Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,048 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,048 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Ross Handling Ltd:

TRUSTED SUPPLIER & DISTRIBUTOR OF
CASTORS & WHEELS / PLASTIC COMPONENTS
/ HAND WHEELS & HAND GRIPS / CONNECT A TUBE PRODUCTS

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality bras castors delivered quickly. Very happy indeed with the service.”

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Posted 4 years ago

“Great quality arrived next day they look fab😄”

Ross Handling Ltd 5 star review on 19th January 2022

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Posted 4 years ago

“I am a first-time customer o Ross Castors, but will certainly return. I ordered the wrong item but immediately realised my error. Through online chat, my error was immediately rectified, the correct cheaper item despatched, and the overpayment reimbursed. A very efficient and reliable service.”

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Posted 4 years ago

“Excellent quality and very quick delivery, thank you.”

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Posted 4 years ago

“Delighted.. ordered new brass castors for my dining table and they are great.. prompt delivery. very happy”

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Posted 4 years ago

“Scaffold castors - bought 4 castors for a tower scaffold. They were sent and received very quick and were exactly what I wanted. Excellent service 5 stars and highly recommend the company”

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Posted 4 years ago

“Prompt, professional service”

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Posted 4 years ago

“I bought a set of five castors for an office chair. When the package arrived there were only 3 castors enclosed. I sent a message and photos to Ross asking them to send the rest of the order. After a few days, I emailed them again as I had heard nothing. This time I got a reply very quickly and the castors arrived the next day.”

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Posted 4 years ago

“Very pleased with my steel reinforced tube connectors which are very sturdy and good value-delivery was prompt too.Will definitely use this company again.”

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Posted 4 years ago

“Very satisfied. Was easy to find the correct product online and it arrived quickly and without any damage.”

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Posted 4 years ago

“Excellent service and product”

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Posted 4 years ago

“Fantastic company to deal with efficient and very quick delivery”

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Posted 4 years ago

“3 out of 5 due to the 22mm square feet being too shallow at approx 5mm. This would wear down within a couple of years, needs to be thicker”

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Posted 4 years ago

“Description of castors on website was accurate . Order delivered on time and very happy with quality”

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Posted 4 years ago

“Super product and cheap for what it was, I will be keeping the details of this company for future purchases. Brilliant service and extremely fast couriering. Very impressed.”

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Posted 4 years ago

“Product delivered on time. Perfect foe what I needed. Competitive price.”

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Posted 4 years ago

“Great castors for my fancy sofa. Good quality, fitted fine. Good value”

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Posted 4 years ago

“Goods arrived on time and well packed.”

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Posted 4 years ago

“I needed a new set of wheels for a lift table, as the tyres had failed. I found what I was looking for on the Ross website and ordered them, and was amazed when they arrived the very next day!”

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Posted 4 years ago

“I wanted to get some low-profile wheels for my partner's Flexispot standing desk. Ross had them in a plethora of options, including the rubberised ones for hard floors. The maximum weight limit is listed, dimensions accurate, and the whole description is detailed - it makes choosing the right ones a breeze. They were delivered on time and appropriately packed.”

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Posted 4 years ago

Ross Handling Ltd is rated 4.8 based on 10,048 reviews