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Rooflights & Skylights Reviews

4.9 Rating 501 Reviews
98 %
of reviewers recommend Rooflights & Skylights
Company Reviews Metrics Info
4.9
Based on 501 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Rooflights & Skylights Reviews

About Rooflights & Skylights:

The Rooflights & Skylights website is the online store for The National Domelight Company who are specialist suppliers of domelights, rooflights, skylights and smoke vents. We are happy to supply to roofing contractors and builders, developers of commercial and residential property and to private homeowners.

Our family-run business has been successfully trading for over 35 years and our UK-based sales team has more than 100 years of rooflight and skylight knowledge between them. With this knowledge and experience, you can be sure that we will offer the best advice and guidance to help you choose the right rooflight for you.

Visit Website

Phone:

01276450626

Email:

info@rooflights-skylights.co.uk

Location:

Unit 205 Basepoint Business Centre,
Camberley
Surrey
GU15 3HL

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Ian
Verified Buyer
“quality of the product is good but it does look like the person who made it doesnt like their job, was having a bad day or just doesnt actually have any pride in the work they do . one of the strut brackets is wonky and the other touches the window .also a sticker was put on the inside showing and its a total nightmare trying to get the glue from the plastic.nevertheless it looks great at a glance...”
Helpful Report
Anonymous
Verified Buyer
“Good product. Arrived on time.”
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Keith
Verified Buyer
“What can I say, We purchased the 600 x 1200 triple dome in clear. We installed it today, the quality was far better than I expected easy to install. Will definitely use again, the product has truly earned its 5 star rating. Southwood Windows”
Helpful Report
Dominique
Verified Buyer
“Ordered to fit over existing cupola for better insulation. Fast delivery. Dimensions as advertised. Perfect condition, no scratches. Time will tell the thermal performance and durability.”
Rooflights & Skylights 5 star review on 7th February 2024
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Sharon
Verified Buyer
“Excellent service, rooflight sentwithin 24 hours & is now fitted & keeping us arm & dry. Brilliant”
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STEPHEN
Verified Buyer
“I RANG TO PLACE THE ORDER AND WAS TOLD THERE WERE PLENTY IN STOCK , HOWEVER THE FOLLOWING DAY WHEN I PLACED THE ORDER I GOT A MESSAGE SAYING DELIVERY WOULD BE ABOUT 4 WEEKS LATER”
Helpful Report
Thanks for your review and I am sorry to hear you are unhappy about the lead time of the unit you ordrered. When you called you asked about a different size varation which was in stock at the time of the call. When the actual order came through some days later it was for a different size unit to what we discussed. We do advertise the lead time on these units to be 4 weeks as per the delivery tab on the product.
David
Verified Buyer
“Excellent service from start to finish. Great website with easy-to-follow links and detailed product descriptions. Simple ordering system and prompt delivery.”
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Colin
Verified Buyer
“Excellent service, delivery was rearranged with one call and kept us updated would highly recommend this company”
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Chas
Verified Buyer
“Quick delivery and exactly the right product l needed”
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NEIL
Verified Buyer
“Great service, quick & helpful delivery. Products as advertised.”
Helpful Report
Stephen
Verified Buyer
“It was a very easy process reasonably priced, I had to go out on the delivery, I rang the office and they gave me a 2 hour delivery window which was very helpful”
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Dylan
Verified Buyer
“Easy to deal with , prompt service and advice on bespoke items too”
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Anonymous
Verified Buyer
“Great customer service and very quick turnaround from ordering to delivery. I needed technical help in choosing the correct roof domes and they were quick to assist.”
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Anna
Verified Buyer
“Ordered a triple glazed roof dome. It arrived within a few days as promised. Very straightforward DIY fit and the room instantly felt warmer (it replaced a blackened old double glazed dome).”
Helpful Report
Rhona
Verified Buyer
“Very happy with the service! It was the best price we could find online, and shipping was free. The rooflight arrived within a few days and the delivery was friendly and hassle-free. I would buy from this company again.”
Helpful Report
Richard
Verified Buyer
“Very efficient except that the diver did not phone me beforehand about delivery but only when he arrived. He said that he was not told to phone one hour before as agreed when I phoned. Breakdown in management?”
Helpful Report
Patrick Brett
Verified Buyer
“Good skylightonly problem I found was the two layers weren't stuck together very well was going to stick skylight down with mastic but as the parts wasn't stuck together could not risk wind lifting it,had to.screw down which is OK, but any hole through a roof is a potential leak otherwise great quick delivery on time”
Helpful Report
Steve
Verified Buyer
“Ordered online, arrived in three days, fitted in an hour. job done. Quality product and looks great. Thank you.”
Helpful Report
Ian Wray
Verified Buyer
“Apart from telling me I had to unload my dome from the lorry myself because the driver would be unable to help me; a statement that turned out to be incorrect, everything went reasonably smoothly”
Helpful Report
Geoff Smith
Verified Buyer
“Excellent service.Delivered on time.Quality product and helpful staff.Thanks”
Helpful Report
Rooflights & Skylights is rated 4.9 based on 501 reviews
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