Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,054 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,054 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have no complaints about the service provided by Ross Castors. It has been very good. However unfortunately the same cannot be said about DPD the carriers who for the second time within a week have lost my parcel. In the latest instance it contains the 2x8mm Starlock Washers.”

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Posted 5 years ago

“Excellent product. Does what it says on the tin”

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Posted 5 years ago

“The brass castors I ordered are of great quality and expertly crafted , I bought them for an old wooden box that I am renovating , and they look splendid , as well as moving freely . Extremely Impressed”

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Posted 5 years ago

“excellent service, item was initially out of stock, but good communication kept me updated on the order.”

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Posted 5 years ago

“Very pleased with the look of the casters on my Victorian drop end sofa which had been missing its casters for decades. It would have been helpful if the three tiny screws required per caster had been provided.”

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Posted 5 years ago

“Efficient service.”

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Posted 5 years ago

“Excellent advice, excellent prompt service and excellent product. Thank you.”

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Posted 5 years ago

“Fab service-thanks”

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Posted 5 years ago

“Very easy website to use, prompt delivery.”

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Posted 5 years ago

“The nightmare continues! 1st. the sack truck wheels I ordered were not suitable for hub length — my fault. Then it looked like I had paid twice for them(£43.90 and £45.70) It now looks like only the 45.70 has been deducted by bank. I then ordered 2 x tyres with inner tubes an d paid for these. They arrived yesterday but no lnner tubes.Spoke to Shane. Should’ve on their way. Then today I was notified of re-credit to my bank account for £38.50! It should of course be for £45.70 ( I think you may have missed the £6 carriage plus vat).Perhaps you could check me and put this right. Apart from this sad tale staff at Ross are unfailingly courteous and helpful”

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Posted 5 years ago

“Quick service and item arrived well packaged.”

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Posted 5 years ago

“Great choice of casters, easy to navigate website and quick delivery. Would definitely use Ross Casters again when the need arises.”

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Posted 5 years ago

“Excellent website easy to navigate, delivery time superb. Extremely satisfied with brass castor cups”

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Posted 5 years ago

“Hi, Ordered 4 lockable castors for my movable kitchen island. A great product, does exactly what I wanted, they look great and work perfectly. They also arrived sooner that I was expecting, great service. Andy Wright.”

Ross Handling Ltd 5 star review on 10th December 2020

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Posted 5 years ago

“Goods arrived well packed and as ordered. Would recommend to others.”

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Posted 5 years ago

“Turned up quickly and as described”

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Posted 5 years ago

“perfect and exactly as described, very good quality, would highly recommend”

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Posted 5 years ago

“Fabulous.”

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Posted 5 years ago

“Very disappointed on delivery to discovery that the 20mm bore was in fact 20 gauge the outsde diameter of the pipe. I have in my long engieering experience never come accross the bore being the outside diameter of a tube can you supply an example. I have returned the useless tube, delivered to Ross Handling Ltd 03-12-2020 at opostage cost of £3.10 and areturn journey of more than 2 miles to the p.o. To date the refund has not been made. If neccessary I will be use PayPal to resolve.”

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Posted 5 years ago

“They arrived quickly & look beautiful & of good quality.I look forward to installing them at the weekend. Very pleased.Can't remember who did delivery.”

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Posted 5 years ago

Ross Handling Ltd is rated 4.8 based on 10,054 reviews