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Rollerdor Reviews

4.8 Rating 2,830 Reviews
96 %
of reviewers recommend Rollerdor
4.8
Based on 2,830 reviews
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Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 8th August 2024
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Rollerdor 5 star review on 8th August 2024
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Rollerdor 5 star review on 8th August 2024
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Rollerdor 5 star review on 6th August 2024
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Rollerdor 5 star review on 26th July 2024
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Rollerdor 5 star review on 3rd January 2023
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Rollerdor 5 star review on 3rd January 2023
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159
Anonymous
Anonymous  // 01/01/2019
Excellent quality, Excellent Price, Excellent service and a very nice helpful van man and young lady at the office to arrange my delivery, Thank You 5*
Helpful Report
Posted 10 years ago
I was very impressed with the attitude on the phone when i made an enquiry about ordering two roller doors. I was assured that the delivery would be the week i needed to receive them and was given very good advice on the doors i wanted. The week came and the doors were delivered on time within the 2 hour slot the told me, impressed! Fitting of the doors was as they said with no real proplems one small query was dealt with on the phone in seconds so no drama. I would recommend Rollerdor to anyone and already have!
Helpful Report
Posted 10 years ago
Although I found the service and price very good, and I am quite pleased with the overall functioning and look of my new door, I must admit, I am disappointed in 3 things about the door. 1. Some days I do get an exceptional amount of condensation on the inside of the door, to the extent that the water runs off it and makes the concrete floor soaking wet. 2. I am disappointed in the amount of draught that I get in my garage even thought it is supplied with brush strips to stop draughts, and as I use my garage sometimes as a work area, it can get very draughty and cold on a windy day. 3. The door fitters seemed like a couple of nice lads, and I was amazed how quickly they fitted my new door, but unfortunately, I think they need to go on a Silicone application course, as when I gave my door a closer inspection the next day, I noticed that silicone had been spread on the face of guide runners and the plastic finishing trim, this not only spoils a good job, but after a short time, it will start to look very grubby, This silicone will now have to be removed, ASAP [ which is not an easy job ] when the weather improves, and be reapplied to make a better weather seal, and also make the overall job look like it has been fitted by professionals. Perhaps the fitters should have taken just a few minutes longer, and done a better finishing job. Regards B Avery Retired Senior site Manager
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Posted 10 years ago
This company will make sure you get what you need regardless of other companies hard sell ways. A telephone call will sort out what you actually need by a small team of professionals. They know the product and can help in ordering. Aftersales is good too with a quick answer to problems without 'press 1 for this, 2 for that....your in a queue' nonsense I am very happy with my purchase of a self fitted door and have had no problems whatsoever since fitting...a vast improvement on my old 'up and over' door!!
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Posted 10 years ago
The fact that you research customer opinion is the first plus point. So many pay this lip service. You made the process simple: The fitting, [and retro fitting of external access pack] were complete by a polite & professional team. Very happy with the product too.
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Posted 10 years ago
everything about the whole thing was great ,The ordering was easy , The delivery was great and the driver gave me a lot of usefull information ,and the garage door was great ,i will use this company again and again 5 star from start to finish many thanks clive
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Posted 10 years ago
First class product, price and delivery. Fitting quite easy but staff available at the end of the phone to give expert advice if required. I would not hesitate to buy again.
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Posted 10 years ago
With this company nothing is to much trouble , any problems sorted by phone or e-mails . I installed my own door and it was much easier than anticipated the installation guide is excellent . I can only recommend Roller Door a 5 * service and equipment.
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Posted 10 years ago
Had a single diy fit roller shutter for my garage all round great service from rollerdor would definitely recommend easy to install works a treat
Helpful Report
Posted 10 years ago
Good customer service, in terms of survey and quotation. There was an error with my order in that what I ordered was incorrectly delivered, but they accepted this was their error and offered to rectify immediately. Instead I accepted a discount on the agreed price. For this I would have rated them good or very good but I was disappointed in the standard of the fitting service. a lot of the pebble dashing around the door and override switch was damaged/ chipped off and no effort was made to rectify this damage. I would have expected them to fill the damage in with something to make the job look a lot neater. The door works well and looks good. Adrian Warrington.
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Posted 10 years ago
An excellent product with fantastic service. Highly recommended.
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Posted 10 years ago
Very helpful with questions I put forward, I bought the iterm on information received and was very happy with the item, also cheapest on-line. I will be using rollerdoor again if I require another part or information. Thank you. Regards Ken.
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Posted 10 years ago
Rollerdor were very efficient and helpful with advice on the phone with technical advice. When I had to return my item the refund was in my account promptly and I was even refunded the next day delivery charge. I would definitely recommend rollerdor and wouldn't hesitate using them again in the future.
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Posted 10 years ago
Very satisfied with the product, prompt delivery and friendly and helpful customer service. I would comment the instruction manual could have been a little more detailed particularly on setting the door limits (but I called the helpline and then immediately understood how it worked after discussing with them).
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Posted 10 years ago
Delivered on time, very easy to lnstall ,look really nice ,would buy again . have recommended to others.
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Posted 10 years ago
Happy with the service received and the quality of the door looks to be good.
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Posted 10 years ago
Arrived on time ,surprisingly easy to fit, looks & works great . Most importantly my customer is happy .
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Posted 10 years ago
From the moment a very helpful lady answered my initial call every aspect of dealing with rollerdor was a pleasure. My garage door was delivered on time by two very helpful and cheerful lads and as a self fit door I don't think it could be any easier. The set up instructions are very clear and it was easy to set top and bottom limits. Operation is simple, effective and smooth,it also looks great and all at the best price I could find! I would not hesitate to recommend their services.
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Posted 10 years ago
I replaced two doors fitting them both on my own. Very easy job for any competent DIY'er. I am extremely pleased with the way they fitted between the brickwork and under the lintel and the operation of the doors is great. As a bonus, I even sold one old door on ebay, the other was unsalable and I had to cut it up to get it in the car to go to the tip. It is so nice to be able to open the doors from the car with the remote. Have had some heavy winds since they have been fitted and the doors are draught free.
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Posted 10 years ago
Great service and delivery . Spot on !!
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Posted 10 years ago
Rollerdor is rated 4.8 based on 2,830 reviews