Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,054 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service and great quality product”

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Posted 5 years ago

“Good phone help, even on trivia. Quick dispatch.”

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Posted 5 years ago

“Excellent service, very fast great stock levels.”

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Posted 5 years ago

“Castors doing a great job thanks but one of them arrived with a bent screw. Luckily my 82 year old husband was able to straighten it could be used”

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Posted 5 years ago

“First class service, excellent quality products. Highly recommend.”

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Posted 5 years ago

“Well made and does the job”

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Posted 5 years ago

“Excellent rubber castors, delivered in good time and at a good price”

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Posted 5 years ago

“Very pleased with the wheels it makes such a difference from the solid wheels I would recommend you to someone else thank you”

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Posted 5 years ago

“Very pleased with product. The only negative was you could not find my order at time of collection which took an additional 5 minutes”

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Posted 5 years ago

“Very good product very swift delivery. Completely happy with my purchase. Thank you”

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Posted 5 years ago

“Great selection and very helpful measuring guides. Fast and efficient service. Very pleased with my purchase.”

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Posted 5 years ago

“Excellent product - easy to access and prompt delivery”

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Posted 5 years ago

“Item never received Charged over £60 for postage BEWARE”

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Posted 5 years ago

Hi Josephine, Sorry to hear of the issues caused with your order. To clarify and reiterate, the reason why your order never arrived is because you didn't provide your correct address details when placing your order online. So the courier returned the items to our warehouse (cost of goods has been refunded to you). Many Thanks

Posted 5 years ago

“Very easy website, ordered with no problems. Castors came when advised, very good quality.”

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Posted 5 years ago

“I was so pleased by the customer service I experienced. A very helpful sales person found exactly what I needed despite my bumbling description over the phone and directed me to the website where I could view and order the casters I required. They arrived within 24 hours and even the after sales care with invoices etc was efficient as courteous. It’s great to know such good companies that will go the extra mile even for small purchases like mine still exist. I don’t often bother with writing reviews, but in this case I would like to recommend this company with the highest of praises. Thank you.”

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Posted 5 years ago

“The online description of the castors was very accurate, the delivery fast and efficient of a small neat package and the castors are of excellent quality and surprisingly inexpensive. I will have no hesitation in recommending ROSS Castors to my friends.”

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Posted 5 years ago

“Brilliant advice over the phone on a very small order. With new wheel and grips, the wheelbarrow is as good as new”

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Posted 5 years ago

“Came very quickly and the castors were just as wanted”

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Posted 5 years ago

“Excellent quality and price and exactly what I wanted on a heavy oak kitchen cupboard. Good price and fast delivery.”

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Posted 5 years ago

“Super-quick delivery and an excellent product - just what we were looking for.”

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Posted 5 years ago

Ross Handling Ltd is rated 4.8 based on 10,054 reviews