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The Roof Box Company Reviews

4.9 Rating 1,013 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,013 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Very good customer service. Quick to replies to questions I had prior to purchase
Helpful Report
Posted 1 month ago
Have bought dog bags as well as car liners from them. Always great fast service with good quality products.
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Posted 1 month ago
I had an excellent experience buying my roof box and bars and with the excellent and highly responsive after sales service. Delivery was very quick, the instructions clear and the videos on the site very helpful for install the rack and box.
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Posted 1 month ago
I have bought many products from the roof box company over the years and always received excellent service.
Helpful Report
Posted 1 month ago
The website was easy to use and simple to match the correct roof bars for my car. Checkout was hassle free. Delivery was prompt and the package was well wrapped and protected.
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Posted 1 month ago
Great reliable service, used them several times
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Posted 1 month ago
Initial order processing and delivery was prompt. Unfortunately the bike rack I ordered had a faulty lighting unit. Having tested this and sent the roof box company a video and a couple of details, a new lighting unit was sent in the post that I received next day and a postage paid label to send the faulty bit back, so excellent customer service as far as I am concerned.
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Posted 1 month ago
Had a few items, never been disappointed with the quality or the service.
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Posted 1 month ago
Really impressed with the Roof Box Company, ordered roughly mid morning one day & it was delivered to me the same time the following day, unbelievable service & great communications, product was also well packaged
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Posted 1 month ago
Good comms quick delivery
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Posted 1 month ago
Originally ordered the wrong item . Before despatch they refunded the money and changed the order quickly for what we wanted. Good service.
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Posted 1 month ago
Easy to select roof rack and fast delivery.
Helpful Report
Posted 1 month ago
They communicated well when I had a small delivery issue. The equipment arrived fast and was just as described. Price was fair. Would use them again.
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Posted 1 month ago
Price and speed of delivery can’t be faulted! Thanks
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Posted 1 month ago
Excellent product
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Posted 1 month ago
Great website alowed me to find best fit for my Citroen C4 Grand Picasso excellent site.
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Posted 1 month ago
Always use the Roof Box Company as they provide excellent value and reliable delivery. Ordered just a few days before Xmas and the bars arrived on time.
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Posted 1 month ago
Reputable company πŸ˜€ Had no problems with them or my roof bars
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Posted 1 month ago
I have bought loads of items, roof boxes, bike racks etc and they have all been brilliant . The service , delivery etc have been excellent (and no they are not paying me for the review)
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Posted 1 month ago
They have a good range of products and they clearly explain if things will fit your car.
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Posted 1 month ago
The Roof Box Company is rated 4.9 based on 1,013 reviews