Rooflights & Skylights Reviews

Name: Rooflights & Skylights
Address: Unit 205 Basepoint Business Centre, Camberley, Surrey
Rating: 4.85

4.9 Rating 501 Reviews

98 %

of reviewers recommend Rooflights & Skylights

Company Reviews

Metrics

Info

4.9

Based on 501 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Rooflights & Skylights:

The Rooflights & Skylights website is the online store for The National Domelight Company who are specialist suppliers of domelights, rooflights, skylights and smoke vents. We are happy to supply to roofing contractors and builders, developers of commercial and residential property and to private homeowners.

Our family-run business has been successfully trading for over 35 years and our UK-based sales team has more than 100 years of rooflight and skylight knowledge between them. With this knowledge and experience, you can be sure that we will offer the best advice and guidance to help you choose the right rooflight for you.

Visit Website

Phone:

01276450626

Email:

info@rooflights-skylights.co.uk

Location:

Unit 205 Basepoint Business Centre,
Camberley
Surrey
GU15 3HL

Write Your review

Tell us how Rooflights & Skylights made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Rooflights & Skylights 5 star review on 20th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Following delivery of the above order on Friday a day later than the phone call to advise delivery on the Thursday (which we waited in all day for!) for it to not arrive. I was appalled by the state of the packaging on delivery for a £672 skylight. It was totally wrecked during transit. I cannot understand how something this valuable is sent in a flimsy cardboard box with little or no protection (see photos attached).”

Rooflights & Skylights 1 star review on 24th October 2021

Helpful Report

Hi Tony Firstly, please accept my apologies for your delivery being a day later than expected, the email you received would have said the anticipated delivery was Thursday 20th however we are experiencing issues with couriers and unfortunately your order was affected by this. I have raised a complaint with the courier regarding the state of the packaging as this would have left the factory in perfect condition, thank you for making us aware of this as it helps us to improve our service. I trust the unit was undamaged as you do not mention this in your review but if there are any issues, please do not hesitate to contact us so we can resolve this as quickly as possible. The best way to do this is by email info@rooflights-skylights.co.uk or by phone 01276 450626. Kind regards Charlotte

“No Happy with service , I did ordered online and says delivery two three days and had a email after two days says delivery will be in 10 days .”

Helpful Report

Rooflights & Skylights is rated 4.9 based on 501 reviews