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Room to Grow Reviews

4.3 Rating 2,443 Reviews
82 %
of reviewers recommend Room to Grow
4.3
Based on 2,443 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 75%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Room to Grow Reviews
Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

Room to Grow 5 star review on 14th December 2024
Sophie G
Room to Grow 1 star review on 18th September 2024
Abbie
Room to Grow 1 star review on 18th September 2024
Abbie
Room to Grow 1 star review on 18th September 2024
Abbie
Room to Grow 5 star review on 13th December 2021
Judith R
Room to Grow 5 star review on 13th December 2021
Judith R
Room to Grow 5 star review on 13th December 2021
Judith R
23
Anonymous
Anonymous  // 01/01/2019
Excellent communication and service. They told me when they were delivering the bunk beds, and did exactly that without any fuss- perfect.
Helpful Report
Posted 8 years ago
Thank you for rating our services so highly.  It is wonderful to receive your comments and I will be sure to share your feedback with the entire team.  Best Wishes, RTG.
Posted 4 years ago
There was a problem with the product when it was delievered (broken part). A new part was sent straight away.
Helpful Report
Posted 10 years ago
Thank you for your valuable review. It is really great to hear that you received your replacement part very quickly. We will pass on your comments to be manufacturer with regards to the assembly instructions and we are delighted to hear that your daughters love their new Solitaire White Bunk Bed. Thanks again.
Posted 4 years ago
Good service, I had an issue with a part of the bed, they were quick to look into it and ordered me another part. Im just waiting for the part to arrive and all will be good.
Helpful Report
Posted 10 years ago
Thank you for taking the time to leave a review for RTG. Your replacement part is on order and should be arriving with you shortly. Thanks again.
Posted 4 years ago
Easy to order, delivery prompt & given 12+ hours notice of delivery slot. Bed as described, easy to assemble. Looks great.
Helpful Report
Posted 8 years ago
Thank you for taking the time to leave a review for RTG and telling us about your experience. We are delighted you rated our services so highly.  Best Wishes, RTG.
Posted 4 years ago
See below
Helpful Report
Posted 10 years ago
Thank you for taking the time to leave a review for RTG. We appreciate your feedback on the Urban Highsleeper as this helps us to review our product offering. We will pass on your feedback to the manufacturer. Thanks again.
Posted 4 years ago
We had an excellent experience from Room to Grow, from the point of ordering, which was pretty straightforward via the website. I ordered on a Thursday evening and the delivery service phoned me on the following Monday (a bank holiday!) to ask if they could deliver the next day within a timeslot! So they exceeded their stated delivery times of 3-7 working days! Another call on the Tuesday gave us a 20 minute warning of their arrival. Friendly and prompt delivery.
Helpful Report
Posted 6 years ago
Thank you so much for your leaving us such a lovely review. We are delighted to hear all about your experience and we are over the moon to hear that your daughter loves her new Jubilee Midsleeper Combination. Best Wishes, RTG.
Posted 4 years ago
The company were very professional from the ordering of the product to the delivery and instillation of it
Helpful Report
Posted 9 years ago
Thank you for your review. We are happy to hear that you are satisfied with the service that you have received from RTG and that your grandchildren love their new Tam Tam Beech Bunk Bed. Thanks again.
Posted 4 years ago
Very pleased with the service, friendly and helpful. Delivery man great.
Helpful Report
Posted 10 years ago
I had no need to speak to them, but everything was easy and beds arrived on time when they said they would. Happy customer....
Helpful Report
Posted 6 years ago
Thank you for your wonderful 5* review regarding the Jubilee Bunk bed in Grey with Trundle. It's lovely to hear of how happy you are with our service and everything with your delivery went very smooth. We hope your children love their new bed. Best Wishes Jennah
Posted 4 years ago
Excellent sturdy bed and a super comfy mattress all at a great price. Also very fast delivery and would most definatly reccomend to friends
Helpful Report
Posted 7 years ago
Thank you for reviewing our services and your new Solitaire White Midsleeper.  It is super to hear about your experience with us and we are delighted to hear that you will recommend us.  Best Wishes, RTG.
Posted 4 years ago
Fantastic service. Really impressed. Delivery driver was brilliant and got the package to me a day earlier than expected. Would definitely recommend.
Helpful Report
Posted 9 years ago
We love to receive reviews like this so thank you very much for taking the time to share your experience with RTG. Delighted that your children love their new Barcelona Bunk Bed. Please do tell your family and friends about us and we hope you come back and see us again in the future.
Posted 4 years ago
Great service and regular email / text updates on the progress of our order and delivery. Would highly recommend.
Helpful Report
Posted 10 years ago
Thank you very much for sharing your experience with RTG. I will be sure to share your feedback with the entire team. It's great to hear that our customers appreciate the products and services that we offer.
Posted 4 years ago
Quick to respond to emails. Good customer service overall.
Helpful Report
Posted 5 years ago
We really appreciate you taking time to leave a review and we are delighted you were happy with the service you received. Kind regards, Anne
Posted 4 years ago
Very good service.
Helpful Report
Posted 7 years ago
Thank you for your great feedback and comments, it's really appreciated.  Best Wishes, RTG.
Posted 4 years ago
Excellent customer service when I requested a price match and product supplied on price match. Very helpful representative. No initial contact made re delivery time slot, so I was not in when they turned up for first attempt. When delivery actually arranged, no warning call made, just turned up, but thankfully all worked out in the end. Haven't opened boxes yet so hopefully product is pristine.
Helpful Report
Posted 9 years ago
Thank you for leaving a review for RTG and for rating our services so highly. We always aim to price match where we can and we were delighted to help you with your order. We are sorry for the inconvenience caused with your delivery.  Our customer's should receive a pre-call to book in delivery and we will pass this on to the delivery team.  Best Wishes, RTG.
Posted 4 years ago
Ordered Stompa bunk beds. Great beds. Very good quality. Delivery within days. They called to arrange delivery. Excellent
Helpful Report
Posted 7 years ago
Thank you for sharing your experience with us. Your review means a lot and we value your comments and 5-star rating.  Best Wishes, RTG
Posted 4 years ago
Excellent company. Some of the screws with the bed were faulty so I had to request a replacement. They were dispatched immediately and arrived the next day - amazing service. Would definitely recommend them to anyone wishing to buy good quality bedroom furniture for their children.
Helpful Report
Posted 10 years ago
Thank you very much for leaving a positive review for RTG. It?s always encouraging when customers acknowledge the good work of our team. It is also wonderful to hear that your son loves his new Solitaire Ultimate Study High Sleeper and has clearly inspired him to do lots of 'work' at his new desk. Please tell your family and friends about RTG and please do come back to see us again.
Posted 4 years ago
Can't praise your service highly enough.
Helpful Report
Posted 10 years ago
Thank you for your valuable review. It?s really appreciated when customers acknowledge the good work of our team and it's also lovely to hear how much your daughter loves her new Thuka Trendy 29 Highsleeper. We look forward to hearing from you again in the future. Thanks again.
Posted 4 years ago
We wanted the bed earlier as we were going away. Supplier was very accommodating. Excellent service.
Helpful Report
Posted 9 years ago
Thank you for leaving a review for RTG.  We are really pleased to hear that you've had a great experience with us.  Best Wishes, RTG.
Posted 4 years ago
Goods came quickly and as described.
Helpful Report
Posted 7 years ago
Thank you for your fantastic review. It's great to hear your goods came quickly and as described. We hope your child enjoys their bed also. Best wishes Room To Grow
Posted 4 years ago
Room to Grow is rated 4.3 based on 2,443 reviews