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The Roof Box Company Reviews

4.9 Rating 1,012 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,012 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Quick delivery, products all great Customer service was fantastic - Made 2 calls after purchase and got clear comms and some great help in building the racks
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Posted 3 weeks ago
Reliable company and good products.
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Posted 3 weeks ago
Items were on offer at very good price. The order arrived very next day, much earlier than expected. I'm very pleased with the quality of the goods and detailed fitting instructions.
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Posted 3 weeks ago
Delivered as promised
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Posted 3 weeks ago
Yet another A1 useful purchase! Website is easy to navigate; products are high quality and delivery is excellent. When it's roofbars, accessories or snow chains, I wouldn't go elsewhere. Thanks for great service.
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Posted 3 weeks ago
The rack was easy to find on the website and well described so ordering was easy,and arrived straight away.
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Posted 3 weeks ago
Great site for filtering what products best siut your vehicle. The bike racks are great quality and fast delivery.
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Posted 3 weeks ago
Quick service, helpful when I phoned with a question.
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Posted 3 weeks ago
Good communication and quick delivery
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Posted 3 weeks ago
We were impressed with the website and ease of ordering. Ordered on a Friday and received the bike rack on the Monday. Very impressive.
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Posted 3 weeks ago
Emailed for advice. Very swift response with accurate information given.
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Posted 3 weeks ago
Great company, Great products, better prices. Always a pleasure to deal with and super dast delivery.
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Posted 3 weeks ago
Great service as always, highly recommended
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Posted 3 weeks ago
Ordered this product over the telephone as we had some questions regarding the weight and size of our bikes the first person we spoke to was no help at all , basically told us to look online 🤷‍♀️for information, but we persevered and called at a later date the lady was very helpful and we made the order there and then.
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Posted 3 weeks ago
Excellent service from start to finish Very fast delivery Excellent product
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Posted 3 weeks ago
On the positive side, the Roof Box Company provided good information about vehicle and roofbar fittings and compatibility, the price was good, and ordering online was straightforward. On the negative side, delivery was several days late, tracking was useless, and the box and packaging were damaged. I contacted the Roof Box Company who sorted it out very quickly, I was pleased and impressed.
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Posted 3 weeks ago
Easy to place a. Order and very quick delivery, thank you.
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Posted 3 weeks ago
Quick service, well packaged product, happy customer!
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Posted 3 weeks ago
Excellent company to deal with
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Posted 3 weeks ago
From ordering to delivery every thing was easy. I bought a 3 E-Bike carrier it was delivered on time, it was very easy to build up and is well made, it fits realy easily onto my tow bar and is very sturdy. The bikes fit very easily and are very secure with straps and locks, I have no complaints whatsoever about this product and would definatly recommend this cycle rack.
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Posted 3 weeks ago
The Roof Box Company is rated 4.9 based on 1,012 reviews