Riverside Reviews

4.87 Rating 11,677 Reviews
97 %
of reviewers recommend Riverside
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.83 out of 5
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.


Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.


With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.


Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.


To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.


Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website


01992 514778




Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire, SG13 8XX

Write Your review

Tell us how Riverside made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
What's your name?
Leave this blank if you'd like to publish your review anonymously.
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Great idea to have a raffle to win a Weber gas BBQ especially for customers who appreciate Webers quality but could not afford to buy one.
Posted 54 minutes ago
Bags were split in the box - bit disappointing as normally no issues
Posted 1 hour ago
We ordered a Weber spirit ii e320 gas bbq, and as stated it was delivered 3 days later. Very pleased with the service from riverside would definitely recommend them.
Posted 12 hours ago
Competitive price, efficient service.
Posted 13 hours ago
Fantastic service, great product, very happy.
Posted 14 hours ago
Excellent customer service from start to finish. Our item was delivered on time, but unfortunately a part of the Weber was damaged. Ellie arranged a replacement part from Weber which arrived within 3 working days. Our emails were responded too within the hour each time by Ellie, very impressed and definitely recommend Riverside.
Posted 14 hours ago
Excellent choice of Webber products on website.
Posted 15 hours ago
Display of products was good and ordering was easy. I was kept informed about delivery and, when delivered the product worked perfectly.
Posted 15 hours ago
great service
Posted 17 hours ago
Excellent briquettes, burn brilliantly and last till you need to roast your marshmallows for pudding!
Posted 17 hours ago
Fast and reliable delivery
Posted 17 hours ago
5🌟 as always would recommend this garden store
Posted 17 hours ago
Easy to assemble very good quality
Posted 17 hours ago
Speedy delivery as always and good prices will use again when I run out of traeger pellets
Posted 17 hours ago
Very good selection of Weber products with prompt delivery.
Posted 18 hours ago
Excellent service, delivered on time and good product.
Posted 18 hours ago
Excellent prices and quick delivery.
Posted 18 hours ago
It was very well packaged and delivered very quickly, great service Riverside. Thank you!
Posted 18 hours ago
Excellent service, kept informed of progress through the process, website easy to navigate.
Posted 18 hours ago
Stunning, fantastic quality.
Posted 18 hours ago
Riverside is rated 4.87 based on 11,677 reviews