Rooflights & Skylights Reviews

Name: Rooflights & Skylights
Address: Unit 205 Basepoint Business Centre, Camberley, Surrey
Rating: 4.85

4.9 Rating 532 Reviews

98 %

of reviewers recommend Rooflights & Skylights

Company Reviews

Metrics

Info

4.9

Based on 532 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rooflights & Skylights:

The Rooflights & Skylights website is the online store for The National Domelight Company who are specialist suppliers of domelights, rooflights, skylights and smoke vents. We are happy to supply to roofing contractors and builders, developers of commercial and residential property and to private homeowners.

Our family-run business has been successfully trading for over 40 years and our UK-based sales team has years of rooflight and skylight knowledge between them. With this knowledge and experience, you can be sure that we will offer the best advice and guidance to help you choose the right rooflight for you.

Visit Website

Phone:

01276450626

Email:

info@rooflights-skylights.co.uk

Location:

Unit 205 Basepoint Business Centre,
Camberley
Surrey
GU15 3HL

Write Your review

Tell us how Rooflights & Skylights made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rooflights & Skylights 5 star review on 1st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with quality of rooflight and impressed with the customer service. I made a mistake in measuring and orderd the wrong size. Supportive and helpful in arranging to swop for the correct size.”

Helpful Report

“Roof lights and skylights are an amazing company who deliver extremely high-quality products at extremely competitive price Overall, the whole experience has been very smooth fast and efficient with lots of updates when we would expect our items I would definitely recommend ordering from rooflights and skylight to all family and friends”

Helpful Report

“Excellent service from start to finish. Ordered a twin wall dome roof light made and delivered in 3 days. Very competitive price and helpful staff to speak to.”

Helpful Report

“Prompt service”

Helpful Report

“Easy website to use, excellent service and delivery.”

Helpful Report

“Easy website for ordering Quick delivery”

Helpful Report

“Good service. The technical team were very helpful and assisted me in choosing the best rooflight for my project.”

Helpful Report

“Fast delivery , great quality skylight as described,well packaged and good communication. Would definitely use again.”

Helpful Report

“Order process was straight forward however I was expecting to recieve an email when the delivery is due, but there was no communication and I had to call Rooflight to check when they will deliver.”

Helpful Report

Thank you for your feedback! We're pleased to hear that you found the order process straightforward. Regarding the delivery notification, our usual practice is to send an email once the delivery schedule is confirmed with our factory. In this instance, as you called us before this was finalised, we were able to provide the information directly over the phone instead. We’re also glad to have exceeded the standard delivery time, with your order arriving in 2 working days rather than the typical 3-5 days. Your feedback is valuable to us as we continually work to improve our communication and service.

“Easy company to deal with Quality sky lights With big selection speedy deliverys”

Helpful Report

“Good price, Lead time short and delivered perfect.”

Helpful Report

“The skylight arrived on time as indicate. The quality and specifications as described. Delivery man very helpful and friendly.”

Helpful Report

“Very quick service”

Helpful Report

“Fast efficient service.”

Helpful Report

“Good customer service and helped out with technical questions. The item was delivered on time. The instructions how to fit it was on a video link. Which was good.”

Helpful Report

“nice windows at affordable price, good customer service team, only thing I would ask for in future is instructions for how to fit the opening mechanism bit of a head ache for first attempt, but we got there in the end. alan key on the bolt if anyone has the same issue”