Rooflights & Skylights Reviews

Name: Rooflights & Skylights
Address: Unit 205 Basepoint Business Centre, Camberley, Surrey
Rating: 4.85

4.9 Rating 556 Reviews

97 %

of reviewers recommend Rooflights & Skylights

Company Reviews

Metrics

Info

4.9

Based on 556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rooflights & Skylights:

The Rooflights & Skylights website is the online store for The National Domelight Company who are specialist suppliers of domelights, rooflights, skylights and smoke vents. We are happy to supply to roofing contractors and builders, developers of commercial and residential property and to private homeowners.

Our family-run business has been successfully trading for over 40 years and our UK-based sales team has years of rooflight and skylight knowledge between them. With this knowledge and experience, you can be sure that we will offer the best advice and guidance to help you choose the right rooflight for you.

Visit Website

Phone:

01276450626

Email:

info@rooflights-skylights.co.uk

Location:

Unit 205 Basepoint Business Centre,
Camberley
Surrey
GU15 3HL

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Rooflights & Skylights 5 star review on 6th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Will definitely use again, fast service and a great quality product, came with all fittings and took less than 20 mins to fit”

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“Would definitely recommend and will use this company again. We bought a rooflight. Unfortunately the kerb was damaged and they sent out a free replacement with no hassle.”

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“Excellent service and very fast”

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“I cannot reccomend this company enough, the whole process from initial phonecall to deliverey was flawless. The delivery driver was absoloytely amazing.”

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“This elegant double glazed domed roof light fitted perfectly on our new utility room. Very simple to install & gives a look of quality. Excellent price. Excellent service 👏”

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“Had to change order last second Was super helpful and had no issues in changing order and super speedy delivery also”

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“Very helpful customer service. All arrived promptly and as described”

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“Great product, easy to fit, and fast delivery”

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“We are very pleased with our purchase from Rooflights & Skylights. The team made the whole process very easy, and they provided excellent customer service when we needed to rearrange delivery (particular thanks to Charlotte). Will certainly purchase from them again.”

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“Excellent product delivered on date promised and discussion on phone very good and got to speak directly with a knowledgeable human!”

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“Great service A++++++”

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“Good service with great advice. Quality roof lights”

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“delivery on time, good quality”

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“Excellent product, great price and fast dispatch. Pitty the delivery company messed up the delivery but the staff were very helpful in tracking it down and keeping me updated”

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“Good quality, easy to use website and arrived on time.”

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“Super Quick and efficient service. Nice quality products!”

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“Excellent service. Due to a technical error on our behalf, the wrong Skylight was ordered but Scott dealt with this very efficiently and solved our problem straight away. A very professional service that I would highly recommend.”

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“Used this company a few times and always good quality products and great customer service. Will definitely be using them again in the future.”

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“Great quick service but as specified when ordering 7.5T weight limit access so 18T lorry arrived unable to access road . So to enable the delivery to happen we had to accuire the assistance of a builder with a van and meet the delivery driver about 1 mile from our address on a main A road . No fault of the driver but very poor as information asked for completely ignored.”

Helpful Report

Thank you for your feedback, and we sincerely apologise for the inconvenience caused by the delivery issue. We completely understand how frustrating this must have been. As part of our process, we did communicate your 7.5T weight limit requirement to the manufacturer, who in turn passed this on to the delivery company. Unfortunately, it appears this request was not followed through as expected, which is certainly not the level of service we aim for. While we do not directly control the delivery vehicles used, we are actively addressing this with our partners to ensure such requests are properly adhered to in the future. We truly appreciate your patience in resolving the situation and thank you for choosing us.

“Great product, good protective packaging and fast delivery”

Helpful Report

Rooflights & Skylights is rated 4.9 based on 556 reviews