Rooflights & Skylights Reviews

Name: Rooflights & Skylights
Address: Unit 205 Basepoint Business Centre, Camberley, Surrey
Rating: 4.84

4.8 Rating 569 Reviews

97 %

of reviewers recommend Rooflights & Skylights

Company Reviews

Metrics

Info

4.8

Based on 569 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rooflights & Skylights:

The Rooflights & Skylights website is the online store for The National Domelight Company who are specialist suppliers of domelights, rooflights, skylights and smoke vents. We are happy to supply to roofing contractors and builders, developers of commercial and residential property and to private homeowners.

Our family-run business has been successfully trading for over 40 years and our UK-based sales team has years of rooflight and skylight knowledge between them. With this knowledge and experience, you can be sure that we will offer the best advice and guidance to help you choose the right rooflight for you.

Visit Website

Phone:

01276450626

Email:

info@rooflights-skylights.co.uk

Location:

Unit 205 Basepoint Business Centre,
Camberley
Surrey
GU15 3HL

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Rooflights & Skylights 5 star review on 6th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never used this firm before but glad we did.good quality roof lights and competitive pricing and no postage charge.now thats a winner.will be back when next customer requires roof lights. Thankyou and highly recommend.”

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“Good rooflight, well packed, good communication, fast delivery.”

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“Staff is quite helpful to describe the products and offer it to customer’s requirements and satisfaction.”

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“Excellent from start to finish the order including the price”

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“very good service will use again”

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“Arrived on time easy to fit everything supplied, looks good”

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“IDDC Ltd Trading as Rooflights & Skylights knowingly delivered a 1.2m x 1.2 roof light and kerb in which the kerb had a 80mm long split which they claim is hairline and because we did not open the box for 6 weeks they refused to replace the roof light stating that we could silicone the "hairline".”

Helpful Report

We’re sorry you feel let down. The rooflight was kept for over six weeks before the issue was raised and we have no way of knowing how it had been stored or moved in that time. The manufacturer reviewed your photos and confirmed it was only a minor surface split that would not affect performance or warranty, and advised a simple fix on site. Had you contacted us within our notification period we could have raised this and arranged a replacement.

“Delivered a day early and pro cut was slightly better quality than expected. Will use again”

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“Great customer service and delivered on agreed date.”

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“From ordering to delivery was very professional”

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“Easy to order and came very quickly. Quality looks good and straight forward install”

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“After placing an order we have had need to call to clarify something. We have called twice and both times the call went to answerphone. We have left messages and are still waiting for a call back. It's a good product but poor service.”

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Hi Mark I'm sorry to hear you've been unable to contact us, I've had a look back through our voicemails for the last week and we don't have any for someone called Mark. Reviews don't give us any more details relating to your order so I can't work out who you are to contact you. Please gibve us a call so we can answer your question.

“Very efficient service and quality. The measurement information section was excellent. Gave me great level of accuracy.A/B/C/D/E/F section hight width etc. Suart from Crewe”

Rooflights & Skylights 5 star review on 20th June 2025

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“Will definitely use again, fast service and a great quality product, came with all fittings and took less than 20 mins to fit”

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“Would definitely recommend and will use this company again. We bought a rooflight. Unfortunately the kerb was damaged and they sent out a free replacement with no hassle.”

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“Excellent service and very fast”

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“I cannot reccomend this company enough, the whole process from initial phonecall to deliverey was flawless. The delivery driver was absoloytely amazing.”

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“This elegant double glazed domed roof light fitted perfectly on our new utility room. Very simple to install & gives a look of quality. Excellent price. Excellent service 👏”

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“Had to change order last second Was super helpful and had no issues in changing order and super speedy delivery also”

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“Very helpful customer service. All arrived promptly and as described”

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Rooflights & Skylights is rated 4.8 based on 569 reviews