Riverside Reviews

4.9 Rating 15,639 Reviews
97 %
of reviewers recommend Riverside
4.9
Based on 15,639 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Riverside Reviews

About Riverside:

The Riverside Garden Centre has been established since 1997 and is owned and run by Russell and Jo Jeffery who take a very hands-on approach to every aspect of the business. They are always on hand to help and give advice.

Having moved away from being a more traditional garden centre over recent years and evolved into a modern outdoor living destination, Riverside now focuses more on quality and style than it ever did before.

LARGEST WEBER® WORLD BBQ SHOWROOM

Officially the UK's largest Weber® World Barbecue showroom Riverside stocks and displays every Weber® barbecue and accessory available from the small, portable charcoal models, the award winning Q™ range as well as the famous charcoal kettles and outstanding gas barbecues. As a World Store Riverside also stocks a number of exclusive barbecues and accessories not found in regular Weber® stores or outlets.

TRAEGER GRILLS

With the popularity of barbecuing and outdoor smoking growing at a phenomenal rate Riverside has become the 'go to' place for Traeger grills, pellets and accessories. Easier to use than a traditional barbecue a Traeger grill controls the cooking temperature for you and produces perfectly smoked food every time.

FURNITURE SHOWROOMS

Riverside likes to do things big and that includes their furniture ranges too.

With three large fully furnished showrooms bursting with big names including 4 Seasons Outdoor and Alexander Rose Riverside again offers the largest displays of both prestige brands anywhere to be seen in the UK. Be it dining, lounge or modular, virtually every product and set is on display and in stock at the Hertfordshire premises.

SILK PLANTS AND ARTIFICIAL WALL COVERING

To complement the furniture and outdoor living themes Riverside also specialise in high quality artificial plants and trees as well as UV protected foliage-covered screening panels. Particularly popular with interior designers, hotel chains and zoos Riverside's silks plants and wall panels have developed a good reputation both corporately and domestically.

SEE FOR YOURSELF

Everybody naturally will say good things about their own business but with 7-day-a-week opening and a fresh easy-to-use website Riverside happily encourage anyone to take a look round both in-store or online to see for themselves just how good Riverside is.

Visit Website

Phone:

01992 514778

Email:

sales@riversidegardencentre.co.uk

Location:

Riverside Garden Centre, Lower Hatfield Road, Hertford, Hertfordshire, SG13 8XX
Hertford
SG13 8XX

Write Your review

Tell us how Riverside made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
The product and sales process were excellent. Your courier let you down and is the reason you didn't get 5 stars.
Helpful Report
Posted 4 months ago
Excellent products, great telephone service but let down by one of their logistics partners…Palletways. Turned up in 3.5 tonne curtain sided truck, no pallet trolley, asked me to help lift 95kg off which I refused. Got a builder working close by to help and then dumped it outside my front door and left. Complete contrast to FedEx who delivers parasol and took it to back garden!
Helpful Report
Posted 6 months ago
Prompt delivery and happy with product, it looks very nice as well .
Helpful Report
Posted 7 months ago
Very good value sale prices. Trustworthy stockist of Weber spares. Delivery prices to NI absurd.
Helpful Report
Posted 7 months ago
Very good service but tracking details incorrect. Product was delivered the day after indicated delivery date.
Helpful Report
Posted 7 months ago
The product I bought is very good, only some plastics came broken. I was able to solve it with a little restraint. My only disagreement is the company they work with for delivery. It's very bad. I spent two whole days at my house waiting for the delivery because they have not given me an estimated schedule.
Helpful Report
Posted 7 months ago
I purchased a selection of plants, very happy.
Helpful Report
Posted 7 months ago
Chairs great but TNT/FedEx did not provide any information on delivery. Delivery number we were given was three digits too long so couldn’t access anything on apps
Helpful Report
Posted 7 months ago
An excellent sale of BBQ items and I managed to purchase some items that were actually in stock. I ordered Sunday and it was delivered Tuesday. Excellent all round transaction that will tempt me to order again should a similar sale become known.
Helpful Report
Posted 8 months ago
Solid piece of kit, exactly what I was looking for, has already started to oxidise to give weathered look (as per design). Needs a cover, which was an oversight on my part
Helpful Report
Posted 8 months ago
Good facility for notifying when item back in stock. Delivery took a little longer expected but item wasn’t needed urgently so not a problem.
Helpful Report
Posted 8 months ago
Bought to go under a covered Porch to screen some unsightly BT cabling and junction box, does the job well, plus although artificial, it a better looking than those offered by some competitors, which are really cheap looking.
Helpful Report
Posted 9 months ago
Looks great but not used it yet
Helpful Report
Posted 9 months ago
Good range and good products
Helpful Report
Posted 9 months ago
Very good artificial trellis makes a lovely focal point in the garden.
Helpful Report
Posted 9 months ago
My life it is a couple of bags of charcoal what can you it burned it got hot
Helpful Report
Posted 9 months ago
What can you say about Charcole It lite it burned it was hot
Helpful Report
Posted 9 months ago
I was very impressed with the speed and ease of delivery. However, the item came without any packaging at all so when it was delivered my husband was home and his surprise anniversary present was ruined. I’m very sustainable and appreciate the need to reduce waste etc but it could have had a recycled package on. The box was also damaged given it had no protection in transit. I don’t want to complain and on balance it was fine but just some honest feedback
Helpful Report
Posted 9 months ago
Weber charcoal arrived promptly as promised. Intact and about £3 cheaper than anywhere else. I would recommend Riverside for the supply of Weber 8 kg briquettes. 👍
Helpful Report
Posted 9 months ago
delivery was quick
Helpful Report
Posted 10 months ago
Riverside is rated 4.9 based on 15,639 reviews