The Roof Box Company Reviews

Name: The Roof Box Company
Address: Unit 1a, Toll Bar Estate, Station Road, Sedbergh, Cumbria
Rating: 4.85

4.9 Rating 1,378 Reviews

97 %

of reviewers recommend The Roof Box Company

4.9

Based on 1,378 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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“Seem like an honest company with great customer service.”

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Posted 7 months ago

“Easy to order from "The Roof Box Company", simple instructions which all worked, I have been very impressed with all contact and equipment, well worth 5 stars.”

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Posted 7 months ago

“Provided great advice and service on what was the right product for me.”

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Posted 7 months ago

“I purchased the wrong size snowpack. I was over the return period as I had purchased the item in plenty of notice for our skiing holiday, but had to take a different car. The snowpack was boxed and completely mint but the company were abrupt to say they would not consider exchange or refund. I have bought many things from them and would not again. I am now stuck with brand new product which will not be used.”

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Posted 7 months ago

“Bought this roofbox close to black Friday. It was dispatched straight away but got lost with the courier, so they dispatched another box within a day and kept me updated throughout the whole process, and even offered a discount for the inconvenience. Extremely good customer service, I must say. Would recommend.”

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Posted 7 months ago

“Excellent customer service, emails answered promptly. Knowledgeable staff who have great understanding of the products they sell, and answer queries fast and comprehensively. Thanks.”

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Posted 7 months ago

“Excellent company to deal with,and no problems with the item.”

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Posted 7 months ago

“Good buying experience”

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Posted 7 months ago

“Very quick delivery”

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Posted 7 months ago

“Great....exactly the product I was looking for!”

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Posted 7 months ago

“Delivery was quick and packaged very well. Thank you.”

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Posted 7 months ago

“Couldn’t have been more helpful, and when DX Delivery let them down by losing the fixing kit, they had it redelivered straight away by Royal Mail straight without query. The products themselves work perfectly. (On a side note - I’ve had dealings with DX Delivery before and they are terrible for larger packages)”

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Posted 7 months ago

“order was super easy with videos explaining how to use the products. order arrived quickly. all seamlessly.”

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Posted 7 months ago

“A good selection of products and a helpful website.”

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Posted 7 months ago

“Always a quick delivery and competitive prices.”

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Posted 7 months ago

“Quick and efficient service.”

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Posted 7 months ago

“Very good customer service. Quick to replies to questions I had prior to purchase”

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Posted 7 months ago

“Have bought dog bags as well as car liners from them. Always great fast service with good quality products.”

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Posted 7 months ago

“I had an excellent experience buying my roof box and bars and with the excellent and highly responsive after sales service. Delivery was very quick, the instructions clear and the videos on the site very helpful for install the rack and box.”

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Posted 7 months ago

“I have bought many products from the roof box company over the years and always received excellent service.”

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Posted 7 months ago

The Roof Box Company is rated 4.9 based on 1,378 reviews