Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,822 Reviews

95 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,822 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024

Court G84 7UA

Rollerdor 5 star review on 6th August 2024

Anonymous

Rollerdor 5 star review on 26th July 2024

Trevethick B78 2JA

Rollerdor 5 star review on 3rd January 2023

Lawrenson FY5 1DX

159

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our door has been installed for a few months now. It works very well and was exactly what we needed. The ordering was painless and customer services very good. Our door came within 2 weeks of ordering. We chose to fit the door ourselves and had to make a few phone calls to Rollerdor regarding the wiring which wasn't clear in the supplied instructions. Anyhow, Rollerdor were very helpful and we are very happy. We recommend the product and the company.”

Helpful Report

Posted 6 years ago

“Great service when I rang to enquire about replacement parts. Very quick to identify what I needed and sent out straight away.”

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Posted 6 years ago

“Had a 4.2m roller door supplied and fitted. Found the product and service first class and at a great price. Cannot recommend highly enough”

Rollerdor 5 star review on 14th December 2018

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Posted 6 years ago

“A very good service from a very good Co. And the prices are unbeatable. I am well pleased with my door, thanks lads!”

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Posted 6 years ago

“Glad to get rid of an old, heavy and stiff "up and over door". Installation was smooth, thanks to a very competent neighbour, who had installed his own, and persuaded me how good it was. It looks, and functions, well. It is a pleasure just to press a button and have it operate smoothly. Well pleased with it.”

Helpful Report

Posted 6 years ago

“These people are very efficient. My door was installed within 14 days of the initial approach by me.The price was extremely competitive. The fitters installed the door in just over an hour. The area was left clear and they took away the old door and surround. My garage is much more secure than before and best of all it looks great.”

Helpful Report

Posted 6 years ago

“Pre sales information was excellent and allowed me to make all the necessary preparations prior to the roller door being delivered. Installation was very easy and completed in less than 2 hours. Very please with product and comprehensive installation guide.”

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Posted 6 years ago

“Really impressed with the quality of my garage doors there were spot on and went in in no time at all.”

Rollerdor 5 star review on 13th December 2018

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Posted 6 years ago

“Great service very happy”

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Posted 6 years ago

“Great service and straight forward”

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Posted 6 years ago

“Excellent service and installation”

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Posted 6 years ago

“100% recommend rollerdor I fitted the door my self which is so easy to do .wireless safety edge is so easy to program my garage is so much warmer the easy to follow instructions help you fit the door. Price is very good too.i would like to say a big thank you to rollerdor there workmanship on making my door highly recommend thanks.here is a photo”

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Posted 6 years ago

“great door ,great service, highly recommend”

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Posted 6 years ago

“Great product, great service, had a small problem which was of my own doing, quick phone call and my problem was solved by your knowledgeable member of staff. I fitted your door to my daughters garage no problem. Would highly recommend.”

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Posted 6 years ago

“Great service, great communication during order process and delivery. I would highly recommend”

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Posted 6 years ago

“Very good product,easy to assemble and fit,”

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Posted 6 years ago

“I’m am a building contractor. I bought a Rollerdor as one of the finishing touches of a rather large project. The install was tricky due to being against a rough sandstone wall. Took about a day to get in place. Stood with the customer for the first operation. As the door rolled down for the first time it showed a dint in one of the panels that had been previously rolled up since delivery. I phoned the company who said they’d do nothing about it nor send anyone out to fix their door. So spent a full day dismantling and rebuilding the door and swapping the damaged panel with one from the top that wouldn’t be seen. I was very unhappy with the situation. I would not recommend nor will I use the company again.”

Helpful Report

Posted 6 years ago

Dear Mr Tiplady, Thank you for taking the time to review Rollerdor. Customer feedback is very important to us and we are disappointed to hear that you are unhappy with the service received. I have investigated your case personally. We would dispute that the curtain arrived in the condition referenced although, we tried to resolve this with you when you contacted us by offering to send a replacement slat however, to resolve the matter quickly, you agreed that it would be best to move the dented slat to a less visible position as we were not able to send an engineer out to replace the slat at no additional cost to yourself. We are sorry that you are unsatisfied with our response at the time however, we believe we have acted fairly within our returns policy and hope that you agree that we offer a high-quality product that thousands of customers are highly satisfied with. If you were to consider working with us again in the future, we'd be delighted to work with you. If you would like to discuss your review further, please do not hesitate to get in touch with me directly. Best regards Frank Buckley Managing Director, Rollerdor

Posted 6 years ago

“Good product, the customer service department were very helpful and answered all my questions in a language ( simple speak) that I could understand. Recommended.”

Helpful Report

Posted 6 years ago

“Had the Roller Door installed now for a couple of years with no problems at all. I installed the door myself and would recommend this product to anybody.”

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Posted 6 years ago

“Very simple fit for two handy blokes, instructions were clear and precise making it trouble free. Thanks to Rollerdor 👍”

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Posted 6 years ago

Rollerdor is rated 4.8 based on 2,822 reviews