Riverside Reviews

4.88 Rating 4,047 Reviews
97% of reviewers recommend Riverside

About Riverside: The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:
01992 514778

Email:
sales@riversidegardencentre.co.uk

Location:
Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire, SG13 8XX

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier
delivery methods
Next Day
average delivery time
Greater than 94%
on-time delivery
96%
accurate and undamaged orders
Customer Service
Telephone, Email
communication channels
Under an hour
queries resolved in
customer service
"I was very impressed with Riverside’s service. I placed my order early afternoon and it was delivered by mid day the next day! The courier used kept us informed of the time slot in which to expect delivery and it was on time! An excellent service given by both."
Helpful Report
Posted 4 days ago
Visit Website
"Great"
Helpful Report
Posted 4 days ago
"Excellent product from one of the few all year round barbecue stockists. Great service and speedy delivery. I will definitely be shopping here again."
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Posted 5 days ago
"Excellent follow up and polite when I put an incorrect review up-my bad:/Delivered on time with regular updates and options from courier company. Thank you"
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Posted 5 days ago
"Item arrived as described and in a timely manner"
Helpful Report
Posted 6 days ago
"excellent company - easy to use on-line facility -products as described- reasonable prices-order received in full - all product as described and expectations fulfilled -great company -happy to recommend them and likely to use them again!"
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Posted 1 week ago
"Great service and as usual another top quality product from Weber"
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Posted 1 week ago
"I was very impressed with your service. I placed my order in the afternoon and received a notification that it was going to be delivered the next day. The courier service was excellent as we were kept informed by sms of the delivery time and it was delivered within the said period. I will certainly visit your online shop again. Any thanks for an excellent service!"
Helpful Report
Posted 1 week ago
"Excellent and speedy service, and a great price too!"
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Posted 1 week ago
"Owner and staff were exceptionally knowledgeable and the product has not disappointed - it’s great. I have since bought other items from riverside and all are great quality - I recommended riverside to a friend who also bought a Weber from here recently and is also very satisfied"
Helpful Report
Posted 1 week ago
"Went to see Riverside today with an out of warranty rotisserie motor that was not working. Russell swapped it for us from his collection of various spares. As always, the staff are all very knowledgeable and focussed the customers requirements. I can’t recommend them highly enough."
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Posted 1 week ago
"Couldn't fault the service provided by Riverside, the smoker was dispatched for next day delivery less than 24hrs after placing the order (order placed at 11.15pm)."
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Posted 1 week ago
"best company i have dealt with"
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Posted 1 week ago
"Very pleased with my order. Fast shipping. Thank you"
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Posted 1 week ago
"We ordered a table on line, it was promised to delivery on a date, it arrived on that date and after checking the table, it was just what we wanted."
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Posted 1 week ago
"Very easy to order from, my delivery came quickly & I received notifications at each step. Thank you"
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Posted 1 week ago
"Riverside always have the best prices, and the next day delivery means that I always buy my BBQs and accessories from them."
Helpful Report
Posted 1 week ago
"The wrong gas adapter was sent with the Weber."
Helpful Report
Posted 1 week ago
Hi Sue,

The q1200 BBQs all come with the regulators for the disposable gas canisters which you will see it stated on the page on the website.

You can buy adaptors t use with the bigger gas:
https://www.riversidegardencentre.co.uk/weber-adaptor-hose-and-regulator.html
Or
https://www.riversidegardencentre.co.uk/weber-adaptor-hose-regulator-valve-kit-for-q100-series.html

Thanks

Riverside
Posted 1 week ago
"Easy to buy on line with dimensions shown. Quality product looks good in the garden whilst being functional"
Helpful Report
Posted 1 week ago
"I placed a reasonably large order online for 1 x 6 seater and 2 x 2 seater Alexander Rose patio tables and chairs. Riverside provided the best pricing and called within 30 minutes of the order being placed to confirm that next day delivery was ok with me. Great service, great pricing and highly recommended."
Helpful Report
Posted 1 week ago
Riverside is rated 4.88 based on 4,047 reviews

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