Ross Handling Ltd Reviews

Name: Ross Handling Ltd
Address: 1, Tuxford Road, Leicester, Leicester, Leicestershire
Rating: 4.77

4.8 Rating 10,099 Reviews

98 %

of reviewers recommend Ross Handling Ltd

4.8

Based on 10,099 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About Ross Handling Ltd:

At Ross Handling, our priority is helping you find the perfect solutions for your material handling needs. Whether you're searching for the ideal castors, wheels, or any other product in our extensive range, our team is here to assist you every step of the way. We believe in making your shopping experience as seamless as possible, with expert advice just a click and phone call away. Let us help you get the job done efficiently and effectively!

Visit Website

Phone:

0116 2764987

Email:

customerservices@rosshandling.co.uk

Location:

1, Tuxford Road, Leicester,
Leicester
Leicestershire
LE4 9TZ

Ross Handling Ltd 5 star review on 16th May 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent advice and service and the wheel perfectly fits my wheelbarrow”

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Posted 4 years ago

“Excellent service and speedy delivery”

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Posted 4 years ago

“Broke a twin wheel castor on a trolley but, not knowing if it was a M8 or M10 fitting I ordered both. They arrived within days and the M10 fitted perfectly. A small order and a small price but the service was first class.”

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Posted 4 years ago

“Wrong item sent caused me problems.”

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Posted 4 years ago

“Quick delivery and what I needed. Thank you.”

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Posted 4 years ago

“Excellent service. Very helpful with my enquiry and quick delivery”

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Posted 4 years ago

“Order number 100138454 placed Fri 6 August expecting delivery by Tue 10 August. Called Ross Castors on Wed 11 August, spoke to "Tim" who said order had not been processed on time and arranged for despatch on Thur 12 August for delivery on Fri 13 August, and offered 10% discount. Goods did not arrive, spoke to Ross Fitzpatrick on Mon 16 August, who described problems with FedEx and arranged a second shipment. After pushing FedEx into a proper investigation both shipments eventually arrived on Thur 19 August. So 3 stars for not processing the order on time but 5 stars for offering second shipment.”

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Posted 4 years ago

“Value for money, great quality, prompt delivery.”

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Posted 4 years ago

“Easy to use web site . Service in terms of availability and delivery excellent. Product quality very good although a little expensive, but not enough to put me off ordering.”

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Posted 4 years ago

“Reasonably priced, good communication. Will definitely use again.”

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Posted 4 years ago

“The required replacement wheelbarrow wheel was out of stock for some time - as it was with other suppliers - but once available an order was placed. The wheel arrived promptly, well packed and undamaged. I was kept well informed of progress and delivery. Easily fitted. No problems. The perfect transaction. Thank you.”

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Posted 4 years ago

“I ordered some boat trolley wheels online, but shortly after ordering I got a call to say they were out of stock, but the lady on the other helped be to sort out alternatives. Fast delivery and very please overall.”

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Posted 4 years ago

“Good price - quick delivery”

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Posted 4 years ago

“There was some mix up with the order, part web and part telephone. The ability with how a company reacts and solves this is what matters, and they were excellent. Quick, polite and efficient. Products good quality too”

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Posted 4 years ago

“quality products at reasonable prices and easy to navigate website”

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Posted 4 years ago

“It took a few days until shipping, no problem at all. The castors we ordered came a bit dirty and the color was described different. Also the threads are cheap made. Not a big thing, too. But: The invoice we got had a different price then the price which was charged from our companies credit card. This is a problem for our bookkeeping. Especially as the customer support is not answering our request since 5 days. This is not very satisfying. I would not really recommend buying here, but let's see what (and especially when) Natasha from their support teams does to solve the invoice problem.”

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Posted 4 years ago

“Brilliant service....thank you”

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Posted 4 years ago

“Excellent product and fast delivery”

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Posted 4 years ago

“Brilliant service. Very efficient. Amazingly fast delivery. Securely and safely packaged and delivered by reputable company. Thank you. Would not hesitate using ROSS Castors again and would highly recomend.”

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Posted 4 years ago

“Excellent service. I got exactly what I expected. I’m delighted with the result.”

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Posted 4 years ago

Ross Handling Ltd is rated 4.8 based on 10,099 reviews