so much.”

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Posted 5 years ago

“This company is great, great service and good delivery, fast replies and good phone line”

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Posted 5 years ago

“First class product and service. Would highly recommend this company.”

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Posted 5 years ago

“Quick delivery, great prices, great quality.”

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Posted 5 years ago

“Very pleased both with the products - in our case, planters - and with the associated service.”

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Posted 5 years ago

“Tip top in every respect.”

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Posted 5 years ago

“Excellent delivery service of a quality product. Recommended.”

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Posted 5 years ago

“Good website, easy to order, quick delivery”

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Posted 5 years ago

“obviously you didn't receive my message of gratitude ...however excellent product delivered well within 24 hrs by DX - thankfully not Royal Mail in these times.....As a new customer its important to get things of to a good start.... I believe i spoke to James (new boy - started monday) didnt know everything ... but didnt need to.. just asked a colleague ...Sorted.”

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Posted 5 years ago

“Delivered a good quality product with no issues, excellent.”

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Posted 5 years ago

“Good quality wood and a good service to reflect the premium price.”

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Posted 5 years ago

“Thanks for the great service. The gates are exactly what we needed Good looking and excellent quality. Ian. West Sussex”

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Posted 5 years ago

“Excellent quality and delivery was earlier than stated. These gates are very heavy!!”

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Posted 5 years ago

“Only place I could find that had what I needed. Ordering was easy, good communication, swift delivery and the driver was brilliant at helping bring it all through and distancing and everything.”

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Posted 5 years ago

Ruby UK is rated 4.7 based on 1,299 reviews