Robert Ellis Reviews

Name: Robert Ellis
Rating: 4.92

4.9 Rating 2,694 Reviews

99 %

of reviewers recommend Robert Ellis

Company Reviews

Metrics

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4.9

Based on 2,694 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0115 922 0888

Email:

info@robertellis.co.uk

Robert Ellis 5 star review on 8th August 2023

Jo & Ashleigh Blacklock

Robert Ellis 5 star review on 12th March 2021

Paul And Katie

Robert Ellis 5 star review on 27th June 2020

Lauren

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful.”

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Posted 2 years ago

“Moving home is a pain at the best of times, but it was made easier having Robert Ellis at the end of the phone. Holly Torr was our point of contact and worked hard to chase in information and keep us up to date on the move and I'd be more than happy to recommend them based on this. It's a stressful thing to do but they helped to make it less so!”

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Posted 2 years ago

“I can't fault Robert Ellis with the help they gave us selling our property. Supportive through the whole process, able to answer any questions we had promptly. I didn't feel the service was as good when we wanted to look at properties as buyers though. Some properties we were interested in we never got to see. I had to chase for an appointment because we never heard back from submitting the form. So improvement in communication needed there.”

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Posted 3 years ago

“Good service in difficult times but occasionally, communication could have been better.”

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Posted 3 years ago

“Thanks to Caroline and co. at Robert Ellis in Long Eaton for the service provided to complete the sale of the house. Status and progress was promptly provided when available despite the challenging times we are all facing. Stay safe and all the best. Ade.”

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Posted 3 years ago

“We have received an excellent service from Robert Ellis from start to finish. They considered our individual needs, took things at our pace and communicated well throughout our house sale. They were highly instrumental in helping us buy our new home, in particular Dawn at the Long Eaton branch has been an absolute star in supporting us and keeping the lines of communication open. A*”

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Posted 3 years ago

“Friendly and efficient service. Some pressure to use their sister mortgage company which isn't helpful.”

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Posted 3 years ago

“Emma is a very helpful person. Its a pity that a sale could not be reached. I sold this property at auction at a loss”

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Posted 3 years ago

“Nicole handled the sale of our old property and the purchase of our new property very professionally and always went the extra mile. She liaised with our Solicitor to keep everything moving along and it meant that they knew at any time what was happening and who to chase up. She was very responsive to our queries and always kept us informed with how things are progressing. Would definitely recommend them to anyone who is looking to buy or sell in future. A fantastic service, doing everything possible, and more, to ensure it happened!”

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Posted 3 years ago

“Very helpful upto the point of completion however despite asking for the sale sign to be removed it’s still there 13 days later”

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Posted 3 years ago

“During such difficult times with covid 19, Robert Ellis staff and in particular Melanie, delt with all aspects of the sale of my property, quickly and efficiently, arranging viewings and finding a buyer and delivered a swift exchange and completion of contracts. All communication was swift and precise. Thank you. Would highly recommend their services”

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Posted 3 years ago

“Did a good job... especially Helen.”

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Posted 3 years ago

“My experience with Robert Ellis was mostly good, Dawn my main contact and was always really helpful and lovely to speak to. My frustration with the service was not contacting us on the completion date to let me know the keys had arrvied”

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Posted 3 years ago

“Robert Ellis price their properties realistically and arrange viewings quickly and professionally. I particularly enjoyed dealing with Marie Denham, who always returned calls promptly and progressed the sale as quickly as possible.”

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Posted 3 years ago

“Given the pandemic circumstances, all was handled efficiently by Emma Cavers. Thank you”

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Posted 3 years ago

“I found Claire very helpful in resolving all my queries & problems in the sale of my property and wouldn’t hesitate to use Robert Ellis in the future”

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Posted 3 years ago

“Debbie Marlow and all the team at Robert Ellis did a great job in helping with the sale of my mother's house. She kept us up to date with proceedings at all times despite the added difficulties brought on by 'lockdown'.”

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Posted 4 years ago

“I purchased my property throughout the coronavirus outbreak, Claire maintained contact with me and kept me up to date every step of the way despite this set back. :)”

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Posted 4 years ago

“I sold my property through Robert Ellis, they were very helpful throughout the full process especially when I had queries or requested amendments to my advert. Dawn specifically was always on hand to take my calls and kept me up to date with all developments throughout the sale”

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Posted 4 years ago

“Found Mark and Dawn really really helpful. Kept us informed and wish they had been our selling agents too.”

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Posted 4 years ago

Robert Ellis is rated 4.9 based on 2,694 reviews