Rollerdor Reviews

Name: Rollerdor
Address: 10 & 12 Jarrold WayBowthorpe Employment AreaNorwich, Norfolk
Rating: 4.79

4.8 Rating 2,748 Reviews

96 %

of reviewers recommend Rollerdor

Company Reviews

Metrics

Info

4.8

Based on 2,748 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 030 6004

Email:

sales@rollerdor.net

Location:

10 & 12 Jarrold WayBowthorpe Employment AreaNorwich
Norfolk
NR5 9JD

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Rollerdor 5 star review on 3rd January 2023

154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two roller shutter doors for my garage. The fitter, who has fitted several doors before, followed the instructions precisely. However the frames into which the doors roll up were both slightly buckled when they came out of the packaging. He fastened them in place and the doors rolled up and down fine. However, where they both bowed out slightly, the doors began to get scratched as they went in and out. I contacted customer services and got very short shrift. Eventually the fitter glued the frames against the garage bricks all the way along and this stopped the problem, but I am left with two very scratched doors. Rollerdor customer services in the shape of Colin Browne just said it was all the fitter's fault as the instructions clearly say to glue the frame in place. The instructions do not say this and what's more the fitter has not had to do this with any of the other doors he has fitted so how could he have known this one needed it?”

Helpful Report

Posted 7 years ago

Rollerdor is rated 4.8 based on 2,748 reviews