Rooflights & Skylights Reviews

Name: Rooflights & Skylights
Address: Unit 205 Basepoint Business Centre, Camberley, Surrey
Rating: 4.85

4.9 Rating 556 Reviews

97 %

of reviewers recommend Rooflights & Skylights

Company Reviews

Metrics

Info

4.9

Based on 556 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Rooflights & Skylights:

The Rooflights & Skylights website is the online store for The National Domelight Company who are specialist suppliers of domelights, rooflights, skylights and smoke vents. We are happy to supply to roofing contractors and builders, developers of commercial and residential property and to private homeowners.

Our family-run business has been successfully trading for over 40 years and our UK-based sales team has years of rooflight and skylight knowledge between them. With this knowledge and experience, you can be sure that we will offer the best advice and guidance to help you choose the right rooflight for you.

Visit Website

Phone:

01276450626

Email:

info@rooflights-skylights.co.uk

Location:

Unit 205 Basepoint Business Centre,
Camberley
Surrey
GU15 3HL

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Rooflights & Skylights 5 star review on 6th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I RANG TO PLACE THE ORDER AND WAS TOLD THERE WERE PLENTY IN STOCK , HOWEVER THE FOLLOWING DAY WHEN I PLACED THE ORDER I GOT A MESSAGE SAYING DELIVERY WOULD BE ABOUT 4 WEEKS LATER”

Helpful Report

Thanks for your review and I am sorry to hear you are unhappy about the lead time of the unit you ordrered. When you called you asked about a different size varation which was in stock at the time of the call. When the actual order came through some days later it was for a different size unit to what we discussed. We do advertise the lead time on these units to be 4 weeks as per the delivery tab on the product.

“Excellent service from start to finish. Great website with easy-to-follow links and detailed product descriptions. Simple ordering system and prompt delivery.”

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“Excellent service, delivery was rearranged with one call and kept us updated would highly recommend this company”

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“Quick delivery and exactly the right product l needed”

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“Great service, quick & helpful delivery. Products as advertised.”

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“It was a very easy process reasonably priced, I had to go out on the delivery, I rang the office and they gave me a 2 hour delivery window which was very helpful”

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“Easy to deal with , prompt service and advice on bespoke items too”

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“Great customer service and very quick turnaround from ordering to delivery. I needed technical help in choosing the correct roof domes and they were quick to assist.”

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“Ordered a triple glazed roof dome. It arrived within a few days as promised. Very straightforward DIY fit and the room instantly felt warmer (it replaced a blackened old double glazed dome).”

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“Very happy with the service! It was the best price we could find online, and shipping was free. The rooflight arrived within a few days and the delivery was friendly and hassle-free. I would buy from this company again.”

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“Very efficient except that the diver did not phone me beforehand about delivery but only when he arrived. He said that he was not told to phone one hour before as agreed when I phoned. Breakdown in management?”

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“Good skylightonly problem I found was the two layers weren't stuck together very well was going to stick skylight down with mastic but as the parts wasn't stuck together could not risk wind lifting it,had to.screw down which is OK, but any hole through a roof is a potential leak otherwise great quick delivery on time”

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“Ordered online, arrived in three days, fitted in an hour. job done. Quality product and looks great. Thank you.”

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“Apart from telling me I had to unload my dome from the lorry myself because the driver would be unable to help me; a statement that turned out to be incorrect, everything went reasonably smoothly”

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“Excellent service.Delivered on time.Quality product and helpful staff.Thanks”

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“Sensible prices , and a good solid product , Very quick delivery after purchase , would recommend”

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“Brilliant service. Fast delivery. Great product.”

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“Very good service, been delivered as promised Thank you”

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“Reliable and quick to respond.”

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“Service in office when ordering excellent, driver very helpful and product ideal”

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Rooflights & Skylights is rated 4.9 based on 556 reviews