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Riverside Reviews

4.9 Rating 15,930 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,930 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre,
Lower Hatfield Road,
Hertford
Hertfordshire
SG13 8XX

Write Your review

Anonymous
Anonymous  // 01/01/2019
Brilliant prices on Weber BBQs. Just replaced my Spirit bought at Riverside 17 yrs ago. Quick delivery. Recommended.
Helpful Report
Posted 1 day ago
I’ve been looking for a new BBQ for a while and ordered one from their website. Arrived later than expected but Sam happy with the service and bbq
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Posted 3 days ago
Product- price- delivery time, all spot on Riverside for all your weber supplies
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Posted 1 week ago
Good customer service, great delivery time.
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Posted 2 months ago
Fast delivery. Good value for money.
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Posted 2 months ago
Good service from Riverside, does what it says on the tin - prompt service and delivery with no hassle 👍!
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Posted 2 months ago
Had been looking for a Weber Wok for ages. Seems to have been discontinued but Riverside had one and once purchased it was with me in two days. Excellent service.
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Posted 2 months ago
Ordered a traeger timberline xl, took around a week to be dispatched and arrived on its side on a pallet (ignoring the store this way arrows) with a dent in the hood. I felt riverside didn’t want to know and I have had to sort the issue with Traeger, I will have to fit the parts and reseason the grill which I wouldn’t have to do if it arrived as it should.
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Posted 2 months ago
Item came as described. Great price!
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Posted 2 months ago
The only place that stocked and supplied the part for my Weber BBQ that I could find. Very efficiently dispatched and packed. Rather expensive though...
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Posted 2 months ago
Absolutely atrocious customer service. Ordered a bbq online. Went to collect to be told to come back as the bbq couldn’t be found. Was then contacted to day it’s been found then the next day another message to say sorry it’s not been found. Would not have happened in years gone by.
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Posted 3 months ago
Order delivered on time, prices are very competitive, great service.
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Posted 3 months ago
Very easy website to navigate. Grabbed a bargain and got this, having wanted it for sometime. Courier delivery with regular updates. Overall smooth, pleasant purchase
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Posted 3 months ago
Good products, good price and good service. What's not to love?
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Posted 3 months ago
I've only just brought this product but I can honestly say I really enjoy cooking on it I've done some lollipops chicken and I've also cooked Two Joints of chuck beef the taste of it and the amount of cooking space you have is amazing
Riverside 5 star review on 11th September 2024 Riverside 5 star review on 11th September 2024
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Posted 3 months ago
My bbq arrived damaged in the box. Riverside put me in touch with Weber, who arranged to send a replacement lid. I had to chase this order as i'd not received anything, and it turns out the part is out of stock until December. So Weber are now apparently sending me a replacement BBQ. My order, delivery and price of the item, all within Riversides control, was great. Its just frustrating that ive no BBQ a couple of weeks on, though i cant hold Riverside responsible for the damaged item.
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Posted 3 months ago
Weber barbecue. Great prices, excellent delivery time, will use Riverside again
Riverside 5 star review on 10th September 2024
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Posted 3 months ago
Ordered a weber portable coal bbq. It was a bargain at £65. Easy ordering process from start to finish. Delivered quickly. The bbq was a really good piece of kit, very sturdy and decent looking. Very pleased with the purchase and with Riverside.
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Posted 3 months ago
Bought a Weber barbecue. Excellent price and very seamless delivery. Will buy again!
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Posted 3 months ago
Very easy to deal with.Gr8 price/speedy delivery - best on internet. Thans.
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Posted 3 months ago
Riverside is rated 4.9 based on 15,930 reviews