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The Roof Box Company Reviews

4.9 Rating 1,203 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,203 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
I have used this company before and have been impressed with their help and customer service. The guide to choosing the right box and bars on the website was clear, easy to use and made choosing the right box very simple. I have no hesitation in recommending this company.
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Posted 6 months ago
Fast transaction and delivery. Product arrived without 1 bolt presumably a miss during manufacturing. The roof box company customer service dealt with the problem swiftly and sent a replacement immediately. Excellent service
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Posted 6 months ago
Great company, great product and wouldn't travel without Autosocks in my car during winter.
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Posted 6 months ago
Quick delivery, good price, good product.
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Posted 6 months ago
We were desperate for a roof box having two dogs taking up room on the back seat of our car. We already had a roof rack so was a matter of looking at the instructions and getting the box to fit securely without locking the key in the box! After minor changes we got the box to fit and our first trip on holiday with the box commenced with no hiccups. Surprised how much you could fit in the box!
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Posted 6 months ago
Poor customer service. I have used roofbox many times over the years without issue. The latest set of roof bars were missing the foot plate which happens sometimes when ordering things. Customer service initially refused to believe that the part was missing eventually agreeing to “on this occasion we will supply a replacement” . I won’t be using roofbox again in case there are missing parts and they refuse to replace them.
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Posted 6 months ago
Fits perfectly
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Posted 6 months ago
Easy to deal with all done online. I paid extra for next day delivery but could probably have waited just as well.
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Posted 6 months ago
Easy to deal with and good delivery time
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Posted 6 months ago
He still with sorted out a late order seem a decent People chap was knowledgeable. -enjoy dealing with them nice to speak to somebody on the phone as opposed to having to do bloody online stuff all the time
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Posted 6 months ago
Searched many sites/places for roof bars and cycle rack for my Jaguar XE. One quick telephone call with The Roof Box Company and I ordered the correct products.
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Posted 6 months ago
Good quality and a perfect fit for my electric mountain bikes. Considering the time of year fast dispatch too.
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Posted 6 months ago
Did what it said on the tin, rack ordered and quickly despatched.
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Posted 6 months ago
Great fast service
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Posted 6 months ago
I bought it because I wanted absolutely no regrets when it came to a quiet ride. I am glad i did. My old box section roof rack was noisy and whistled.
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Posted 6 months ago
Quick and efficient service
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Posted 6 months ago
I was a bit nervous about a big spend on a big item online but needn't have been as everything went smoothly, the delivery was prompt, the box was well packaged and delivered with care. First class service would use again without hesitation.
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Posted 6 months ago
Easy ordering process. Goods despatched & delivered ahead of schedule, very good.
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Posted 6 months ago
Very helpful when I contacted them to query suitability for my vehicle, very prompt response
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Posted 6 months ago
Great website full of useful information. Easy to follw purchase process.
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Posted 6 months ago
The Roof Box Company is rated 4.9 based on 1,203 reviews