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Room to Grow Reviews

4.3 Rating 2,443 Reviews
82 %
of reviewers recommend Room to Grow
4.3
Based on 2,443 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Room to Grow Reviews
Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

Room to Grow 5 star review on 14th December 2024
Sophie G
Room to Grow 1 star review on 18th September 2024
Abbie
Room to Grow 1 star review on 18th September 2024
Abbie
Room to Grow 1 star review on 18th September 2024
Abbie
Room to Grow 5 star review on 13th December 2021
Judith R
Room to Grow 5 star review on 13th December 2021
Judith R
Room to Grow 5 star review on 13th December 2021
Judith R
23
Anonymous
Anonymous  // 01/01/2019
Very quick delivery, well organised. Well pleased I paid for 'installation' as it took two men used to constructing the bed more than 45 minutes to do it. An hour altogether with bringing it in, constructing and clearing out all packaging. Very pleasant and amenable guys too, a credit to the company
Helpful Report
Posted 10 years ago
The mid sleeper bed is lovely. It took a few hours to put together but there were no problems. It does need two people to put it together. My granddaughter absolutely loves it.
Helpful Report
Posted 6 years ago
Thank you for reviewing our services and your new Frankie White Midsleeper. We are over the moon to hear that your granddaugher is thrilled with her new bed and that you have given us a 5-star rating. Best Wishes, Clare
Posted 4 years ago
I placed my order over the phone and received excellent and quick customer service. Delivery of the bed and mattresses was quick too, I ordered Friday and it arrived on the Tuesday. The items were well packaged. I did feel a little sorry for the delivery man doing it on his own as you could tell the items were quite heavy but he was very pleasant and put them where I wanted them.
Helpful Report
Posted 9 years ago
Thank you so much for leaving a review for RTG. We really appreciate hearing about your experience with Room to Grow and your feedback on your new Solitaire White Midsleeper with Navy & Red Tent. We're delighted to hear that your boys love this bed and it is perfect to hear that they have made a little den underneath. We're sure they will have hours of fun with their new bed. Thanks again.
Posted 4 years ago
Good choice of beds and delivery was at time stated.
Helpful Report
Posted 10 years ago
Excellent
Helpful Report
Posted 9 years ago
Thank you for leaving a review for RTG and for advising us of the excellent service you received.  Please do come back and visit us again.  Best Wishes, RTG
Posted 4 years ago
My order went through without a hitch! It arrived on time and the service was very good. They even price matched an item for me.
Helpful Report
Posted 7 years ago
Thank you for reviewing our services.  We appreciate your comments and highest service rating and we were more than happy to help with your order.  Best Wishes, RTG.
Posted 4 years ago
I though the service was great. It was easy to order, arrange an delivery date and the courier was friendly and helpful.
Helpful Report
Posted 8 years ago
Thank you for taking the time to leave a review for RTG and telling us about your experience. We are delighted you rated our services so highly.  Best Wishes, RTG.
Posted 4 years ago
Very good - called with a query about the product and it was quickly answered.
Helpful Report
Posted 8 years ago
Thank you for taking the time to share your experience with us and for leaving such a valued review.  Best Wishes, RTG
Posted 4 years ago
Good quality stuff and great staff very helpful
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Posted 10 years ago
I ordered wrong size mattress protector and they phoned to check this with me, delivery was arranged quickly and came at time stated. No problems
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Posted 9 years ago
Thank you for leaving a review. The polyurethane layer which makes it 100% waterproof and acts as an anti-allergy barrier is almost undetectable. We appreciate your comments and will pass these on to the manufacturer.
Posted 4 years ago
Room to Grow has been so easy, they confirmed my order, let me rearrange my delivery to a time that suited me and gave me advise on how to put it together when they arrived.
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Posted 6 years ago
Thank you very much for your fabulous review. We love hearing about your positive experience with our service team and how much your child loves their new Nordic Playhouse Bed. We hope they enjoy this lovely bed for the foreseeable future. Best Wishes Jennah
Posted 4 years ago
Very easy company to order from, excellent communications throughout and excellent prices.
Helpful Report
Posted 8 years ago
We love to hear about happy experiences so thank you for your kind words and for sharing your review. Best Wishes, RTG.
Posted 4 years ago
Great communication and customer service. Personal, polite & prompt.
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Posted 10 years ago
Thank you for taking the time to leave a review for RTG. It is great to hear your positive comments about our service and your new Naturela Single Bed - it is certainly very popular. Thanks again.
Posted 4 years ago
My son loves his new bed. Was delivered quickly and the delivery guys carried it through to the required room. very happy.
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Posted 8 years ago
We love to hear about happy experiences so thank you for sharing your review.  We are thrilled to hear that your son loves his new Urban 1 High Sleeper.  Best Wishes, RTG.
Posted 4 years ago
I purchased a bed and mattress from RTG earlier this year. Befote sending them someone noticed that I'd accidentally purchased the wrong sized mattress and phoned me to correct this error. On arrival it turned out that one of the boxes had been labelled wrong and was the wrong colour. On contacting RTG they had another one sent out the next day and the incorrect one collected. Can't fault them for customer service and my daughter loves her bed!
Helpful Report
Posted 6 years ago
Thank you very much for your wonderful review. It's great to hear you received a 5* level of service from our customer service team and they helped you with your order. We are sorry to hear of your delivery not going to plan but it's always good to hear that we fixed it efficiently. We hope your daughter loves her new Solitaire White Midsleeper with Bookcase and Chest for the foreseeable future. Best Wishes RTG
Posted 4 years ago
The beds arrived on time and look lovely. My children think the mattresses are very comfortable.. Very pleased.
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Posted 9 years ago
Thank you for taking the time to leave a review for RTG and tell us about your experience. We are delighted you rated our services so highly.  The Stompa Superior Sprung mattress are designed for children and we're delighted to hear that your children are finding these very comfortable. Best Wishes, RTG.
Posted 4 years ago
Price matched my bed and were very helpful
Helpful Report
Posted 8 years ago
Thank you for leaving a review.  We always aim to price match where we can and it is great to hear that your found our services helpful.  Best Wishes, RTG.
Posted 4 years ago
This was not an actual purchase but obtained through a voucher Room To Grow gave me following a delivery problem with the original order of bunk beds. They dealt with this problem politely and efficiently. Mistakes can happen, it's how they are dealt with that mark businesses out in my opinion and Room To Grow were excellent in this.
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Posted 5 years ago
Thank you for taking the time to leave us an excellent review and for being so understanding. Mistakes can indeed happen and we try our absolute best to help customers when these unfortunate things happen. We hope you enjoy your voucher purchase!1
Posted 4 years ago
Speedy and efficient
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Posted 9 years ago
Thank you for leaving a review for RTG.  It is wonderful to hear from you and we hope you come back and see us again soon.  Best Wishes, RTG.
Posted 4 years ago
Brilliant bunk beds and didn?t take as long to put up as thought.
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Posted 7 years ago
Thank you for your highly star rated review. It's wonderful to hear your happy with the Solitaire Bunk Bed and they didn't take too long to build. We appreciate you taking the time out to leave us a response and hope the bed is perfect for years to come. Best Wishes Room to Grow.
Posted 4 years ago
Room to Grow is rated 4.3 based on 2,443 reviews