Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,126 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,126 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I refurbished a table a few years ago and always had the intention to fit brass castors at some stage . Came across this site identified the style that would suit ordered they were delivered as promised, fitted and have enhanced the table as I had hoped . Therefore have no hesitation to recommend.”

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Posted 7 years ago

“Excellent service. Arrived on time specified. Very pleased with my purchase. Thank you Ross Castors.”

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Posted 7 years ago

“Website very clear with lots of helpful info and good range of products. Items arrived very quickly. Good prices”

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Posted 7 years ago

“bought set of casters rated for office chair and they didn't last long. So we bought another set rated 75kg office chair, they lasted less than first ones! Rubbish quality. So we bought flat feet instead but they didn't have a long enough bolt (which is not Ross fault) so may give up and just buy a new chair!”

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Posted 7 years ago

“Excellent service. I would have rated very good were it not for the delivery cost. Your website initially indicated that the delivery would be about £4.50.when I went to checkout it tyrned out to be over £16 delivery.. i appreciate that you benefit from a contract with a single carrier but the delivery charge was totally disproportional to the small item I purchased. You appear however to be the sole supplier. Not a very fair deal!”

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Posted 7 years ago

“Quality product, and prompt delivery. Would buy again”

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Posted 7 years ago

“Excellent product and service.. Easy to order on line. Quick delivery. Good acknowledgement and delivery information. Very happy customer.”

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Posted 7 years ago

“Very efficient service”

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Posted 7 years ago

“Great service, delivery, and product was exactly what I needed. I placed my order on Saturday, on Sunday realised that I had ordered the wrong item, and emailed them, although I knew that they were closed. At 8. 30 on Monday I rang to sort things out, only to find that they had already dealt with the issue. Fantastic, and also very friendly. Well done.”

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Posted 7 years ago

“Product seems fine. Delivery charge supposed to be 2 day express was very expensive only for it to be delayed at the “hub” . Disappointed with that.”

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Posted 7 years ago

“Easy to order. Kept up todate and delivered when stated. Early days but look good at the moment”

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Posted 7 years ago

“Good quality products & good service.”

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Posted 7 years ago

“Could have purchased a lot cheaper but the quality of the wheels and there service were so good, I won't hesitate to use this company again”

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Posted 7 years ago

“Arrived promptly, really pleased with them just perfect for the chair I am upholstering.”

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Posted 7 years ago

“My enquiry about suitable castors was answered very promptly and knowledgeably and my castors were sent out on the day I ordered them so, all in all, I had a very good experience with ROSS Castors and would recommend them to anyone. They are doing an excellent job of making my embroidery stand mobile.”

Ross Handling Ltd 5 star review on 5th March 2019

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Posted 7 years ago

“Ordering fairly simple on web site and fast service. However the house number and street name failed to appear on the delivery documentation even though this was inputed onto the required field on the web site. DPS needed to make two delivery attempts due to the error.”

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Posted 7 years ago

“Couldn't find what I was looking for elsewhere but got excellent advice over the phone from these guys and the right bit of kit turned up on my doorstep the following day. Would recommend.”

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Posted 7 years ago

“Good range to choose from and quick delivery.”

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Posted 7 years ago

“Good communication and good quick service”

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Posted 7 years ago

“Goods delivered after only a few days, exactly as described. Excellent service.”

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Posted 7 years ago

Ross Handling Ltd is rated 4.8 based on 10,126 reviews