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The Roof Box Company Reviews

4.9 Rating 1,012 Reviews
97 %
of reviewers recommend The Roof Box Company
4.9
Based on 1,012 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Easy to order and product was dispatched promptly and recieved less than a week of placing order to the Highlands of Scotland. Overall I am very happy with the product.
Helpful Report
Posted 4 weeks ago
I previously bought an actual roof box and received first class assistance from the sales lady at the Roofbox Company for both that and my new bike rack - very helpful.
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Posted 4 weeks ago
Fantastic service from the team, helped me choose the exact items required. No pressure or forced sale just great honest service.
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Posted 4 weeks ago
I’ve purchased from this company twice. On both occasions, products purchased & customer service has been excellent. Would recommend.
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Posted 4 weeks ago
Have shopped with The Roof Box Company and they've been spot on everytime. Great products and prices. Delivery has been quick and items very well packaged.
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Posted 4 weeks ago
Prompt delivery with excellent product.
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Posted 4 weeks ago
Great company offering great support. Thanks again
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Posted 4 weeks ago
Very helpful
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Posted 4 weeks ago
An excellent company to deal with. A very efficient process from start to finish.
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Posted 4 weeks ago
Buzz Rack cycle carrier easy to assemble and fit onto the Towbar. The price is very reasonable compared to other cycle racks. Item was delivered promptly. I would certainly consider using the company again. Robert
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Posted 4 weeks ago
Yes good communications.
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Posted 4 weeks ago
Product arrived in time and was easily assembled, fixed to my pick up truck and tried out, very happy with bike rack.
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Posted 4 weeks ago
Competitive pricing and quick delivery. Will happily use again.
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Posted 4 weeks ago
Excellent bit of kit, great value too!
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Posted 4 weeks ago
Great website and prices. I have used them twice and the service has been very good.
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Posted 4 months ago
Checked several other companies beforehand but none supported my older car. However the roof box company offered bars and boxes at a reasonable price and were delivered on time despite a late night purchase. Would definitely recommend if I change my car and need new bars.
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Posted 5 months ago
This is very liteweight and easy to put on / take off - one person can do this pretty easily without a ladder on a smaller car (VW Golf for example). Have done several long trips from the UK to France and with this narrow-shape box we can also get 2 bikes on the roof as well. Very happy with this box!
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Posted 5 months ago
Always come back to the Roof Box Company whenever I get a new car as they set me up quickly and effecienctly with the right bars to give me peace of mine.
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Posted 5 months ago
I have had the Bike Rack for about 4 months now, we have used it to carry our bike (2 electric bikes) to bike circular routes around suffolk using the AllTrails app, it has carried our bikes for services to Cambridge and also has carried our bikes to Normandie in France (4-6 hours of driving). We check the condition of the rack every chance of stopping to see if there's any movement or loosening... it's sturdy and solid. The Bike Rack is sturdy and easy to hook on and off the tow bar, 'you know'. It's not too heavy to carry but it does have 4 wheels to push or pull the rack as well. The price is not too expensive compared to other brands like Thule, so it's affordable and there's an option to pay-in-3 using Paypal which lessen my burden of money. It also has an expansion capability to carry an additional non-electric bike (max of 15kg). Really enjoyed the bike rack and it has fulfilled our needs to carry our bikes where ever we want. highly recommend it.
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Posted 6 months ago
Very responsive, very good prices, good communications and honest
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Posted 6 months ago
The Roof Box Company is rated 4.9 based on 1,012 reviews