Riverside Reviews

4.88 Rating 3,253 Reviews
97% of reviewers recommend Riverside

About Riverside: The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:
01992 514778

Email:
sales@riversidegardencentre.co.uk

Location:
Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire, SG13 8XX

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"An Excellent customer service experience - a great product on line video of the Weber BBQ, the sale process was so easy and the courier delivery details were all spot on, so take a bow you guys! A great whopping 5* service."
Helpful Report
Posted 2 hours ago
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"The bbq is great, but the delivery was terrible. TNT are a terrible courier! We expected the bbq to be delivered on the Friday, it did not arrive, called them Saturday and received a rediculas explanation about the driver having driven to long that day and had to stop. He stopped at 3:35 pm 20 minutes away from where we live. They advised that they would guarantee delivery Monday morning, guess what it didn't arrive, called them again and they explained that the person we spoke to on Saturday should have given us a complaint number that could be tracked, also they made no online notes to have the bbq delivered Monday. At this point we reached frustration and told them we had had enough, we had now waiting in for a day and a half and still no bbq, so to cancel the delivery and return it to Riverside. This finally got their attention and the bbq was delivered an hour later. Would not order anything else from Riverside if the delivery company was TNT."
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Posted 4 hours ago
"This is a fabulous swingseat, well made and beautiful to look at. Riverside we’re easy to deal with in arranging delivery and I would definitely order from them again."
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Posted 4 hours ago
"Excellent value, great communication, affordable and prompt delivery. Very pleased will definitely use again Thank you"
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Posted 5 hours ago
"Did the 3 hour Hands on BBQ Masterclass this Sunday past and it was fantastic! The chap leading the course was exceptionally knowledgeable and I learnt a substantial amount on technique, which I am eager to try out. Food was incredible and the customer service overall was great. 100% worth it!"
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Posted 8 hours ago
"Cover ordered and delivered next day. Excellent service."
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Posted 8 hours ago
"Excellent service received the BBQ on the Sunday after ordering on Friday. Soon put together and used. Cooked great steaks to perfection."
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Posted 9 hours ago
"Easy to order, great follow up to arrange delivery, all in all very good. I've slightly down rated as the product itself is not the best."
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Posted 9 hours ago
"Very pleased with my Weber Q1200 gas bbq. Best price on the internet for the bbq and trolley combo. Speedy delivery. Five stars *****"
Helpful Report
Posted 9 hours ago
"Once the item eventually arrived it was fine, however the delivery service was pretty terrible. Ordered two items for next day delivery but when the driver turned up there was only one package. Was assured over the phone that the second half would still turn up that day but it did not. The missing item was eventually delivered 3 days later, which was not great when promised a next day service, not to mention having to waste a whole day waiting for a parcel that never arrived. Appreciate that these issues were probably all down to the courier, but I have no control over that and I’d expect a retailer to at least offer something as compensation for all the hassle."
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Posted 10 hours ago
"Great service from Riverside. Fast and reliable delivery. Many thanks, will be buying from you again."
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Posted 10 hours ago
"Very quick delivery and another quality item from Weber. Tried the gbs grate on Saturday night nice to have good things in your life."
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Posted 10 hours ago
"Excellent service and fast deliver as per usual."
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Posted 10 hours ago
"Great selection of weber parts easy to order received when I needed it on time great company to order from will definitely use again"
Helpful Report
Posted 14 hours ago
Jennifer R
Verified Buyer
"Customer Service was very helpful on the phone, and arranged for my furniture to be delivered on a next day service. The delivery driver was very friendly and accommodating, and I am very pleased with the furniture I received."
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Posted 14 hours ago
"Brilliant service. Next day delivery. So easy to order."
Helpful Report
Posted 17 hours ago
Christine J
Verified Buyer
"Very efficient and very pleasant to deal with"
Helpful Report
Posted 19 hours ago
"Had a fantastic 3 hours learning how to do stuff on BBQs I never would have considered. Great venue, great food, great teaching!"
Helpful Report
Posted 1 day ago
"Brilliant service. I ordered a parasol and expected a delivery time of 5-7 days. A couple of hours later I received a phone call asking me if they could deliver the following day - that was within 24 hours. Great price as well."
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Posted 1 day ago
"Advised on delivery address and safe place to leave. Left at wrong address."
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Posted 1 day ago
Riverside is rated 4.88 based on 3,253 reviews
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