River Voyages Reviews

Name: River Voyages
Address: 110A Market Street, Chorley, Lancashire
Rating: 4.80

4.8 Rating 1,977 Reviews

97 %

of reviewers recommend River Voyages

Company Reviews

Metrics

Info

4.8

Based on 1,977 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 197 0854

Email:

customer.relations@worldtravelholdings.co.uk

Location:

110A Market Street,
Chorley
Lancashire
PR7 2SL

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River Voyages 5 star review on 12th November 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gillian Stark handled our booking very well. We were pleased with the advice given and the Cabin location she was able to secure with Viking. We felt we got a better deal than going Direct.”

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Posted 8 years ago

“This is the second time that we have booked with River Voyages and both times with the excellent assistance of Kathryn Gelder. She has been very professional and incredibly helpful. We will certainly want to continue booking with you while you have staff of such high quality. Kind regards Jim O'Sullivan”

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Posted 8 years ago

“Listened to what I wanted then went out of their way to find me a deal.Well done Helen.”

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Posted 8 years ago

“Susan Burton found what I was looking for. Of course it's too early to know what our Danube cruise will be like but Susan could not have been more helpful, friendly and efficient.”

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Posted 8 years ago

“My enquiry and eventual booking was handled in a very efficient and friendly manner. This is the second time I have booked with River Voyages and it won't be the last!”

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Posted 8 years ago

“I was unable to book the cruise I wanted at the appropriate time, but the concierge found a very suitable alternative, which I was happy to book. Very well and efficiently carried out. Barbara Smith”

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Posted 8 years ago

“Susan burton was extremely helpful and we are so glad we booked our holiday in sept 2017 with her.”

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Posted 8 years ago

“Pleasing and efficient staff who did all they could to help me. The initial member of staff, Susan Burton, went out of her way to find me the best possible deal.”

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Posted 8 years ago

“Gillian was very helpful with our enquiries regarding a river cruise came back to us promptly with all the details sorted all our flites and transfers all booked and looking forward to our holiday Very professional services”

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Posted 8 years ago

“Susan was very helpful and knowledgeable. The whole booking was completed swiftly and to our satisfaction.”

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Posted 8 years ago

“Excellent response from Kathryn. We were able to book our cruise the same evening and got exactly what we were looking for. Very pleased with the whole process.”

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Posted 8 years ago

“I received the utmost help in finding our cruise from Gillian Stark - nothing was too much trouble. She did an excellent job and got me a very good price. Thanks Gillian!”

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Posted 8 years ago

“expedient, professional service, helpful, informative and focussed. Resourceful and energetic young person. Thank you”

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Posted 8 years ago

“Nothing was too much trouble for your representative, Sue. Despite me changing my mind numerous times about the date, Sue was extremely pleasant and very helpful at all times. She explained all the options available and gave sensible advice when asked.”

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Posted 8 years ago

“Simon was brilliant - going the extra mile and using his initiative to realise that he could get us an extra discount because we had been with Viking Cruises before. Congratulations and many thanks to him.”

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Posted 8 years ago

“Very friendly and helpful.”

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Posted 8 years ago

“Cruise explained in full detail to us.and Helen was very helpful and patient with us when we were deciding which cruise to choose.”

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Posted 8 years ago

“Your TA, Sue Thomas was as usual, brilliant when handling our travel request. Sue quickly returned our enquiry with a very good price for our River Cruise and a choice of cabins and the holiday was booked in a very short time. I've used Sue for all our Ocean and River cruises for the pass 10 + years and will continue to do so for the future.”

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Posted 8 years ago

“I felt that the company did everything possible to secure a booking and to make me aware of all possible options. The deal may not have been in line with the advertised price on Avalon but it was closer to what I was looking for in terms of a cabin. Hopefully, the reality of experiencing what I've booked will live up to to the hitch free process of booking my holiday through River Voyages.”

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Posted 8 years ago

“A great service. No pressure to book, I was given all the info I needed then given time to chat to my husband about our options. I was called the following day, exactly when I was told I would be, by a very polite and knowledgeable concierge. I had no hesitation in making my booking.”

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Posted 8 years ago

River Voyages is rated 4.8 based on 1,977 reviews