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River Voyages Reviews

4.8 Rating 1,983 Reviews
97 %
of reviewers recommend River Voyages
4.8
Based on 1,983 reviews
Customer Service
Communication Channels
Live Chat, Telephone
Read River Voyages Reviews
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Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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A friend recommended I try your company and to speak to Erin Madine .I have been very pleased with the service I have received
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Posted 12 years ago
I was contacted first thing next day after my enquiry. Details were taken and my request was put to the operator -Riviera Travel. Various options were offered and a decision was made to proceed. Ist class service from Mauren who booked our holiday and ,looked after our request.
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Posted 12 years ago
What we wanted was difficult to find with the window for our holiday. The rep was persistent until she found a package that met our requirements. Full marks for effort and endurance and finding our plan
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Posted 12 years ago
Hi, My husband and I couldn't have had better advice and service we praise the staff that are doing a good job. Regards Mr and Mrs Lorraine Hopkins
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Posted 12 years ago
I have just booked a river cruise with River Voyages not having used them before. What one wants is knowledge experience speed and politeness. I am pleased to say that I received all of these.
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Posted 12 years ago
I found the agent to be very friendly and particularly helpful in getting the best deal for the customer. A pleasurable experience.
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Posted 12 years ago
Booking was made very easy by your excellent agent `Emma'
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Posted 12 years ago
We have nothing but praise for such excellent attention to detail with our booking for our AMA waterways cruise. Joe was brilliant and answered all our questions thoughtfully and truthfully. thank you G & C
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Posted 12 years ago
I found both Donna & Lisa very friendly and knowledgeable, they were able to answer any questions about the cruise. It was good to know that Donna had actually seen the ships and stayed onboard at the convention. If the cruise goes as well as our booking did we'll be very pleased.
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Posted 12 years ago
Everything went off smoothly but the real test is yet to come. I always wait until my holiday is finished before I make a final judgement
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Posted 12 years ago
Emma was exceptionally helpful in assisting us with out booking, she went that extra mile to help us. This is a first time experience for us and are really looking forward to our River Cruise. Mary Jones Beckenham
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Posted 12 years ago
Excellent help and service by staff in enabling me to make a hassle free booking.
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Posted 12 years ago
Concierge was helpful, knowledgeable and supportive.
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Posted 12 years ago
Right from the start, Joe was extremely helpful and had a wealth of knowledge. Nothing was too much trouble, very efficient and friendly.
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Posted 12 years ago
Emma went out of her way to provide us with a cruise that could accommodate our daughter who has Down's Syndrome. Ian Shearer Warrington
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Posted 12 years ago
very friendly, good knowledge
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Posted 12 years ago
I found booking with River Voyages was a very pleasant experience, the young ladies on the phone could not have been more friendly or efficient. They found out the info I wanted and answered all my questions, nothing was too much trouble. Their names were Emma, Gill and Chloe and a big thankyou to all of them. I am sooo looking forward to my Blue Danube cruise!
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Posted 12 years ago
A holiday is a very personal experience and it is good to be able to speak with somebody who is exceptionally good at their Job - Perhaps i was just lucky but I am very much looking froward to my trip
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Posted 12 years ago
Overall very prompt, polite and helpful. Thank you.
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Posted 12 years ago
To be honest I found your website by accident after typing in Riviera Cruises. I now understand that you represent several tour Companies. Moira McKenna was the lady who dealt with us, and she took on board our requirements and then trawled through the offers, and rang me back with sensible alternatives as the tour we wanted was fully booked. She also rang our friends who we are travelling with to set up their holiday. A very pleasant lady to deal with.
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Posted 12 years ago
River Voyages is rated 4.8 based on 1,983 reviews