Riverside Reviews

4.87 Rating 10,883 Reviews
97 %
of reviewers recommend Riverside
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.


Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.


With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.


Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.


To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.


Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website


01992 514778




Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire, SG13 8XX

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Anonymous  // 01/01/2019
Easy to use website and efficient delivery.
Posted 18 hours ago
Great service quick delivery
Posted 19 hours ago
Fantastic service very quick delivery to Jersey CI. Thank you Riverside hope to use you again soon.
Posted 20 hours ago
Great variety of products and excellent service with swift delivery.
Posted 21 hours ago
A great experience from start to finish so quick with the delivery thanks .
Posted 1 day ago
Exceptionally fast delivery and service!
Posted 1 day ago
Fantastic company. Have dealt with them for years. Great products and great staff!
Posted 2 days ago
Quick delivery and great price. Just need the rain to stop.
Posted 2 days ago
I bought a century 885 just before Christmas and the service I received was brilliant, the smoker is everything I wanted, and now enjoying salmon, jerky, ribs, chicken, jacket potatoes and even pizza on it.
Riverside 5 star review on 14th January 2021 Riverside 5 star review on 14th January 2021 Riverside 5 star review on 14th January 2021
Posted 2 days ago
Great range of products and service to match.
Posted 2 days ago
Incredibly efficient and easy to deal with. Delivered to my daughter very quickly.Couldn't ask for more.
Posted 2 days ago
Bought as a gift for my husband. He’s very happy with it, and the food he’s cooked isn’t bad either. Delivery was amazing, ordered at lunchtime and arrived just after breakfast the next day.
Posted 1 week ago
Very happy excellent service an same for products
Thank you
Happy cusomer👍😁
Posted 1 week ago
Was hard to find winter fuel for a BBQ this time of year, but not only did Riverside have it in stock it also arrived quickly despite it being just before Xmas. Great service
Posted 1 week ago
Website was easy to navigate, straightforward ordering online and swift delivery, thanks.
Posted 1 week ago
Great service. Parcel was well packaged and arrived promptly.
Posted 1 week ago
Fab service as always, have bought a few items from riverside and always very prompt delivery, great products and reasonably priced
Posted 1 week ago
Riverside as always very very reliable with delivery, love using the website, and of course the Treader pillets for my smoker
Posted 1 week ago
Very efficient service for an online order. Arrived promptly and as advertised.
Posted 1 week ago
Brilliant service
Ordered at 10:30 on Saturday and it was delivered 23 hours later
Will definitely remember to use your website again
Thank you
Posted 1 week ago
Riverside is rated 4.87 based on 10,883 reviews